Hostname: page-component-77c89778f8-n9wrp Total loading time: 0 Render date: 2024-07-20T08:09:07.452Z Has data issue: false hasContentIssue false

Determinants of older and younger workers' job satisfaction and organisational commitment in the contrasting labour markets of Belgium and Sweden

Published online by Cambridge University Press:  03 November 2008

RITA CLAES*
Affiliation:
Department of Personnel, Work and Organizational Psychology, Ghent University, Belgium.
BART VAN DE VEN
Affiliation:
Department of Personnel, Work and Organizational Psychology, Ghent University, Belgium.
*
Address for correspondence: Rita Claes, Department of Personnel Management, Work and Organisational Psychology, Ghent University, Henri Dunantlaan 2, 9000 Ghent, Belgium. E-mail: rita.claes@ugent.be

Abstract

Throughout the industrialised world, promoting the retention of older workers is high on the agenda of governments, employers, unions and the media, but not at any price. If persuading older workers to stay at work longer is to benefit companies and wider society, then the employees should be committed and satisfied with their decision. This study explores the factors that keep older workers satisfied and committed at work by contrasting samples of older (aged 50 or more years) and younger workers (up to 25 years) in favourable (Sweden) and unfavourable labour markets (Belgium). The core research question is whether the influential factors are different for the two age groups, after controlling for country, gender, educational level, employment sector, supervisory position, and the employee's financial contribution to the household. The predictors included workers' self-reports of skill discretion (i.e. the range of skills used on the job), organisational fairness, and perceived job insecurity. Hierarchical linear regressions revealed that, across age groups, skill discretion and organisational fairness predicted both job satisfaction and organisational commitment. For older workers there was a negative impact of perceived job insecurity on job satisfaction and organisational commitment. The national context only affected younger workers. In the unfavourable Belgian labour market, they were more satisfied and committed to their organisation.

