Skip to main content Accessibility help
×
Hostname: page-component-7479d7b7d-jwnkl Total loading time: 0 Render date: 2024-07-12T06:42:03.405Z Has data issue: false hasContentIssue false

7 - What Does Risk Culture Mean to a Corporation?

Evidence for Business Value

from Part II - A View of Risk Culture Concepts in Firms and Society

Published online by Cambridge University Press:  22 May 2020

Michelle Tuveson
Affiliation:
Judge Business School, Cambridge
Daniel Ralph
Affiliation:
Judge Business School, Cambridge
Kern Alexander
Affiliation:
Universität Zürich
Get access

Summary

Business interest in the concept of ‘risk culture’ began in the early 2000s, coinciding with occasional corporate collapses (Enron, UBS, Barings etc) but also with strains in the financial system that foretold disaster. Interest in ‘rogue traders’ led to banks in particular asking whether they could suffer a fraud or other episode with serious, even catastrophic, financial and reputational consequences. This set a frame for thinking about ‘risk culture’ as something that should mainly try to identify dangerous individuals – the ‘bad apples’ syndrome. But the 2008 financial crisis triggered growing awareness of the need to understand the broader cultural and organisational systems that might make an entire entity and industry vulnerable to collapse. As the crisis unfolded, management consulting firms and powerful trade associations (notably the Institute of International Finance) began more systematically to explore and then advocate the importance of business cultures and how they not only defined propensities for risk taking, but also were potential sites for the widespread normalisation of deviance. Risk culture was analysed, adopted and promoted as an explanatory and diagnostic framework, in parallel and somewhat at odds with calls for far more robust levels of core capital in the banking industry.

As risk management systems were first adopted and then grew more complex, so questions began to be asked about the inevitable increase in costs. Did the value of formal risk management and the encouragement of well-behaved cultures in any way match the supposed benefits? What might be useful metrics in this complex space of organisational competition for resources and counterfactual justifications?

The author was in a privileged position as a journalist, consultant and practitioner, to observe and comment on some of the episodes and developments mentioned above. He shows how the value, real and imagined, of risk culture has differed temporally and contextually, and explores the consequences of rival meanings for different organisational structures. Second, he assesses the evidence as to whether those cases where there is a drive (whether unconscious or articulated) for ‘business value’ have tangible differences from cases where risk culture might be seen as more intrinsic and less value-oriented.

Type
Chapter
Information
Beyond Bad Apples
Risk Culture in Business
, pp. 190 - 231
Publisher: Cambridge University Press
Print publication year: 2020

