Skip to main content Accessibility help
Internet Explorer 11 is being discontinued by Microsoft in August 2021. If you have difficulties viewing the site on Internet Explorer 11 we recommend using a different browser such as Microsoft Edge, Google Chrome, Apple Safari or Mozilla Firefox.

Communication Skills for Business Professionals

Authors

, Central Queensland University, , Swinburne University of Technology, Victoria, , Massey University, Manawatu, , Southern Cross University, Australia, , , Central Queensland University, Sydney
Published 2019

Description

Communication Skills for Business Professionals, second edition, is a student-friendly introduction to effective communication in the workplace. Engagingly written, the text covers foundational topics such as audience, influence, channels, conflict and persuasion, before investigating more complex areas such as intercultural communication, virtual communication, researching in the era of 'fake news' and strategies for successful written communication. Taking a broad and current approach to concepts of communication and workplaces, Communication Skills for Business Professionals explores situations from virtual meetings between indie…

  • Get access
  • Add bookmark
  • Cite
  • Share
Resources available Unlock the full potential of this textbook with additional resources. There are free resources available for this textbook. Explore resources

Key features

  • Offers a choice of interesting case studies, some with video, which link theory to practice
  • Provides reflective features that invite students to encourage critical thinking

About the book

Access options

Review the options below to login to check your access.

Purchase options

There are no purchase options available for this title.

Have an access code?

To redeem an access code, please log in with your personal login.

If you believe you should have access to this content, please contact your institutional librarian or consult our FAQ page for further information about accessing our content.

Also available to purchase from these educational ebook suppliers