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8 - Marketing management

Published online by Cambridge University Press:  05 June 2012

Xiaowen Tian
Affiliation:
University of Nottingham
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Summary

Multinationals must squarely face the fact that the competitive edge that is potentially available to them from superior technologies, products and systems will be severely blunted unless they build much stronger local competencies. In many cases, that will require a new willingness and determination to master the complexities of distribution, sales and service in China's secondary cities and rural heartland and to learn how to more sensitively adapt everything from products and processes to marketing messages to the peculiarities of the Chinese market – competencies in which their local competitors are currently far ahead (Peter Williamson and Ming Zeng (2004, p. 91)).

In general, marketing involves making decisions on the so-called ‘four Ps’: product, price, promotion and place (distribution). In this chapter we discuss the challenges that transnational corporations face in marketing in China, and the strategies and approaches that they may adopt to deal with them. In section 1 we review a debate triggered by Levitt on marketing in the context of the globalization of markets, and discuss the implications of the debate for TNCs operating in the Chinese market. In sections 2, 3, 4 and 5 we discuss the major issues that TNCs need to take into consideration in making decisions on product, price, promotion and distribution in China, respectively. The final section summarizes.

The Levitt debate

In 1983 Theodore Levitt, professor in marketing at Harvard University Business School, published a paper entitled ‘The globalization of markets’ in the Harvard Business Review.

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Chapter
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Publisher: Cambridge University Press
Print publication year: 2007

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References

Chen, R. 2003. ‘Price wars’. China Business Review 30 (5): 42–6.Google Scholar
Gelb, C. 1997. ‘Spicing up the Chinese market’. China Business Review 24 (4): 25–9.Google Scholar
Levitt, T. 1983. ‘The globalization of markets’. Harvard Business Review 61(3): 92–102.Google Scholar
Scarry, J. 1997. ‘Making the consumer connection’. China Business Review 24 (4): 40–4.Google Scholar
Weisert, D. 2001. ‘Coca-Cola in China: quenching the thirst of a billion’. China Business Review 28 (4): 52–5.Google Scholar

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  • Marketing management
  • Xiaowen Tian, University of Nottingham
  • Book: Managing International Business in China
  • Online publication: 05 June 2012
  • Chapter DOI: https://doi.org/10.1017/CBO9780511810558.009
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  • Marketing management
  • Xiaowen Tian, University of Nottingham
  • Book: Managing International Business in China
  • Online publication: 05 June 2012
  • Chapter DOI: https://doi.org/10.1017/CBO9780511810558.009
Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

  • Marketing management
  • Xiaowen Tian, University of Nottingham
  • Book: Managing International Business in China
  • Online publication: 05 June 2012
  • Chapter DOI: https://doi.org/10.1017/CBO9780511810558.009
Available formats
×