Skip to main content Accessibility help
×
Hostname: page-component-77c89778f8-fv566 Total loading time: 0 Render date: 2024-07-16T13:51:42.803Z Has data issue: false hasContentIssue false

7 - Developing new products and services for the global market

from Part II - Global market participation

Published online by Cambridge University Press:  14 January 2010

Reinhard Angelmar
Affiliation:
Insead
Hubert Gatignon
Affiliation:
INSEAD, Fontainebleau, France
John R. Kimberly
Affiliation:
Wharton School, University of Pennsylvania
Robert E. Gunther
Affiliation:
Gunther Communications
Get access

Summary

With the emergence of global markets and global market segments, it may seem that standardized products and services are a given. But as Reinhard Angelmar points out in this chapter, developing new offerings for global markets requires a deep understanding of segmentation and a careful design of the product development strategy. Companies need to balance the tradeoffs between the increased cost of differentiating products and the increased revenue that can be obtained from such differentiation. He discusses strategies for reducing the costs of differentiation through the use of platforms. He also considers strategies to boost the revenue from this differentiation through effective market segmentation, particularly focusing on the “must have” and “delight” benefits that are critical to a specific segment. This discussion moves global product development beyond simplistic recipes for globalization or standardization to a richer analysis of the strategies to develop profitable new products for specific global market segments.

In the 1980s and 1990s, it was tempting to believe that with the emergence of global markets and media, globally standardized products would quickly follow. In his highly influential 1983 manifesto for globalization, Theodore Levitt argued that Western firms were over-differentiating their products. He recommended that companies follow the example of Japanese firms, which had designed global products for global markets. The picture turned out to be much more complicated than Levitt, and many of the managers who followed his advice, anticipated.

The Japanese companies that Levitt upheld as a model to be emulated later moved away from global product standardization.

Type
Chapter
Information
The INSEAD-Wharton Alliance on Globalizing
Strategies for Building Successful Global Businesses
, pp. 159 - 183
Publisher: Cambridge University Press
Print publication year: 2004

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×