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Assessing empathy among caregivers: a cross-sectional study

Published online by Cambridge University Press:  27 August 2024

M. Kahloul
Affiliation:
1Sahloul Academic Hospital, Anesthesia and Intensive Care Department
I. Kacem*
Affiliation:
2Occupational Medicine Department, Farhat Hached Academic hospital, Sousse, Tunisia
A. Ghenim
Affiliation:
2Occupational Medicine Department, Farhat Hached Academic hospital, Sousse, Tunisia
A. Aloui
Affiliation:
2Occupational Medicine Department, Farhat Hached Academic hospital, Sousse, Tunisia
A. Chouchane
Affiliation:
2Occupational Medicine Department, Farhat Hached Academic hospital, Sousse, Tunisia
M. Ajmi
Affiliation:
1Sahloul Academic Hospital, Anesthesia and Intensive Care Department
W. Naija
Affiliation:
1Sahloul Academic Hospital, Anesthesia and Intensive Care Department
M. Maoua
Affiliation:
2Occupational Medicine Department, Farhat Hached Academic hospital, Sousse, Tunisia
N. Mrizak
Affiliation:
2Occupational Medicine Department, Farhat Hached Academic hospital, Sousse, Tunisia
*
*Corresponding author.

Abstract

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Introduction

Empathy plays an important role in everyday human relationships. It is the ability to put oneself in the place of others, to represent what they think and feel. In healthcare settings, several studies have highlighted its positive effects on patients in terms of physical and psychological well-being.

Objectives

Evaluate empathy among caregivers.

Methods

This is a cross-sectional study, conducted over a 1- month -period and enrolling nursing staff working at Farhat Hached Academic hospital. Empathy was assessed using the Jefferson Scale of physician’s empathy (JSPE) scale.

Results

A total of 92 caregivers were enrolled in this study. The average age was 40.41 years with a sex ratio of 0.95. The most represented category was nurses (64.1%) with an average seniority of 17.2 years. The average empathy score was 98.4. Scores above half were reported in 69.5% of cases. The presence of empathy was significantly associated with female gender (p=0.002).

Conclusions

Empathy is a key point in the patient-caregiver relationship. Thus, the nursing staff must be aware of this concept in order to improve the quality of care.

Disclosure of Interest

None Declared

Type
Abstract
Creative Commons
Creative Common License - CCCreative Common License - BY
This is an Open Access article, distributed under the terms of the Creative Commons Attribution licence (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
Copyright
© The Author(s), 2024. Published by Cambridge University Press on behalf of European Psychiatric Association
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