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Reappraising Corporate Failure in Britain: Labor Management in the Tobacco Industry before 1939

Published online by Cambridge University Press:  13 December 2011

Robert Fitzgerald  and
Takashi Hirao
Robert Fitzgerald
Affiliation:
ROBERT FITZGERALD is reader in business history and international management at Royal Holloway, University of London.
Takashi Hirao
Affiliation:
Takashi Hirao is research fellow at the Japan Society for the Promotion of Science.
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Abstract

To what extent did the search for solutions to problems of labor management mold the development of large-scale business? The history of the Imperial Tobacco Company (ITC) is instructive, because its managerial structures have been heavily criticized. Yet many of the organizational improvements that were implemented after the company's founding in 1901 have been overlooked, particularly in the realm of labor management, which emerged as an important component of the company's increasing capabilities and growth. In contrast to U.S. tobacco firms, ITC implemented labor policies that responded to arising difficulties in size, legislation, trade unionism, and social attitudes. Its development reveals how the variety of factors influencing the management of labor stretch beyond the narrow concern for models of internal administrative structures.

Type
Articles
Information
Business History Review , Volume 79 , Issue 2 , Summer 2005 , pp. 305 - 337
Copyright
Copyright © The President and Fellows of Harvard College 2005

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