Type
Research Article
Copyright
Copyright © 2008 Cambridge University Press

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Anderson, C. J. and Pontusson, J. 2007. Workers, worries and welfare states: social protection and job insecurity in 15 OECD countries. European Journal of Political Research, 46, 2, 211–35.Google Scholar
Armstrong-Stassen, M. 2001. Reactions of older employees to organisational downsizing: the role of gender, job level and time. Journal of Gerontology: Psychological Sciences, 56B, 4, 234–43.CrossRefGoogle Scholar
Armstrong-Stassen, M. 2004. The influence of prior commitment on the reactions of layoff survivors to organizational downsizing. Journal of Occupational Health Psychology, 9, 1, 4660.Google Scholar
Arocena, P., Núňez, I. and Villanueva, M. 2007. The effect of enhancing workers' employability on small and medium enterprises: evidence from Spain. Small Business Economics, 29, 1, 191201.Google Scholar
Arrowsmith, J. and McGoldrick, A. E. 1996. HRM service practices: flexibility, quality and employee strategy. International Journal of Service Industry Management, 7, 1, 4662.Google Scholar
Ashbaugh, D. L. and Fay, C. H. 1987. The threshold for aging in the workplace. Research on Aging, 9, 3, 417–27.Google Scholar
Berg, A. 2007. Contribution to EIRO Thematic Feature on Youth and Work: The Case of Sweden. European Foundation for the Improvement of Living and Working Conditions, Dublin, Ireland. Available online at http://www.eurofound.europa.eu/eiro [Accessed 29 August 2007].Google Scholar
Böckerman, P. 2004. Perception of job instability in Europe. Social Indicators Research, 67, 3, 283314.Google Scholar
Brayfield, A. H. and Rothe, H. F. 1951. An index of job satisfaction. Journal of Applied Psychology, 35, 5, 307–11.Google Scholar
Brewington, J. O. and Nassar-McMillan, S. 2000. Older adults: work-related issues and implications for counselling. Career Development Quarterly, 49, 1, 215.CrossRefGoogle Scholar
Brooke, L. and Taylor, P. 2005. Older workers and employment: managing age relations. Ageing & Society, 25, 3, 415–29.Google Scholar
Carley, M. 2005. Industrial Relations Developments in Europe 2004. Office for Official Publications of the European Communities, Luxembourg.Google Scholar
Clark, A., Oswald, A. and Warr, P. 1996. Is job satisfaction U-shaped in age? Journal of Occupational and Organizational Psychology, 69, 1, 5781.Google Scholar
Clays, E., De Bacquer, D., Leynen, F., Kornitze, M., Kittel, F. and De Backer, G. 2006. Long-term changes in the perception of job characteristics: results from the Belstress II-study. Journal of Occupational Health, 48, 5, 339–46.Google Scholar
Cohen, J. 1988. Statistical Power Analysis for the Behavioral Sciences. Second edition, Erlbaum, Hillsdale, New Jersey.Google Scholar
Collins, G. A. 2003. Rethinking retirement in the context of an aging workforce. Journal of Career Development, 30, 2, 145–57.Google Scholar
Colquitt, J. A. 2001. On the dimensionality of organizational justice: a construct validation of a measure. Journal of Applied Psychology, 86, 3, 386400.CrossRefGoogle Scholar
Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, C. O. L. H. and Ng, K. Y. 2001. Justice at the millennium: a meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86, 3, 425–45.CrossRefGoogle ScholarPubMed
Cook, J. and Wall, T. 1980. New work attitude measures of trust, organizational commitment and personal need non-fulfilment. Journal of Occupational Psychology, 53, 1, 3952.CrossRefGoogle Scholar
Cooper-Hakim, A. and Viswesvaran, C. 2005. The construct of work commitment: testing an integrative framework. Psychological Bulletin, 131, 2, 241–59.Google Scholar
Cordeniz, J. A. 2002. Recruitment, retention and management of Generation X: a focus on nursing professionals. Journal of Healthcare Management, 47, 4, 237–49.Google Scholar
Cortina, J. M. 1993. What is coefficient alpha? An examination of theory and applications. Journal of Applied Psychology, 78, 1, 98104.CrossRefGoogle Scholar
Cronbach, L. J. and Shavelson, R. J. 2004. My current thoughts on coefficient alpha and successor procedures. Educational and Psychological Measurement, 64, 3, 391418.Google Scholar
De Witte, H., Näswall, K., Chirumbolo, A., Goslinga, S., Hellgren, J. and Sverke, M. 2002. Is Temporary Employment a Problem? Analysis of its Consequences in Belgium, The Netherlands, Italy and Sweden. National Institute for Working Life, Stockholm.Google Scholar
