Skip to main content Accessibility help
×
Hostname: page-component-7479d7b7d-qlrfm Total loading time: 0 Render date: 2024-07-09T09:35:30.312Z Has data issue: false hasContentIssue false

3 - Digital Entrepreneurship and Digital Marketing

from Part I - Strategy and Management

Published online by Cambridge University Press:  16 December 2021

Vincenzo Morabito
Affiliation:
Università Commerciale Luigi Bocconi, Milan
Get access

Summary

The present chapter offers an analysis of the role that digital marketing plays today in helping digital businesses reach their goals. It delineates the types of digital media that a company can harness in order to promote its products and services, and distinguishes among paid, owned and earned media. Furthermore, the chapter emphasizes the critical role of the digital marketing strategy and highlights the benefits and challenges associated with the various digital marketing tools and tactics available today, explaining the importance of selecting and implementing the most effective as well as the most prominent. Moreover, the chapter discusses how the performance and results of the different elements of a digital strategy can be tracked and measured in order to provide valuable data and insight into profitability and revenues. The last section of the chapter presents a case study of a start-up in the educational sector, depicting how strategic marketing decisions can affect the overall success of a company. This section aims to offer valuable advice and recommendations to entrepreneurs, start-ups and investors of every industry.

Type
Chapter
Information
Digital Entrepreneurship
Management, Systems and Practice
, pp. 51 - 73
Publisher: Cambridge University Press
Print publication year: 2022

