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Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance

Published online by Cambridge University Press:  02 February 2015

Soon Ang ,
Linn Van Dyne ,
Christine Koh ,
K. Yee Ng ,
Klaus J. Templer ,
Cheryl Tay  and
N. Anand Chandrasekar
Soon Ang
Affiliation:
Nanyang Technological University, Singapore
Linn Van Dyne
Affiliation:
Michigan State University, USA
Christine Koh
Affiliation:
Nanyang Technological University, Singapore
K. Yee Ng
Affiliation:
Nanyang Technological University, Singapore
Klaus J. Templer
Affiliation:
Nanyang Technological University, Singapore
Cheryl Tay
Affiliation:
Nanyang Technological University, Singapore
N. Anand Chandrasekar
Affiliation:
Center for Creative Leadership, Singapore
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Abstract

We enhance the theoretical precision of cultural intelligence (CQ: capability to function effectively in culturally diverse settings) by developing and testing a model that posits differential relationships between the four CQ, dimensions (metacognitive, cognitive, motivational and behavioural) and three intercultural effectiveness outcomes (cultural judgment and decision making, cultural adaptation and task performance in culturally diverse settings). Before testing the model, we describe development and cross-validation (N = 1,360) of the multidimensional cultural intelligence scale (CQS) across samples, time and country. We then describe three substantive studies (N = 794) in field and educational development settings across two national contexts, the USA and Singapore. The results demonstrate a consistent pattern of relationships where metacognitive CQ and cognitive CQ predicted cultural judgment and decision making; motivational CQ and behavioural CQ predicted cultural adaptation; and metacognitive CQ and behavioural CQ predicted task performance. We discuss theoretical and practical implications of our model and findings.

Keywords

cultural adaptationcultural intelligencecultural judgment and decision makingindividual differencetask performance个体差异文化智商文化适应文化判断与决策任务绩效。
Type
Articles
Information
Management and Organization Review , Volume 3 , Issue 3 , November 2007 , pp. 335 - 371
Copyright
Copyright © International Association for Chinese Management Research 2007

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