Book contents
- Frontmatter
- Contents
- Acknowledgements
- Glossary
- Introduction
- 1 Current concerns worldwide
- 2 Are you at risk?
- 3 The business case
- 4 Risk assessment
- 5 Carrying out risk assessments
- 6 Advice, guidance and legislation galore
- 7 Now is the time for you to act!
- 8 Dealing with aggression and violence
- 9 Support you can expect after an incident
- 10 You are not alone
- Appendices
- Index
- Setting Up a Library and Information Service from Scratch
- Frontmatter
- Contents
- Acknowledgements
- Glossary
- Introduction
- 1 Current concerns worldwide
- 2 Are you at risk?
- 3 The business case
- 4 Risk assessment
- 5 Carrying out risk assessments
- 6 Advice, guidance and legislation galore
- 7 Now is the time for you to act!
- 8 Dealing with aggression and violence
- 9 Support you can expect after an incident
- 10 You are not alone
- Appendices
- Index
- Setting Up a Library and Information Service from Scratch
Summary
- Type
- Chapter
- Information
- Managing Stress and Conflict in Libraries , pp. 109 - 110Publisher: FacetPrint publication year: 2013