Skip to main content Accessibility help
×
Hostname: page-component-5c6d5d7d68-pkt8n Total loading time: 0 Render date: 2024-08-06T13:25:48.984Z Has data issue: false hasContentIssue false

2 - Levels of learning: one, two, and three

Published online by Cambridge University Press:  25 February 2010

James G. S. Clawson
Affiliation:
University of Virginia
Mark E. Haskins
Affiliation:
University of Virginia
Get access

Summary

The human mind needs cognitive stability. Therefore, any challenge to or questioning of a basic assumption will release anxiety and defensiveness. In this sense, the shared basic assumptions that make up the culture of a group can be thought of at both the individual and group levels as psychological cognitive defense mechanisms that permit the group to continue to function.

Recognizing this connection is important when one thinks about changing aspects of a group's culture, for it is no easier to do that than to change an individual's pattern of defense mechanisms. In either case the key is the management of the large amounts of anxiety that accompany any relearning at this level.

– Edgar Schein, Organizational Culture and Leadership

Human learning occurs on at least three levels. At Level One is Visible Behavior, the things that people say and do that can be captured on film. At Level Two is Conscious Thought, the things that people are aware they're thinking but that they do not choose to reveal at Level One. At Level Three are the Values, Assumptions, Beliefs, and Expectations (VABEs) that people hold about the way the world should be. VABEs are often “preconscious” or “semiconscious,” yet they often reveal themselves at Level One. (See Figure 2.1, in which only that above the underline is visible.)

A major question for educators is where to begin with instructional intent.

Type
Chapter
Information
Teaching Management
A Field Guide for Professors, Consultants, and Corporate Trainers
, pp. 26 - 33
Publisher: Cambridge University Press
Print publication year: 2006

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×