Article contents
Sociopsychological Perspectives on Older People's Language and Communication
Published online by Cambridge University Press: 14 November 2008
Abstract
This paper overviews a series of recent investigations of the sociopsychological meanings of older people's language and communication. The first set of studies investigated young people's perceptions of younger and older voices. Older voices were, in general, downgraded relative to younger voices by young people. In addition, younger people's messages were recalled significantly better than older people's messages. The next set of studies was concerned with whether people seek information differently from people of various ages. The findings indicate that different questions were posed depending on the target's age. Further studies show that young people's information-seeking strategies draw on various ageist assumptions to formulate questions to both younger and older targets. The next investigation examined how young people address both younger and older people when they are requesting different kinds of assistance from them. Not only do we find ageist assumptions mediating the kinds of compliance-gaining young people use with older people, but also negative stereotypes emerge when younger people are asked what kinds of compliance-gaining strategies older people themselves usually adopt. Finally, the above findings are meshed with a new model being developed concerning the relationships between language, health and the elderly.
- Type
- Research Article
- Information
- Copyright
- Copyright © Cambridge University Press 1992
References
NOTES
1 See Rodin, J. and Langer, E. J., Aging labels: the decline of control and the fall of self-esteem. Journal of Social Issues, 36 (1980), 12–29.CrossRefGoogle Scholar
2 Nussbaum, J. T. and Robinson, J. D., Communication and Aging. Harper and Row, New York, 1988.Google Scholar
3 Kreps, G. L., Health communication and the elderly. World Communication, 15 (1986), 55–70.Google Scholar
4 Butler, R. N., Dispelling ageism: the cross-cutting intervention. In Riley, M. W. and Riley, J. W. Jr (eds), The Quality of Aging: Strategies for Interventions. Annals of the American Academy of Political and Social Science, special issue: 503 (1989), 138–48.Google Scholar
5 Levin, J. and Levin, W. C., Ageism: Prejudice and Discrimination against the Elderly. Wadsworth, Belmont, CA, 1980.Google Scholar
6 See Tyler, B., Structural ageism as a phenomenon in British society. Journal of Educational Gerontology, 1 (1986), 38–46.Google Scholar
7 Branco, K. J. and Williamson, J. B., Stereotyping and the life cycle: views of aging and the aged. In Miller, O. A. (ed) In the Eye of the Beholder: Contemporary Issues in Stereotyping. Praeger, New York, 1982.Google Scholar
8 Crockett, W. H., Press, A. N. and Osterkamp, M., The effects of deviations from stereotyped expectations upon attitudes toward older persons. Journal of Gerontology, 34 (1979), 368–74.CrossRefGoogle Scholar
9 Braithwaite, V. A., Old age stereotypes: reconciling contradictions. Journal of Gerontology, 41 (1986), 353–60.CrossRefGoogle ScholarPubMed
10 Coupland, N., Coupland, J. and Giles, H., Telling age in later life. Text, 9 (1989), 129–51.CrossRefGoogle Scholar
11 Neussel, F., Ageist language. Maledicta, 8 (1984), 17–28.Google Scholar
12 Heuristics are defined as cognitive ‘shortcuts that reduce complex problem solving to more simple judgemental operations; their use is generally automatic’ in Hewstone, M., Stroebe, W., Codol, J.-P. and Stephenson, G. M., Introduction to Social Psychology, p. 451. Blackwell, Oxford, 1988.Google Scholar
