![](http://static.cambridge.org/content/id/urn:cambridge.org:id:book:9781447342113/resource/name/9781447342113i.jpg)
- Publisher:
- Bristol University Press
- Online publication date:
- April 2022
- Print publication year:
- 2019
- Online ISBN:
- 9781447342113
Last updated 10th July 2024: Online ordering is currently unavailable due to technical issues. We apologise for any delays responding to customers while we resolve this. For further updates please visit our website https://www.cambridge.org/news-and-insights/technical-incident
This book explores what it means to act in a democratic way and provides practical guidance which will help public service professionals ensure users are at the centre of public services delivery, drawing from examples of different public services around the world.
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