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INSTANTIATING A GENERIC PROCESS MODEL FOR EARLY-STAGE PRODUCT-SERVICE SYSTEM (PSS) DESIGN IN TWO CAPITAL GOODS MANUFACTURING COMPANIES

Published online by Cambridge University Press:  19 June 2023

David Sarancic ,
Andrea Sánchez Díez ,
Daniela C. A. Pigosso  and
Tim C. McAloone
David Sarancic*
Affiliation:
Technical University of Denmark
Andrea Sánchez Díez
Affiliation:
Technical University of Denmark
Daniela C. A. Pigosso
Affiliation:
Technical University of Denmark
Tim C. McAloone
Affiliation:
Technical University of Denmark
*
Sarancic, David, Technical University of Denmark, Denmark, dasar@mek.dtu.dk

Abstract

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Product-Service Systems (PSS) are seen as key enablers of circularity. However, better sustainability performance of PSS when compared to transactional business models is not given and it must be carefully considered in the design process. The early-stage PSS design is considered crucial because it determines most of the future offerings' impact. Nevertheless, manufacturing companies struggle with PSS design and often rely on ad hoc intuitive approaches with low success rates. Current PSS design approaches have been dispersed in literature until a recent systematic literature review by the authors proposed a comprehensive generic process model to enable the inclusion of sustainability considerations in the early stages. This paper takes the generic process model as a starting point and instantiates it to the context of two manufacturing companies, seeking to (i) explore the instantiation process from a generic to company-specific process models to support manufacturing companies; and (ii) reflect upon and prepare an evaluation of the generic process model concerning eight predefined criteria. The study reveals a number of potential areas for improving both generic and instantiated process models.

Keywords

Product-Service Systems (PSS)SustainabilityEarly design phasesProcess modellingCapital good manufacturers
Type
Article
Information
Proceedings of the Design Society , Volume 3: ICED23 , July 2023 , pp. 2325 - 2334
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2023. Published by Cambridge University Press

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