13 Schemas are defined as ‘a cognitive structure that represents organized knowledge about a given concept or stimulus, and which influences person perception, memory and inference’ in Hewstone, M., Stroebe, W., Codol, J.-P. and Stephenson, G. M., Introduction to Social Psychology, p. 456. Blackwell, Oxford, 1988.Google Scholar
14 Fiske, S. T. and Taylor, S. E., Social Cognition. Random House, New York, 1984.Google Scholar
15 Snyder, M., When belief creates reality. In Berkowitz, L. (ed) Advances in Experimental Social Psychology, 8 (1984).CrossRefGoogle Scholar
16 Hewstone, M., Changing stereotypes when disconfirming information. In BarTal, D., Graumann, C. F., Kruglanski, A. W. and Stroebe, W. (eds) Stereotyping and Prejudice: Changing Conceptions. Springer-Verlag, New York, 1989.Google Scholar
17 For example, Carmichael, C. W., Botan, C. H. and Hawkins, R. (eds), Health Communication and the Aging Process. Waveland Press, Prospect Heights, IL, 1988.Google Scholar
18 Gravell, R., Communication Problems in Elderly People: Practical Approaches to Management. Croom Helm, London, 1988.Google Scholar
19 Giles, H. and Ryan, E. B. (eds), Language, communication and the elderly. Language and Communication, 6 (1986) (1 and 2 special double issue).Google Scholar
20 Coupland, N. and Coupland, J., Language and later life. In Giles, H. and Robinson, W. P. (eds), Handbook of Language and Social Psychology. Wiley, Chichester, 1990.Google Scholar
21 Riley, M. W. and Riley, J. W., The lives of older people and changing social roles. In Riley, M. W. and Riley, J. W. Jr (eds), The Quality of Aging: Strategies for Interventions. Annals of the American Academy of Political and Social Science, special issue: 503 (1989), 138–48.Google Scholar
22 Boone, D. R., Bayles, K. A. and Koopman, C. F. Jr, Communicative aspects of aging. Otolaryngologic Clinics of North America, 15 (1982), 313–27.Google Scholar
23 Coupland, N. and Giles, H. (eds), Communicative accommodation: recent developments. Language and Communication, 8 (1988) (3 and 4 special double issue).CrossRefGoogle Scholar
24 For a review see Giles, H., Mulac, A., Bradac, J. J. and Johnson, P., Speech accommodation theory: the first decade and beyond. In McLaughlin, M. (ed.), Communication rearbook 10. Sage, Newbury Park, CA, 1987.Google Scholar
25 Coupland, N., Coupland, J., Giles, H. and Henwood, K.Accommodating the elderly: invoking and extending a theory. Language in Society, 17 (1988), 1–41.CrossRefGoogle Scholar
26 Ryan, E. B. and Cole, R., Perceptions of interpersonal communication with elders: implications for health professionals. In Giles, H., Coupland, N. and Wiemann, J. (eds), Communication, Health and the Elderly: Fulbright International Colloquium 8. Manchester University Press, Manchester, 1990.Google Scholar
27 Caporael, L., Lucaszewski, M. P. and Culbertson, G. H., Secondary babytalk: judgements by institutionalised elderly and their caregivers. Journal of Personality and Social Psychology, 15 (1983), 746–54.CrossRefGoogle Scholar
28 Williams, A., Giles, H., Coupland, N., Dalby, M. and Mannasse, H.The communicative contexts of elderly social support and health: a theoretical model. Health Communication, 2 (1990), 123–43.CrossRefGoogle Scholar
29 For a more detailed explication of communication networks and their role in social support processes see Albrecht, T. L., Adelman, M. B. and associates (eds), Communicating Social Support. Sage, London, 1987.Google Scholar