Drury, E. 2001. A European code of good practice on age and employment (for older workers). Geneva Papers on Risk and Insurance, 26, 4, 611–22.Google Scholar
European Foundation for the Improvement of Living and Working Conditions (EFILWC) 2004. Training and Employment Performance. EFILWC, Dublin. Available online at http://www.eurofound.eu.int [Accessed 9 January 2006].Google Scholar
Eurostat 2003. European Social Statistics. Labour Force Survey: Results 2002. Office for Official Publications of the European Communities, Luxembourg.Google Scholar
Farr, J. L. and Ringseis, E. L. 2002. The older worker in organizational context: beyond the individual. In Cooper, C. L. and Robertson, I. T. (eds) International Review of Industrial and Organizational Psychology. Volume 17, Wiley, Chichester, Sussex, 3175.Google Scholar
Fields, D. L. 2002. Taking the Measure of Work. Sage, Thousand Oaks, California.Google Scholar
Frone, M. R. 2000. Interpersonal conflict at work and psychological outcomes: testing a model among young workers. Journal of Occupational Health Psychology, 5, 2, 246–55.CrossRefGoogle Scholar
Greller, M. M. and Simpson, P. 1999. In search of a late career: a review of contemporary social science research applicable to the understanding of late career. Human Resource Management Review, 9, 3, 309–47.CrossRefGoogle Scholar
Greller, M. M. and Stroh, L. K. 2004. Making the most of ‘late-career’ for employers and workers themselves: becoming elders not relics. Organizational Dynamics, 33, 2, 202–14.CrossRefGoogle Scholar
Guest, D. E. and Conway, N. 1998. Fairness at Work and the Psychological Contract. Chartered Institute of Personnel Development, London.Google Scholar
Hansson, R. O., DeKoekkoek, P. D., Neece, W. M. and Patterson, D. W. 1997. Successful aging at work. Annual review 1992–1996: the older workers and transitions to retirement. Journal of Vocational Behavior, 51, 2, 202–33.Google Scholar
Hemphill, J. F. 2003. Interpreting the magnitude of correlation coefficients. American Psychologist, 58, 1, 7879.Google Scholar
Henson, R. K. 2001. Understanding internal consistency reliability estimates: a conceptual primer on coefficient alpha. Measurement and Evaluation in Counseling and Development, 34, 3, 177–89.Google Scholar
Hodson, R. 2005. Management behaviour as social capital: a systematic analysis of organizational ethnographies. British Journal of Industrial Relations, 43, 1, 4165.Google Scholar
Judge, T. A., Thoresen, C. J., Bono, J. E. and Patton, G. K. 2001. The job satisfaction – job performance relationship: a qualitative and quantitative review. Psychological Bulletin, 127, 3, 376407.Google Scholar
Karasek, R. A. 1989. Control in the workplace and its health-related aspect. In Sauter, S., Hurrell, J. and Cooper, C. (eds) Job Control and Worker Health. Wiley, Chichester, Sussex, 129–60.Google Scholar
Kinnunen, U., Feldt, T. and Mauno, S. 2003. Job insecurity and self-esteem: evidence from cross-lagged relations in a 1-year longitudinal sample. Personality and Individual Differences, 35, 3, 617–32.Google Scholar
Klandermans, B. and van Vuuren, T. 1999. Job insecurity: introduction. European Journal of Work and Organizational Psychology, 8, 2, 145–53.Google Scholar
Latham, G. P. 2007. Work Motivation: History, Theory, Research and Practice. Sage, Thousand Oaks, California.Google Scholar
Liao, H. and Rupp, D. E. 2005. The impact of justice climate and justice orientation on work outcomes: a cross-level multi-foci framework. Journal of Applied Psychology, 90, 2, 242–56.Google Scholar
Loughlin, C. and Barling, J. 2001. Young workers' work values, attitudes and behaviours. Journal of Occupational and Organizational Psychology, 74, 4, 543–58.Google Scholar
Martens, H., Lambrechts, F., Manshoven, J. and Vandenberk, A. 2006. An organizational development approach towards age diversity practices in Belgian organizations. Ageing International, 31, 1, 123.Google Scholar
Mauno, S., Kinnunen, U., Mäkikangas, A. and Nätti, J. 2005. Psychological consequences of fixed-term employment and perceived job insecurity. European Journal of Work and Organizational Psychology, 14, 3, 209–37.CrossRefGoogle Scholar
Maurer, T. J. 2001. Career-related learning and development, worker age and beliefs about self-efficacy for development. Journal of Management, 27, 5, 123–40.CrossRefGoogle Scholar
Mikkelsen, A., Øgaard, T. and Landsbergis, P. 2005. The effects of new dimensions of psychological job demands and job control on active learning and occupational health. Work and Stress, 19, 2, 153–75.CrossRefGoogle Scholar
