This article, written by Susan Mansfield, Head of Information Services, on the eve of the Scottish Parliament's tenth anniversary, discusses how the Parliament came into being and explains how it works. There are a number of resources mentioned to assist the reader in following the business of the Scottish Parliament. The article goes on to discuss how the Scottish Parliament Information Centre (SPICe) was set up, its founding principles, its structure, staffing and services and concludes with a look at future challenges for SPICe.