Hostname: page-component-586b7cd67f-gb8f7 Total loading time: 0 Render date: 2024-11-23T00:47:28.124Z Has data issue: false hasContentIssue false

Outcome Feedback: An Opportunity for Quality Improvement

Published online by Cambridge University Press:  21 May 2015

Mark Y. Wahba*
Affiliation:
Emergency Department QI Lead, University of Saskatchewan, Saskatoon, Sask.

Abstract

Image of the first page of this content. For PDF version, please use the ‘Save PDF’ preceeding this image.'
Type
Letters • Correspondance
Copyright
Copyright © Canadian Association of Emergency Physicians 2010

References

1.Lavoie, C, Plint, AC, Clifford, TJ, et al.“I never hear what happens, even if they die”: a survery of emergency physicians about outcome feedback. CJEM 2009;11:523–8.CrossRefGoogle Scholar
2.Lavoie, C. No news is bad news. CJEM 2009;11:566–7.Google Scholar
3.Langley, GJ, Nolan, KM, Norman, CL, et al.The improvement guide: a practical approach to enhancing organizational performance. 2nd ed. San Francisco (CA): Jossey-Bass; 2009. p. 25.Google Scholar
4.Womack, J. The machine that changed the world. Toronto (ON): Free Press; 1990. p. 291.Google Scholar
5.Keenan, G. Toyota Canada wins sales crown. Globe and Mail Update 2009 Dec 1. Available: http://www.theglobeandmail.com/report-on-business/toyota-canada-wins-sales-crown/article1383969 (accessed 2009 Dec. 15).Google Scholar