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Design of a healthcare ecosystem to improve user experience in pediatric urotherapy

Published online by Cambridge University Press:  16 May 2024

Lola Bladt ,
Rose-Farah Blomme ,
Anka J. Nieuwhof-Leppink ,
Alexandra Vermandel ,
Gunter De Win  and
Lukas Van Campenhout
Lola Bladt*
Affiliation:
Faculty of Design Sciences, University of Antwerp, Belgium
Rose-Farah Blomme
Affiliation:
Faculty of Design Sciences, University of Antwerp, Belgium
Anka J. Nieuwhof-Leppink
Affiliation:
Wilhelmina Children's Hospital, University Medical Center Utrecht, Netherlands
Alexandra Vermandel
Affiliation:
University Hospital Antwerp, Belgium Faculty of Medicine and Health Sciences, University of Antwerp, Belgium
Gunter De Win
Affiliation:
University Hospital Antwerp, Belgium Faculty of Medicine and Health Sciences, University of Antwerp, Belgium
Lukas Van Campenhout
Affiliation:
Faculty of Design Sciences, University of Antwerp, Belgium
*
lola.bladt@uantwerpen.be

Abstract

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This paper addresses challenges in pediatric urotherapy, focusing on low patient compliance and motivation. Informed by creative sessions with children aged 9-13y, a novel urotherapy ecosystem concept is designed. It includes a smart drinking bottle, context-aware reminder watch, home uroflowmeter, smartphone app, and clinician portal. Interconnected products, embodied interaction, stigma-free design, and a digital training buddy aim to enhance engagement, motivation, and patient experience. This concept showcases the potential of integrating diverse design methodologies in healthcare design.

Keywords

healthcare designuser experienceuser-centred designinteraction design
Type
Design for Healthcare
Information
Proceedings of the Design Society , Volume 4: DESIGN 2024 , May 2024 , pp. 1567 - 1576
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2024.

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