Skip to main content Accessibility help
×
Hostname: page-component-7479d7b7d-qlrfm Total loading time: 0 Render date: 2024-07-10T01:50:41.713Z Has data issue: false hasContentIssue false

9 - How to become a family-responsible firm: proposing a model for cultural change

from Part III - Cultural change

Published online by Cambridge University Press:  22 September 2009

Paula Caligiuri
Affiliation:
Rutgers University, New Jersey
Steven A. Y. Poelmans
Affiliation:
Assistant Professor IESE Business School, Spain
Olena Stepanova
Affiliation:
Research Assistant IESE Business School, Spain
Steven A. Y. Poelmans
Affiliation:
IESE Business School, Barcelona
Get access

Summary

The previous chapters described different work–family policies used in companies in various contexts, the sources of resistance among employees that can arise when applying them, and the overall difficulties experienced when trying to introduce work–life balance. Therefore, an important question remains: How to introduce these practices in a successful way.

In today's world of growing competition and strife for occupying new markets, companies are facing various challenges, and in order to deal with them a sustainable advantage is needed – skillful and capable employees (Causon, 2004; Deloitte, 2005). The life of employees is also full of challenges: juggling personal and professional lives, and having interests besides work to which they want to devote time (continuing education, involvement in the community, hobbies, etc.) (Tombari & Spinks, 1999; Peper, 2005). Therefore, in order for the company to profit from the knowledge and skills offered by its employees, it has to create the environment for it and attend to their needs (Doorewaard & Benschop, 2003).

According to the literature, successful work–personal life integration is attained if it is regarded as a strategy by the company and not as a temporary solution for existing problems. The dual agenda approach (Rapoport, Bailyn, Fletcher, & Pruitt, 2002; Lewis & Cooper, 2005) further suggests that this strategy should be designed as a benefit for both the company and its employees.

Type
Chapter
Information
Harmonizing Work, Family, and Personal Life
From Policy to Practice
, pp. 235 - 277
Publisher: Cambridge University Press
Print publication year: 2008