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

APEC (Asia–Pacific Economic Cooperation) (2013). Enhancing Supervision of Financial Institutions’ Risk Appetite Frameworks, APEC#213-SO-01.1. https://bit.ly/36BNMoRGoogle Scholar
Australian Prudential Regulatory Authority (APRA) (2004). Report into Irregular Currency Options Trading at the National Australia Bank. Sydney: APRA.Google Scholar
Beck, U. (1992). Risk Society: Towards a New Modernity. London: Sage.Google Scholar
Beck, U. (2000). Risk society revisited: theory, politics and research programmes. In Adam, B., Beck, U. and van Loon, J., eds., The Risk Society and Beyond: Critical Issues for Social Theory. London: Sage, pp. 211–29.Google Scholar
Casson, M. (1991). The Economics of Business Culture: Game Theory, Transaction Costs, and Economic Performance. New York: Oxford University Press.Google Scholar
Cowell, F. and Levins, M. (2016). Crisis Wasted? Leading Risk Managers on Risk Culture. Chichester: John Wiley & Sons.Google Scholar
Crémer, J. (1993). Corporate culture and shared knowledge. Industrial and Corporate Change, 2(3), 351–86.Google Scholar
De Nederlandsche Bank (2009). The Seven Elements of an Ethical Culture: Strategy and Approach to Behaviour and Culture at Financial Institutions 2010–2014. https://bit.ly/2NHHj39Google Scholar
Douglas, M. (1966). Purity and Danger: An Analysis of Concepts of Pollution and Taboo. London: Routledge.Google Scholar
Douglas, M. and Wildavsky, A. (1982). Risk and Culture: An Essay on the Selection of Technical and Environmental Dangers. Berkeley: University of California Press.Google Scholar
Financial Conduct Authority (2018). Transforming Culture in Financial Services, DP18(2). www.fca.org.uk/publication/discussion/dp18-02.pdfGoogle Scholar
Freeman, A. (1993). New tricks to learn: a survey of international banking. The Economist, 10 April 1993, 1–37.Google Scholar
Freeman, A., Buehler, K. and Hulme, R. (2008a). The new arsenal of risk management. Harvard Business Review, 86(9), 93100.Google Scholar
Freeman, A., Buehler, K. and Hulme, R. (2008b). The Risk Revolution. New York: McKinsey & Company.Google Scholar
Freeman, A., Buehler, K. and Hulme, R. (2008c). The strategy: owning the right risks. Harvard Business Review, 86(9), 102–10.Google Scholar
FSB (Financial Stability Board) (2013). Increasing the Intensity and Effectiveness of Supervision: Guidance on Supervisory Interaction with Financial Institutions on Risk Culture. www.fsb.org/wp-content/uploads/c_131118.pdfGoogle Scholar
FSB (Financial Stability Board) (2014). Guidance on Supervisory Interaction with Financial Institutions on Risk Culture: A Framework for Assessing Risk Culture. www.fsb.org/wp-content/uploads/140407.pdfGoogle Scholar
Goffee, R. and Jones, G. (1996). What holds the modern company together? Harvard Business Review, 74(6), 133–48.Google Scholar
Gordon, G. and DiTomaso, N. (1992). Predicting corporate performance from organizational culture. Journal of Management Studies, 29(6), 783–98.Google Scholar
Hermalin, B. (2001). Economics and corporate culture. In Cooper, C., Cartwright, S. and Earley, P., eds., The International Handbook of Organizational Culture and Climate. Chichester: John Wiley & Sons.Google Scholar
ICFI Risk Institute (2004). About the Institute. Website. http://ifci.ch/about.htmGoogle Scholar
IIF (Institute of International Finance) (2008a). Final Report of the IIF Committee on Market Best Practices: Principles of Conduct and Best Practice Recommendations. Washington, DC: IIF.Google Scholar
IIF (Institute of International Finance) (2008b). Interim Report of the IIF Committee on Market Best Practices. Washington, DC: IIF.Google Scholar
IIF (Institute of International Finance) (2009). Reform in the Financial Services Industry: Strengthening Practices for a More Stable System. Washington, DC: IIF.Google Scholar
Kroeber, A. and Kluckhohn, C. (1952). Culture: A Critical Review of Concepts and Definitions. Cambridge, MA: Harvard University Press.Google Scholar
Lamarre, E., Levy, C. and Twining, J. (2010). Taking Control of Organizational Risk Culture. McKinsey Working Papers on Risk, No. 16. https://mck.co/2JS3NNvGoogle Scholar
Lo, A. (2016). The Gordon Gekko effect: the role of culture in the financial industry. FRBNY Economic Policy Review, August, 22(1), 1742.Google Scholar
Lupfer, T. (2009). Managing the bad apples and protecting the barrel. Deloitte Idea Labs.Google Scholar
Lupton, D. (1999). Risk: Key Ideas. London: Routledge.Google Scholar
Peters, T. and Waterman, R. (1982). In Search of Excellence: Lessons from America’s Best-Run Companies. New York: Warner.Google Scholar
Power, M. (2005). Organizational responses to risk: the rise of the chief risk officer. In Hutter, B. and Power, M., eds., Organizational Encounters with Risk. Cambridge: Cambridge University Press, pp. 132–48.Google Scholar
Power, M. (2007). Putting categories to work: the invention of operational risk. In Organized Uncertainty: Designing a World of Risk Management. Oxford: Oxford University Press.Google Scholar
Power, M. (2016). Riskwork: Essays on the Organizational Life of Risk Management. Oxford: Oxford University Press.CrossRefGoogle Scholar
Power, M., Ashby, S. and Palermo, T. (2013). Risk Culture in Financial Organisations: A Research Report. London: Centre for Analysis of Risk and Regulation, London School of Economics.Google Scholar
PwC (PricewaterhouseCoopers) (2004). An Investigation into Foreign Exchange Losses at National Australia Bank. https://bit.ly/2qllKxlGoogle Scholar
PwC (PricewaterhouseCoopers) (2015). Risk Culture: Where to from Here? www.pwc.com.au/pdf/2015-risk-culture-and-conduct-report.pdfGoogle Scholar
Ring, P., Bryce, C., McKinney, R. and Webb, R. (2016) Taking notice of risk culture – the regulator’s approach. Journal of Risk Research, 19(3), 364–87.Google Scholar
Sackmann, S. (2011). Culture and performance. In Ashkanasy, N., Wilderom, C. and Peterson, M., eds., The Handbook of Organizational Culture and Climate, 2nd ed. Los Angeles: Sage, pp. 188224.Google Scholar
Schein, E. H. (1985). Organizational culture & leadership. The Academy of Management Review, 3(3).Google Scholar
Schein, E. H. (2004). Organizational Culture and Leadership, 3rd ed. San Francisco: Jossey–Bass.Google Scholar
Selznick, P. (1957). Leadership in Administration: A Sociological Interpretation. New York: Harper & Row.Google Scholar
Simon, H. (1957). Administrative Behavior, 2nd ed. New York: Free Press.Google Scholar
Vaughan, D. (1996). The Challenger Launch Decision: Risky Technology, Culture and Deviance at NASA. Chicago: University of Chicago Press.Google Scholar

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×