30 The systems theory of embedded social contexts is spelled out by Bronfenbrenner, U., The Ecology of Human Development: Experiments by Nature and Design. Harvard University Press, Cambridge, MA, 1979.Google Scholar
31 Harvey, J. H., Orbuck, T. L. and Weber, A. L., A social psychological model of account making in response to severe stress. Journal of Language and Social Psychology, 1990, 3, 191–207.CrossRefGoogle Scholar
32 Giles, H., Williams, A. and Coupland, N., Communication health and the elderly: frameworks, agenda and a model. In Giles, H., Coupland, N. and Wiemann, J. (eds), Communication, Health and the Elderly: Fulbright International Colloquium 8. Manchester University Press, Manchester, 1990.Google Scholar
33 Coupland, N., Coupland, J., Giles, H., Henwood, K. and Wiemann, J., Elderly self disclosure: interactional and intergroup issues. Language and Communication, 8 (1988), 109–33.CrossRefGoogle Scholar
34 Lambert, W. E., Hodgson, R., Gardner, R. C. and Fillenbaum, S., Evaluational reactions to spoken languages. Journal of Abnormal and Social Psychology, 60 (1960), 44–55.CrossRefGoogle ScholarPubMed
35 For reviews see Bradac, J., Language attitudes and impression formation. In Giles, H. and Robinson, W. P. (eds), Handbook of Language and Social Psychology. Wiley, Chichester, 1990.Google Scholar
36 Kalin, R. and Rayko, D., The social significance of speech in the job interview. In St., Chair R. N. and Giles, H. (eds), The social and Psychological Contexts of Language. Edward Arnold, London, 1980.Google Scholar
37 Ramig, L. A., Effects of physiological aging on vowel spectral noise. Journal of Gerontology, 38 (1983), 223–5.CrossRefGoogle ScholarPubMed
38 Stewart, M. A. and Ryan, E. B., Attitudes toward younger and older adult speakers: effects of varying speech rates. Journal of Language and Social Psychology, 1 (1982), 91–109.CrossRefGoogle Scholar
39 Giles, H., Coupland, N., Henwood, K., Harriman, J. and Coupland, J., The social meaning of RP: a intergenerational perspective. In Ramsaran, S. (ed.), Studies in the Pronunciation of English: A Commemorative Volume in Honour of A. C. Gimson. Routledge, London, 1989.Google Scholar
40 See also Ryan, E. B. and Johnston, D. G., The influence of communicative effectiveness on evaluations of younger and older adult speakers. Journal of Gerontology, 42 (1987), 163–4.CrossRefGoogle ScholarPubMed
41 Giles, H., Henwood, K., Coupland, N., Harriman, J. and Coupland, J., Language attitudes and cognitive mediation. Submitted.
42 Chaiken, S., The heuristic model of persuasion. In Zanna, M. P., Olson, J. M. and Herman, C. P. (eds) Social Influence: The Ontario Symposium, vol. 5. Erlbaum, Hillsdale, NJ, 1987.Google Scholar
43 Holtgraves, T., Srull, T. K. and Socall, D., Conversation memory: the effects of speaker status and memory for the assertiveness of conversation remarks. Journal of Personality and Social Psychology, 56, 149–161.CrossRefGoogle Scholar
44 Caporeal et al., op. cit.
45 Ryan and Cole, op. cit.
46 Carver, C. S. and de, la Garza N. H., Schema guided information search in stereotyping of the elderly. Journal of Applied Social Psychology, 14 (1984), 69–81.CrossRefGoogle Scholar
47 Franklyn-Stokes, A., Harriman, J., Giles, H. and Coupland, N., Information seeking across the life span. Journal of Social Psychology, 128 (1987), 419–21.CrossRefGoogle Scholar
48 Ng, S. H., Giles, H. and Moody, J., Information seeking triggered by age. International Journal of aging and human development, in press.
