Published online by Cambridge University Press: 23 February 2012
The relationship between core self-evaluation (Judge, Locke & Durham 1997) and job satisfaction and organisational commitment is explored. Two workplace environment factors are examined as potential mediators of these relationships; empowerment and organisational climate. The sample for the study consisted of employees from one quick-service restaurant chain well regarded in employee and community relations. The findings of the research support mediation of the core self-evaluation and job satisfaction relationship as well as the core self-evaluation and organisational commitment relationship. A discussion of the relevance of these findings for hospitality practitioners and the hospitality literature alike is provided.