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16 - Transforming a company into a community

Published online by Cambridge University Press:  05 June 2012

Philip Mirvis
Affiliation:
Independent Consultant, Bethesda, MD, USA
Ronald J. Burke
Affiliation:
York University, Toronto
Cary L. Cooper
Affiliation:
Lancaster University
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Summary

At their second annual retreat, 250 leaders of the Asia region of a multi-national food business spent two to three days in ashrams, spiritual centers, microenterprises and charities in India to learn about community life. There they tended the needy, offered what help they could, and asked swamis, spiritual leaders, community entrepreneurs, and dabawhallas how they could accomplish so much with so few resources. These business leaders were learning what a true mission is and concluded that they needed to find a “higher purpose” for their business.

The intent of visiting these communities was for these Asian business leaders to experience communal living in its many forms and deepen their collective understanding of the ingredients of community life (McMillan and Chavis, 1986). The expectation was that as the leaders informed themselves about the people and circumstances of the communities they visited, they would also ponder the meaning and implications for their own leadership body and business.

The idea of running this company as a community had been an aim of the new chairman since he took over the region two years prior. To this point, the region had operated as a confederation of fifteen national operating companies with a strategic regional overlay and managing board. He wanted to connect the senior leaders of national companies together more closely and to include the next layers of country marketers, supply chain managers and staff in strategic discussions and operational reviews of regional business. Behind this was a perceived need and personal desire to build the capacity of this entire leadership body 250 plus, to think and feel together, that is, to operate as a community of leaders.

Type
Chapter
Information
Building More Effective Organizations
HR Management and Performance in Practice
, pp. 353 - 370
Publisher: Cambridge University Press
Print publication year: 2007

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