49 Haug, M. R. and Ory, M. G., Issues in elderly patient-provider interactions. Research on Aging, 9 (1987), 3–44.CrossRefGoogle ScholarPubMed
50 Adelman, R. D., Greene, M. G., Charon, R. and Friedman, E., Issues in the physician–geriatric patient relationship. In Giles, H., Coupland, N. and Wieman, J. (eds), Communication, Health and the Elderly: Fulbright International Colloquium 8. Manchester University Press, Manchester, 1990.Google Scholar
51 Brewer, M. B., Ducc, V. and Lui, L., Perceptions of the elderly: stereotypes as prototypes. Journal of Personality and Social Psychology, 41 (1981), 656–70.CrossRefGoogle Scholar
52 Dillard, J. P., Henwood, K., Giles, H., Coupland, N. and Coupland, J., Compliance gaining young and old: Beliefs about influence in different age groups. Communication Reports, 3, 1990, 84–92.CrossRefGoogle Scholar
53 Burgoon, M., Language and social influence. In Giles, H. and Robinson, W. P. (eds), The Handbook of Language and Social Psychology. Wiley, Chichester, New York, 1989.Google Scholar
54 Based on the typology of Schenck-Hamhin, W.J., Wiseman, R. L. and Georgacarakos, G. N., A model of properties of compliance gaining strategies. Communication Quarterly, 30 (1982), 92–100.CrossRefGoogle Scholar
55 Kline, S. L., Construct differentiation, legitimate authority, and features of regulative messages. Journal of Language and Social Psychology, 1991 in press.Google Scholar
56 Roter, D., Which facets of communication have strong effects on outcome – a meta-analysis. In Stewart, M. and Roter, D. (eds), Communicating with Medical Patients. Sage, Newbury Park, CA, 1989.Google Scholar
57 Burgoon, M., Parrott, R., Burgoon, J. K., Coker, R., Pfau, M. and Birk, T., Patient's severity of illness, noncompliance, and locus of control and physician's compliance-gaining messages. Health Communication, 2 (1990), 29–47.CrossRefGoogle Scholar
58 Giles, H., Coupland, N. and Wiemann, J., ‘Talk is cheap’ but ‘my word is my bond’: beliefs about talk. In Bolton, K. and Kwock, H. (eds), Sociolinguistics Today: Eastern and Western Perspectives. Routledge, London, 1991.Google Scholar
59 Coupland, N., Henwood, K., Coupland, J. and Giles, H., Accommodating troubles–talk: the young's management of elderly self-disclosure. In McGregor, G. M. and White, R. (eds), Reception and Response, Hearer Creativity and the Analysis of Spoken and Written Texts. Croom Helm, London, 1990.Google Scholar
60 Rotenberg, K. J. and Hamel, J., Social interaction and depression in elderly individuals. International Journal of Ageing and Human Development, 27 (1988), 307–20.CrossRefGoogle ScholarPubMed
61 Butler, op. cit.
62 Schrank, H. T. and Waring, J. M., Older workers: ambivalence and interventions. In Riley, M. W. and Riley, J. W. Jr (eds), The Quality of Aging: Strategies for Interventions. Annals of the American Academy of Political and Social Science, special issue: 503 (1989), 138–48.Google Scholar
63 Cantor, M. H., Social care: family and community support systems. In Riley and Riley op. cit.
64 Ory, M. G. and Williams, T. F., Rehabilitation: small goals, sustained interventions. In Riley and Riley op. cit.
65 Staudinger, U. M., Cornelius, S. W. and Baltes, P. B., The aging of intelligence: potential and limits. In Riley and Riley op. cit.
66 Rodin, J., Sense of control: potentials for intervention. In Riley and Riley op. ct.
67 See also Mechanic, D., Health care and th eelderly. In Riley and Riley op. cit.
68 For example, Redburn, D. E. and Juretick, M., Some considerations for using widowed self help group leaders. Gerontology and Geriatrics Education, 9 (1989), 89–98.CrossRefGoogle ScholarPubMed
69 Giddens, A.The Constitution of Society: Outline of the Theory of Structuration. University of California Press, Berkeley, 1984.Google Scholar
70 Structuration is defined as ‘the production and reproduction of social systems via the use of generative rules and resources’ by Poole, M. S., Seibold, D. and McPhee, R. D., A structurational approach to theory building in group decision- making research’ in Hirokawa, R. Y. and Poole, M. S. (eds), Communication and Group Decision-Making. Sage, Beverly Hills, 1985.Google Scholar
71 See Lerner, R. and Busch-Rossnagel, N., Individuals as Producers of their Development: A Life Span Perspective. Academic Press, New York, 1981.Google Scholar
72 Coupland, N. and Giles, H. (eds), Communicative accommodation: recent developments. Language and Communication, 8 (1983) (3 and 4 special double issue).Google Scholar
73 Fisher, S. and Todd, A., Introduction: communication in institutional contexts: social interaction and social structure. In Fisher, S. and Todd, A. (eds), Discourse and Institutional Authority: Medicine Education and Law, pp. ix–xvii. New Jersey: Ablex, New Jersey, 1986.Google Scholar
- 10
- Cited by