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As recently as the 1990s, studies showed that most people preferred getting information from other people rather than from information retrieval (IR) systems. Of course, in that time period, most people also used human travel agents to book their travel. However, during the last decade, relentless optimization of information retrieval effectiveness has driven web search engines to new quality levels at which most people are satisfied most of the time, and web search has become a standard and often preferred source of information finding. For example, the 2004 Pew Internet Survey (Fallows 2004) found that “92% of Internet users say the Internet is a good place to go for getting everyday information.” To the surprise of many, the field of information retrieval has moved from being a primarily academic discipline to being the basis underlying most people's preferred means of information access. This book presents the scientific underpinnings of this field, at a level accessible to graduate students as well as advanced undergraduates.
Information retrieval did not begin with the Web. In response to various challenges of providing information access, the field of IR evolved to give principled approaches to searching various forms of content. The field began with scientific publications and library records but soon spread to other forms of content, particularly those of information professionals, such as journalists, lawyers, and doctors.
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