All information below is correct at the time of going to press:

Relevant organisations

A range of publications and practical advice leaflets are available from thefollowing organisations:

Advisory, Conciliation and Arbitration Service

For public enquiry points, see www.acas.org.uk/index-6.htm

British Council of Disabled People

Litchurch Plaza

Litchurch Lane

Derby

DE24 8AA

Commission for Racial Equality

Elliot House

10-12 Allington Street

London

SW1E 5EH

The Disablement Income Group

PO Box 5743

Finchingfield

CM7 4PW

Equal Opportunities Commission

Customer Contact Point

Arndale House

Arndale Centre

Manchester

M4 3EQ

The European Network for Independent Living

1 Brennan's Place

Bray

County Wicklow

Ireland

Health and Safety Executive (HSE)

HSE Infoline 08701-545-500

The Independent Living Fund

PO Box 183

Nottingham

NG8 3RD

Inland Revenue

New Employers’ Helpline: 0845-60-70-143

The National Centre for Independent Living

250 Kennington Lane

London

SE11 5RD

Values Into Action

Oxford House

Derbyshire Street

London

E2 6HG

Official guidance on direct payments

The Department of Health produces a range of publications and material ondirect payments:

• • policy and practice guidance (DoH, 1997a, 2000a);

• • an accessible introduction for members of the public (DoH,1998b);

• • a multi-media pack for people with learning difficulties(2000b);

• • two information videos (DoH, 1998c, 1999);

• • speaking notes/overhead templates for presentations ondirect payments (DoH, 1997b).

Further guidance is available on the 2000 Carers and Disabled Children Act(DoH, 2001a, b, c, d).

Some of these publications can also be downloaded free of charge from theDepartment of Health website (see below).

In addition, the Chartered Institute of Public Finance and Accountancy haspublished financial management guidelines for direct payments (CIPFA,1998).

Internet resources

The following organisations and websites may contain useful information ondirect payments and relevant publications: