E-Government for Good Governance in Developing Countries: Empirical Evidence from the eFez Project

Driss Kettani

E-Government for Good Governance in Developing Countries

Empirical Evidence from the eFez Project

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Driss Kettani

Publisher:: Anthem Press
Online publication date:: September 2014
Print publication year:: 2014
Online ISBN:: 9780857281371

Subjects:: Economics, Communications, Film, Media, Mass Communication, Economic Development and Growth

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Drawing lessons from the eFez Project in Morocco, this volume offers practical supporting material to decision makers in developing countries on information and communication technologies for development (ICT4D), specifically e-government implementation. The book documents the eFez Project experience in all of its aspects, presenting the project's findings and the practical methods developed by the authors (a roadmap, impact assessment framework, design issues, lessons learned and best practices) in their systematic quest to turn eFez's indigenous experimentations and findings into a formal framework for academics, practitioners and decision makers. The volume also reviews, analyzes and synthesizes the findings of other projects to offer a comparative study of the eFez framework and a number of other e-government frameworks from the growing literature.

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E-Government for Good Governance in Developing Countries

Empirical Evidence from the eFez Project

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Frontmatter
pp i-iv

Contents
pp v-viii

Acknowledgments
pp ix-x

Foreword
pp xi-xii

Chapter 1 - Global Context
pp 1-24

Chapter 2 - The Two Facets of ICT for Development
pp 25-42

Chapter 3 - E-Government and E-Governance
pp 43-68

Chapter 4 - Evaluation of Outcomes/Impacts on Good Governance
pp 69-96

Chapter 5 - Adopting a Transformative Approach in E-Government Systems Development
pp 97-136

Chapter 6 - A Generic Roadmap for ICT4D/E-Government Projects
pp 137-180

Chapter 7 - The eFez Project Roadmap
pp 181-222

Chapter 8 - Technology Enablers for E-Government Systems
pp 223-250

Chapter 9 - Conclusion
pp 251-258

Appendix: A Synthetic View of Critical Issues for a Successful ICT4D/E-Government Project
pp 259-272

References
pp 273-280

Index
pp 281-285

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E-Government for Good Governance in Developing Countries

Empirical Evidence from the eFez Project

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