Ices form on the surfaces of interstellar and circumstellar dust grains though freeze-out of molecules and atoms from the gas-phase followed by chemical reactions. The composition, chemistry, structure and desorption properties of these ices regulate two important aspects of planet formation: the locations of major condensation fronts in protoplanetary disks (i.e. snow lines) and the formation efficiencies of complex organic molecules in astrophysical environments. The latter regulates the availability of prebiotic material on nascent planets. With ALMA it is possible to directly observe both (CO) snowlines and complex organics in protoplanetary disks. The interpretation of these observations requires a detailed understanding of the fundamental ice processes that regulate the build-up, evolution and desorption of icy grain mantles. This proceeding reviews how experiments on thermal CO and N2 ice desorption, UV photodesorption of CO ice, and CO diffusion in H2O ice have been used to guide and interpret astrochemical observations of snowlines and complex molecules.