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Selling high cost capital equipment

Published online by Cambridge University Press:  04 July 2016

H. B Cundall*
Affiliation:
Rolls-Royce (1971) Ltd

Extract

Little has so far been written to specifically cover this subject*. Many papers and books make passing reference to it; many management courses touch lightly upon it. However, most writings and teachings on “salesmanship” deal with the conventional salesman with a detergent packet in hand, a foot in the door, and a “management objective” of umpteen calls per week. Nowhere have I found a reasoned analysis and exposition of the problems faced by those of our select band who try to sell high cost capital equipment, mostly in the export market.

Selling aero engines is unusual in that the aero engine is only an accessory to the aircraft —yet an accessory whose performance can often dictate the size and shape of the aircraft, as well as its profitability in operation. Nevertheless much of the techniques of selling this equipment is common to other prime movers and also reads across both to the aircraft manufacturer and to the smaller accessory supplier; many of the general principles apply across a wide field of capital goods.

Type
Supplementary Paper
Copyright
Copyright © Royal Aeronautical Society 1973 

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References

* Ray Lawrence, Professor of Marketing, Lancaster University, has said: “Industrial marketing is so broad a subject, so vitally important for individual firms, for industries and for the economy that it is truly remarkable why so few books specifically on the subject have appeared in the United Kingdom.”