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Chapter 8 - Discovery, Value, and the Sharing of New Knowledge

from PART THREE - BUILDING TALENT AND OPERATIONAL EXCELLENCE FOR SUSTAINABILITY

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Summary

“The ability to learn faster than your competitors may be the only sustainable competitive advantage.”

ARIE DE GEUS

Joe Haberman is managing partner for the Global Education Markets Practice at executive search firm Heidrick & Struggles. As an observer of education market trends for almost twenty years, he suggests that senior talent development roles have changed:

The roles today are much more broadly defined. On the corporate side, learning is tied much more into culture change and delivering value though accessibility, social engagement, and knowledge sharing. It's not about training per se, but making the organization more adaptive. In higher education, it's more about outcomes and a tighter orientation between higher education and workforce collaboration. The better corporate environments are all about the value of learning and competitive advantage.

The purpose of any talent strategy is to support your organization's competitive advantage. The key is to connect investments with a key driver (e.g., improved product quality; productivity or service; enhanced social outcomes; improved efficiency). When executed well, greater and more differentiated investments in talent development result in specific competitive strengths that lead to both a successful business over time and a balanced triple bottom line.

A talent development plan for a sustainable business looks at how an organization develops, consumes, shares, and transforms knowledge into business outcomes in the context of broader boundaries and both economic and social goals. The key is to look at the organization as well as the broader market as an experience engine. Ask yourself these questions:

  • • Where do I see high-value interactions that provide unique insight?

  • • Can I tap into the performance value of any experience as well as the developmental value?

  • • How do I convert that experience into sharable knowledge and repeatable action?

  • • How do I move from successful talent development with an individual or a team to scale?

  • The first half of this challenge is to understand how a learning environment can be created to enable the discovery of knowledge for a sustainable business, and the other half is to understand the value of that knowledge and where to make the right investments.

    As discussed earlier, new sustainable business models will necessitate changes in job boundaries and performance values. New knowledge will be required.

    Type
    Chapter
    Information
    Sustainability Is the New Advantage
    Leadership, Change and The Future Of Business
    , pp. 133 - 156
    Publisher: Anthem Press
    Print publication year: 2019

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