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Assessment of the Use of Information Management Systems in the Banking Industry: A Case Study of the Nigerian Commercial Banking System

Published online by Cambridge University Press:  25 April 2022

Tijjani Abubakar
Tijjani Abubakar*
Affiliation:
Department of Library and Information Science, Ahmadu Bello University, Zaria, Nigeria
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Abstract

This study investigates the information management in Nigerian Commercial banks; the survey method was adopted for the study. The population constituted the 365 and 248 branches of First Bank and Union Bank respectively. Both purposive and random sampling procedures were used to select the two oldest banks and 129 branches as samples for the study and the 279 samples of the respondents surveyed. The findings revealed that information sources generated are technical reports, statistical data and articles from magazines and newspapers. The technology most used to manage information is electronic mail and computers. Information technology is most important in the storage of data and dissemination of information. The findings indicate that information is used in managerial functions such as planning, controlling, organising, directing and staffing.

Type
Research Article
Information
African Research and Documentation , Volume 98 , 2005 , pp. 61 - 68
Copyright
Copyright © African Research & Documentation 2005

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