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19 - Workplace Affect, Conflict, and Negotiation

from Part III - Workplace Affect and Interpersonal and Team-Level Processes

Published online by Cambridge University Press:  25 June 2020

Liu-Qin Yang
Affiliation:
Portland State University
Russell Cropanzano
Affiliation:
University of Colorado
Catherine S. Daus
Affiliation:
Southern Illinois University Edwardsville
Vicente Martínez-Tur
Affiliation:
Universitat de València, Spain
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Summary

In their review of negotiation research, Bazerman, Curhan, Moore, and Valley (2000) noted that researchers had focused almost exclusively on the role of negotiator cognition in shaping negotiators’ behaviors and outcomes. In the following year, three articles reported research on the role of emotions in negotiation or conflict (Web of Science database). The numbers increased slowly until 2010, when there was a marked increase. Surprisingly, since 2010, the number of new studies testing the impact of emotion on negotiation and conflict strategies and outcomes has been relatively stable and low. Despite the recognition that emotions are an integral part of conflict and negotiation, they remain an under-researched phenomenon.

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Chapter
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Publisher: Cambridge University Press
Print publication year: 2020

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