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How emotional climate in teams affects workplace effectiveness in individualistic and collectivistic contexts

Published online by Cambridge University Press:  02 February 2015

Charmine EJ Härtel  and
Xiao-Yu Liu
Charmine EJ Härtel
Affiliation:
UQ Business School, University of Queensland, Brisbane, QLD, Australia
Xiao-Yu Liu
Affiliation:
Business School, University of International Business and Economics, Beijing, China
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Abstract

Despite a prolific research literature on the question of what makes teams effective, the literature is still limited on the role that team level emotions play in this process. In this article, we argue that the construct of workgroup emotional climate (WEC) provides a useful perspective from which to examine this matter. Following a discussion of the importance of considering emotions in organizational studies generally and team research, specifically, we draw on evidence of cultural differences in emotional experience and expression to develop a model explicating how cultural orientation can impact on the relationship between WEC and workgroup effectiveness. The model presented in the paper represents a significant development in our understanding of the role of cultural differences, specifically the influence of the individualism–collectivism identity orientation, in WEC and its relationship to workgroup effectiveness. Future directions for research and practice arising from the model are also presented.

Keywords

team effectivenesscross-cultural teamsemotions in teamsworkgroup emotional climateworkgroup effectivenessemotions in groups
Type
Research Article
Information
Journal of Management & Organization , Volume 18 , Issue 4 , July 2012 , pp. 573 - 585
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2012

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