Naegele, G. and Walker, A. 2006. A Guide to Good Practice in Age Management. Office for Official Publications of the European Communities, Luxembourg.Google Scholar
Neumark, D. and Wascher, W. 2004. Minimum wages, labor market institutions and youth employment: a cross-national analysis. Industrial and Labor Relations Review, 57, 2, 223–48.Google Scholar
Organisation for Economic Co-operation and Development (OECD) 2006. Live Longer, Work Longer. OECD, Paris.Google Scholar
Parent-Thirion, A., Fernandez Macias, E., Hurley, J. and Vermeylen, G. 2007. Fourth European Working Conditions Survey. Office for Official Publications of the European Communities, Luxembourg.Google Scholar
Peterson, S. J. and Spiker, B. K. 2005. Establishing the positive contributory value of older workers: a positive psychology perspective. Organizational Dynamics, 34, 2, 133–67.Google Scholar
Preacher, K. J., Rucker, D. D., MacCallum, R. C. and Nicewander, W. A. 2005. Use of the extreme groups approach: a critical re-examination and new recommendations. Psychological Methods, 10, 2, 178–92.Google Scholar
Reisel, W. D., Chia, S.-L. and Maloles, C. M. III 2005. Job insecurity spillover to key account management: negative effects on performance, effectiveness, adaptiveness and esprit de corps. Journal of Business and Psychology, 19, 4, 483503.Google Scholar
Roberts, I. 2006. Taking age out of the workplace: putting older workers back in? Work, Employment and Society, 20, 1, 6786.Google Scholar
Salminen, S. 2004. Have young workers more injuries than older ones? An international literature review. Journal of Safety Research, 35, 5, 513–21.Google Scholar
Sidorenko, A. and Walker, A. 2004. The Madrid International Plan of Action on Ageing: from conception to implementation. Ageing & Society, 24, 2, 147–65.Google Scholar
Siegel, S. and Castellan, N. J. Jr 1988. Nonparametric Statistics for the Behavioral Sciences. Second edition, McGraw-Hill, New York.Google Scholar
Simon, J. and Osipow, S. H. 1996. Continuity of career: the vocational script in counseling older workers. Career Development Quarterly, 45, 2, 152–62.CrossRefGoogle Scholar
Simpson, P. A., Greller, M. M. and Stroh, L. K. 2002. Variations in human capital investment activity by age. Journal of Vocational Behavior, 61, 1, 109–38.Google Scholar
Smith, C. S., Tisak, J., Hahn, S. E., and Schmieder, R. A. 1997. The measurement of job control. Journal of Organizational Behavior, 18, 3, 225–37.3.0.CO;2-E>CrossRefGoogle Scholar
Sverke, M. and Hellgren, J. 2002. The nature of job insecurity: understanding employment uncertainty on the brink of a new millennium. Applied Psychology, 51, 1, 2342.CrossRefGoogle Scholar
Sverke, M., Hellgren, J. and Näswall, K. 2002. No security: a meta-analysis and review of job insecurity and its consequences. Journal of Occupational Health Psychology, 7, 3, 242–64.Google Scholar
Taylor, P. 2006. Employment Initiatives for an Ageing Workforce in the EU15. Office for Official Publications of the European Communities, Luxembourg.Google Scholar
Taylor, P. and Urwin, P. 2001. Age and participation in vocation education and training. Work, Employment and Society, 15, 4, 763–79.Google Scholar
Vandenbussche, I. 2007. Contribution to EIRO Thematic Feature on Youth and Work: The Case of Belgium. European Foundation for the Improvement of Living and Working Conditionsa, Dublin. Available online at http://www.eurofound.europa.eu/eiro [Accessed 29 August 2007].Google Scholar
Van der Doef, M. and Maes, S. 1999. The Leiden Quality of Work Questionnaire: its construction, factor structure and psychometric qualities. Psychological Reports, 85, 3, 954–62.CrossRefGoogle ScholarPubMed
Warr, P., Butcher, V., Robertson, I. and Callinan, M. 2004. Older people's well-being as a function of employment, retirement, environmental characteristics and role preference. British Journal of Psychology, 95, 3, 297324.Google Scholar
Wrzesniewski, A. and Dutton, J. 2001. Crafting a job: revisioning employees as active crafters of their work. Academy of Management Review, 26, 2, 179201.CrossRefGoogle Scholar
Yeatts, D. E., Folts, W. E. and Knapp, J. 2000. Older workers' adaptation to a changing workplace: employment issues for the 21st century. Educational Gerontology, 26, 6, 565–82.Google Scholar
Zemke, R., Raines, C. and Filipczak, B. 2000. Generations at Work: Managing the Clash of Veterans, Boomers, Xers and Nexters in Your Workplace. American Management Association, New York.Google Scholar