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LET ME FINISH MY THOUGHT: PROCESS INTERVENTIONS TO CHANGE TEAM BEHAVIOR DURING REMOTE DESIGN COLLABORATION

Published online by Cambridge University Press:  19 June 2023

Lawrence Domingo ,
Larry Leifer  and
Jan Auernhammer
Lawrence Domingo*
Affiliation:
Stanford University;
Larry Leifer
Affiliation:
Stanford University;
Jan Auernhammer
Affiliation:
University of Technology Sydney
*
Domingo, Lawrence Andrew Pena, Stanford University, United States of America, ldomingo@stanford.edu

Abstract

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This research investigates changes in team behavior and communication through interruptions and gestures, due to design process strategies in pre-formed remote teams for conceptual design tasks. Understanding creative remote team behavior is important due to the increase of remote communication in knowledge work. Teams were given a creative or analytical condition intervention to facilitate their conceptual design team process. The research contributes to the human-computing interaction literature by characterizing changes in distributed team behavior due to process method interventions. The creative condition exhibited a decrease in interruptions. The analytical condition exhibited a decrease in gestures and an increase in problem characterization at the cost of ideation discussion. Remote team members can better gauge which meetings or work tasks are best to be done in person or remotely by gauging not just the task but also the team behavior.

Keywords

GestureCommunicationRemote CollaborationConceptual designDesign cognition
Type
Article
Information
Proceedings of the Design Society , Volume 3: ICED23 , July 2023 , pp. 2425 - 2434
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2023. Published by Cambridge University Press

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