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Ryan, D, Jones, C. Understanding Digital Marketing. Kogan Page (2009).Google Scholar
Hemann, C, Burbary, K. Digital Marketing Analytics: Making Sense of Consumer Data in a Digital World. Que Publishing (2013).Google Scholar
Royle, J, Laing, A. The Digital Marketing Skills Gap: Developing a Digital Marketer Model for the Communication. International Journal of Information Management (2014) 34:6573. doi: 10.1177/0266242610391936.Google Scholar
Baltes, LP. Content Marketing – The Fundamental tool of Digital Marketing. Bulletin of Transilvania University of Braşov. Series V: Economic Sciences (2015) 111–18.Google Scholar
George, D, Hatt, T. Global Mobile Trends, GSMA Intelligence (2016).Google Scholar
Virgin Media Business. Your Guide to Digital Marketing – Unleash the Power of Digital Marketing. www.virginmediabusiness.co.uk/insights/your-guide-to-digital-marketing/ [accessed March 19, 2018].Google Scholar
Stokes, R, The Minds of Quirk. eMarketing: The Essential Guide to Marketing in a Digital World, 5th ed. Quirk eMarketing (Pty) Ltd. (2013).Google Scholar
VanBoskirk, S, Verblow, B, Johnston, K, Majewski, B, Sobchuk, A, Birrell, R. The US Digital Marketing Forecast, 2018 to 2023: Diverse Budget Priorities Will Boost Spend to Nearly $150 Billion. Forrester (2019).Google Scholar
Machin, E. What Is Earned, Owned & Paid Media? The Difference Explained. (2017) www.titan-seo.com/newsarticles/trifecta.html [accessed May 23, 2020].Google Scholar
Meyer, K. The Difference between Earned, Owned & Paid Media. (2017) https://blog.hubspot.com/marketing/earned-owned-paid-media-lead-generation [accessed May 23, 2020].Google Scholar
Smith, KT. Longitudinal Study of Digital Marketing Strategies Targeting Millennials. Journal of Consumer Marketing (2012) 29:8692. doi: 10.1108/07363761211206339.Google Scholar
Cave, J. Digital Marketing vs. Traditional Marketing: Which One Is Better? (2016) www.digitaldoughnut.com/articles/2016/july/digital-marketing-vs-traditional-marketing [accessed March 19, 2018].Google Scholar
SAS. Digital Marketing – What It Is and Why It Matters. (2017) www.sas.com/en_us/insights/marketing/digital-marketing.html# [accessed May 23, 2020].Google Scholar
Microsoft Dynamics. Connected Customer Centricity: Customer Relationship Management in the Digital Age. Microsoft (2010).Google Scholar
Rowley, J. Understanding Digital Content Marketing. Journal of Marketing Management (2008) 24:517–40. doi: 10.1362/026725708X325977.Google Scholar
Saunders, M. Understanding Your Digital Customer, Tomorrow Today (2010).Google Scholar
Shabbir, MS, Ghazi, MS, Mehmood, AR. Impact of Social Media Applications on Small Business Entrepreneurs. Arabian Journal of Business and Management Review (2016) 6:13. doi: 10.4172/2223-5833.1000203.Google Scholar
Zohra, G. The Digital in Store and the Re-enchantment of the Customer Experience: What Impact on the Immersion in the Experience of Consumption? Journal of Knowledge Management, Economics and Information Technology (2014) IV:112.Google Scholar
Sashi, CM. Customer Engagement, Buyer‐Seller Relationships, and Social Media. Management Decision (2012) 50:253–72. doi: 10.1108/00251741211203551.Google Scholar
Faulkner, R. 10 Benefits of Digital Marketing vs Traditional Marketing. (2013) www.businesszone.co.uk/community-voice/blogs/robbo75/10-benefits-of-digital-marketing-v-traditional-marketing [accessed May 23, 2020].Google Scholar
Victor. Digital Marketing and Its 13 Benefits to Drive Your Business Growth [Infographic]. (2020) https://mytasker.com/blog/benefits-of-digital-marketing/ [accessed May 23, 2020].Google Scholar
MacDougall, A. Top 6 Benefits of Digital Marketing. (2018) www.simplycast.com/blog/top-6-benefits-of-digital-marketing/ [accessed May 23, 2020Google Scholar
Nibusinessinfo.co.uk. Develop a Digital Marketing Plan – The Benefits of Digital Marketing. (2017) www.nibusinessinfo.co.uk/content/benefits-digital-marketing [accessed May 23, 2020].Google Scholar
Chaffey, D, Ellis-Chadwick, F, Mayer, R, Johnston, K. Internet Marketing: Strategy, Implementation and Practice, 3rd ed. Pearson Prentice Hall (2006).Google Scholar
Netmark.com. The 6 Fundamentals of Digital Marketing. (2015) www.netmark.com/the-6-fundamentals-for-digital-marketing-success/ [accessed May 23, 2020].Google Scholar
TutorialsPoint. Digital Marketing. (2018) www.tutorialspoint.com/digital_marketing/index.htm [accessed May 23, 2020].Google Scholar
Zhang, XA, Kumar, V, Cosguner, K. Dynamically Managing a Profitable Email Marketing Program. Journal of Marketing Research (2017) 54(6):851–66.Google Scholar
Nakara, WA, Benmoussa, FZ, Jaouen, A. (2012) Entrepreneurship and Social Media Marketing: Evidence from French Small Business. International Journal of Entrepreneurship and Small Business 16:386404. doi: 10.1504/IJESB.2012.047608.Google Scholar
DeMers, J. The Top 10 Benefits of Social Media Marketing. (2014) www.forbes.com/sites/jaysondemers/2014/08/11/the-top-10-benefits-of-social-media-marketing/#41adae3a1f80 [accessed May 23, 2020].Google Scholar
Chaffey, D. Global Social Media Research Summary 2017. (2020) www.smartinsights.com/social-media-marketing/social-media-strategy/new-global-social-media-research/ [accessed May 23, 2020].Google Scholar
Keath, J. 5 Unpublished Stats on the Future of Social Media Marketing. (2016) www.socialfresh.com/the-future-of-social-media-marketing-stats/ [accessed May 23, 2020].Google Scholar
Smart Insights. Search Engine Statistics 2020 – Smart Insights Digital Marketing Advice. (2020) www.smartinsights.com/search-engine-marketing/search-engine-statistics/ [accessed May 23, 2020].Google Scholar
Patrutiu-Baltes, L. Inbound Marketing – The Most Important Digital Marketing Strategy. Bulletin of Transilvania University Brasov. Series V: Economic Sciences (2016) 9:61–8.Google Scholar
Morris, C. 7 Incredible Benefits of PPC Advertising. (2019) www.searchenginejournal.com/ppc-guide/ppc-advertising-benefits/#close [accessed May 23, 2020].Google Scholar
Ahuja, V. Market Influence Analytics in a Digital Ecosystem. International Journal of Online Marketing (2012) 2:4253. doi: 10.4018/ijom.2012100103.Google Scholar
Chen, H, Chiang, RHL, Storey, VC. Business Intelligence and Analytics: From Big Data to Big Impact. MIS Q (2012) 36:1165–88.Google Scholar
Morabito, V. Big Data and Analytics. Springer International (2015).Google Scholar
Järvinen, J, Karjaluoto, H. The Use of Web Analytics for Digital Marketing Performance Measurement. Industrial Marketing Management (2015) 50:117–27. doi: 10.1016/j.indmarman.2015.04.009.Google Scholar
Tsotsis, A. YC-Backed Tutorspree Is an Airbnb for Tutoring. (2011) https://techcrunch.com/2011/01/26/tutorspree/ [accessed May 23, 2020].Google Scholar
Taylor, C. Tutorspree, the Tutor-Matching Startup Backed by Sequoia and YC, Shuts Down. (2013) https://techcrunch.com/2013/09/08/tutorspree-shut-down [accessed May 23, 2020].Google Scholar
Harris, A. When SEO Fails: Single Channel Dependency and the End of Tutorspree. (2014) www.aaronkharris.com/when-seo-fails-single-channel-dependency-and-the-end-of-tutorspree [accessed May 23, 2020].Google Scholar
Chan, J. What These 4 Startup Case Studies Can Teach You about Failure. (2018) https://foundrmag.com/4-startup-case-studies-failure/ [accessed March 19, 2018].Google Scholar
Wymbs, C. Digital Marketing: The Time for a New “Academic Major” Has Arrived. Journal of Marketing Education (2011) 33:93106. doi: 10.1177/0273475310392544.Google Scholar
Smith, KL. What Is Digital Marketing? (2007) http://digitalmarketing101.blogspot.ch/2007/10/what-is-digital-marketing.html [accessed May 23, 2020].Google Scholar

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×