Perhaps I should start as earlier speakers have done with a disclaimer to the effect that I am not putting my thoughts forward as those of an expert in all fields of management. I am perhaps fortunate in having been concerned with projects which lend themselves to experiments in the use of integrated management techniques, and also in the operation of a company which, because of its medium size—a thousand or so strong—and its type of business, is just large enough on one hand to justify a reasonably sophisticated approach to general management and, on the other, small enough for one to see the effects of changes in approach. It is on this basis that I shall make my comments.