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Eija Ventola, The structure of social interaction: A systematic approach to the semiotics of service encounters. London: Frances Pinter, 1987. Pp. xix + 267.

Published online by Cambridge University Press:  18 December 2008

Michael Stubbs
Affiliation:
University of London Institute of Education, 20 Bedford Way, London WC1H 0AL, England

Abstract

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Type
Book Review
Copyright
Copyright © Cambridge University Press 1989

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