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Why do organizations fail? What hinders otherwise responsible leaders from recognizing looming disasters? What prevents well-intentioned people from responding properly to an emerging crisis? Using systems psychodynamics to analyze an array of international crises, Amy L. Fraher explores ethical challenges at Silicon Valley tech companies, the Wall Street implosions that led to the 2008 financial industry crash, and a wide range of social crises, policy failures, and natural disasters, offering a crisis management philosophy applicable in diverse settings. Rather than…
Provides a unique understanding of leadership by integrating theories from psychoanalysis, communication and organization studies, as well as change, crisis and disaster management
Includes approximately forty vivid case studies and practical examples from across the world
Inspired in part by the author's early career as an officer in the US military
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Author
Amy L. Fraher,University of Birmingham
Professor Amy L. Fraher is a retired US Navy Commander and Naval Aviator, and former United Airlines pilot, currently serving as head of department in the Southampton Business School. She has authored several books, including Thinking Through Crisis: Improving Teamwork and Leadership in High-Risk Fields (Cambridge, 2011).