The Secretary-General of the Albanian Red Cross reports on action taken by her National Society in response to the massive flow of refugees into Albania from neighbouring Kosovo in the spring of 1999. Pandora Ketri shows how a National Society, only a few years after it started to gain strength, met an enormous challenge and coped with huge difficulties. Though the Albanian Red Cross could count on support from other National Societies, the International Federation and the ICRC, the members of this young Society had to bear the brunt of the work. The experience gained through its activities for refugees from Kosovo helped the Albanian Red Cross consolidate its position as a member of the Movement and as a full-fledged relief society.