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Allen, T. (2001). Family-supportive work environments: The role of organizational perceptions. Journal of Vocational Behavior, 58, 414–435.CrossRefGoogle Scholar
Bailyn, L., Rayman, P., Bengtsen, D., Carré, F., & Tierney, M. (2001). Fleet Financial and Radcliffe explore paths of work/life integration. Journal of Organizational Excellence, summer, 49–64.CrossRefGoogle Scholar
Cameron, E. (2004). Making Sense of Change Management: A Complete Guide to the Models, Tools and Techniques of Organizational Change. London: Kogan Page Limited.Google Scholar
Causon, J. (2004). The internal brand: Successful cultural change and employee empowerment. Journal of Change Management, 4(4), 297–307CrossRefGoogle Scholar
Chinchilla, N., Poelmans, S., León, C., & Tarrés, J. (2004) Guía de buenas prácticas de la empresa flexible. Hacia la conciliación de la vida laboral, familiar y personal. www.iese.edu/icwf
Covin, T. J. & Kilmann, R. H. (1990). Participant perceptions of positive and negative influences on large-scale change. Group and Organization Studies, 15, 233–248.CrossRefGoogle Scholar
Deloitte, 2005. Becoming a magnet for talent: Global and Luxembourg Talent Pulse Survey Results 2005. Deloitte SA.
Doorewaard, H. & Benschop, Y. (2003). HRM and organizational change: An emotional endeavour. Journal of Organizational Change Management, 16(3), 272–286.CrossRefGoogle Scholar
Fairclough, N. (1992). Discourse and Social Change. Cambridge: Polity Press.Google Scholar
Ford, J. & Ford, L. (1995). The role of conversations in producing intentional change in organizations. Academy of Management Review, 20 541–571.CrossRefGoogle Scholar
Forret, M. & Janasz, S. (2005). Perceptions of an organization's culture for work and family: Do mentors make a difference?Career Development International, 10(6/7), 478–492.CrossRefGoogle Scholar
Francis, H. (2003). HRM and the beginnings of organizational change. Journal of Organizational Change Management, 16(3), 309–327.CrossRefGoogle Scholar
Greengard, S. (2005) Agents of change. PM Network, November, 27–34.Google Scholar
Halpern, D. F. (2005). How time-flexible work policies can reduce stress, improve health, and save money. Stress and Health 21, 157–168.CrossRefGoogle Scholar
Halpern, D. F. & Murphy, S. E. (2005). From Work–Family Balance to Work–Family Interaction: Changing the Metaphor. Mahwah, NJ: Lawrence Erlbaum Associates.Google Scholar
Hemp, P. & Stewart, T. A. (2004). Leading change when business is good. Harvard Business Review, 82(12), 60–70.Google Scholar
Investors in People (2003). The Investors in People Guide to Helping Organisations Manage Work–Life Balance. London: Investors in People.
Kossek, E. E, Barber, A. E., & Winters, D. (1999). Using flexible schedules in the managerial world: The power of peers. Human Resource Management, 38(1), 33–46.3.0.CO;2-H>CrossRefGoogle Scholar
Kram, K. E. (1985). Mentoring at Work: Developmental Relationships in Organizational Life. Glenview, IL: Scott Foresman.Google Scholar
Kraut, A. I. (1990). Some lessons on organizational research concerning work and family issues. Human Resource Planning, 13(2), 109–118.Google Scholar
Kropf, M. B. (1999). Flexibility initiatives: Current approaches and effective strategies. Women in Management Review, 14(5), 177–185.CrossRefGoogle Scholar
Lewis, D. S. (1992) Communicating organizational culture. Australian Journal of Communication, 19(2), 47–57.Google Scholar
Lewis, S. (1996). Rethinking employment: An organizational culture framework. In Lewis, S. & Lewis, J. (eds), The Work–Family Challenge. Rethinking Employment. London: Sage Publications.CrossRefGoogle Scholar
Lewis, S. & Cooper, C. (2005). Work–Life Integration: Case Studies of Organizational Change. Chichester: John Wiley & Sons.CrossRefGoogle Scholar
Lewis, S. & Rapoport, R. (2005). Looking backwards to go forwards: the integration of paid work and personal life. In Peper, B. (ed.) Flexible Working and Organizational Change: The Integration of Work and Personal Life (pp. 297–311) Cheltenham: Edward Elgar Publishing Limited.Google Scholar
Lickert, R. (1961). New Patterns of Management. New York: McGraw-Hill.Google Scholar
Maxwell, J. H. & Hopkins, M. (2002). Who do you call when no one has the answers? Where the smartest CEOs turn for guidance and perspective when company building gets personal. Inc., September, 40.
McDonald, P., Guthrie, D., Bradley, L., & Shakespeare-Finch, J. (2005). Investigating work–family policy aims and employee experiences. Employee Relations, 27(5), 478–494.CrossRefGoogle Scholar
Mennino, S. F., Rubin, B. A., & Brayfield, A. (2005). Home-to-job and job-to-home spillover: The impact of company policies and workplace culture. The Sociological Quarterly, 46, 107–135.CrossRefGoogle Scholar
Reger, Moulton S. J. (2006) Can Two Rights Make a Wrong? Insights from IBM's Tangible Culture Approach. Crawfordsville: IBM Press.Google Scholar
NHS (2005). Improvement Leaders' Guide: Managing the Human Dimensions of Change, Personal and Organisational Development. London: HMSO.
Peper, B. (2005). Flexible Working and Organizational Change: The Integration of Work and Personal Life. Cheltenham: Edward Elgar Publishing Limited.Google Scholar
Phelan, M. W. (2005). Cultural revitalization movements in organization change management. Journal of Change Management, 5(1), 47–56.CrossRefGoogle Scholar
Poelmans S. & de Waal-Andrews, W. (2005). Launching flexible work arrangements within Procter & Gamble EMEA. In Poelmans, S. (ed.), Work and Family: An International Research Perspective. Mahwah, NJ: Lawrence Erlbaum Associates.Google Scholar
Putnam, L. (1999) Shifting metaphors of organizational communication: The rise of discourse perspectives. In Salem, P. (ed.), Organizational Communication and Change. Cresskill, NJ: Hampton Press.Google Scholar
Ragsdell, G. (2000). Engineering a paradigm shift? An holistic approach to organizational change management. Journal of Organizational Change Management, 13(12), 104–120.CrossRefGoogle Scholar
Rapoport, R., Bailyn, L, Fletcher, J., & Pruitt, B. (2002). Beyond Work–Family Balance: Advancing Gender Equity and Workplace Performance. San Francisco: Jossey-Bass.Google Scholar
Sanford, A. (2005). Lean-driven cultural change. MWP, March, 20–22.Google Scholar
Scandura, T. A. (1992). Mentorship and career mobility: An empirical investigation. Journal of Organizational Behavior, 13, 169–174.CrossRefGoogle Scholar
Schein, E. (1997) Organisational Culture and Leadership. San Francisco: Jossey-Bass.Google Scholar
Stavrou, E. T., (2005). Flexible work bundles and organizational competitiveness: A cross-national study of the European work context. Journal of Organizational Behavior, 26, 923–947.CrossRef
Thompson, C. A., Beauvais, L. L., & Lyness, K. S. (1999). When work–family–personal life benefits are not enough: The influence of work–family–personal life culture on benefit utilization, organizational attachment and work–family–personal life conflict. Journal of Vocational Behavior, 54, 392–415.CrossRefGoogle Scholar
Thompson, C. A. & Prottas, D. J. (2005). Relationships among organizational family support, job autonomy, perceived control, and employee well-being. Journal of Occupational Health Psychology, 10, 100–118.Google Scholar
Tombari, N. & Spinks, N. (1999). The work/family interface at Royal Bank Financial Group: Successful solutions – a retrospective look at lessons learned. Women in Management Review, 14, 186–193.CrossRefGoogle Scholar
van Doorne-Huiskes, A., den Dulk, L., & Peper, B.(2005). Organizational change, gender and integration of work and private life. In Peper, B. (ed.) Flexible Working and Organizational Change: The Integration of Work and Personal Life (pp. 297–311). Cheltenham: Edward Elgar Publishing Limited.Google Scholar
Waterhouse, J. & Lewis, D. (2004). Communicating Culture Change: HRM implications for public sector organizations. Public Management Review, 6(3), 353–376.CrossRefGoogle Scholar
Watson, T. J. (1994). In Search of Management. London: Routledge.Google Scholar

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×