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14 - Square pegs and round holes: personality in the workplace

from Part V - Examples

Published online by Cambridge University Press:  05 January 2013

Mark Cook
Affiliation:
University of Wales, Swansea
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Summary

Chapter 1 noted that personality tests have been used to select people for different types of work, including soldiering, for several thousand years. At present personality assessments are enjoying a phase of popularity in Britain, encouraged in part by the convenience and cheapness of assessing people from a distance over the internet.

The most obvious use of personality testing in the workplace is deciding who to employ (from the employer's perspective), and what sort of work to try to get (from the employee's side). Other research has looked at personality over the longer timescale of a person's entire career. A more limited body of research has tried to link early experience with later failure to achieve any employment. An even smaller body of research has asked whether work has an effect on personality.

Matching personality and job

An area of research exists which is said to answer the question has he/she got the right personality for the job? The question is answered by comparing him/her with the average of a large number of people presently doing the job. The A–S–A model argues that certain personalities are attracted to psychology (Attraction), that certain personalities are selected to become psychologists (Selection), and that certain personalities find psychology does not suit them (Attrition). Some employers seem to want a book of perfect personality profiles for manager, salesperson, or engineer. Some PQ manuals meet this demand, by giving norms for different occupations.

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Chapter
Information
Levels of Personality , pp. 365 - 400
Publisher: Cambridge University Press
Print publication year: 2012

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References

Aritzeta, et al. (2007) review research on work performance and team roles.
Bell (2007) reports a meta-analysis of the relationship between personality and work performance, at the level of teams rather than individuals.
Caprara, et al. (2003a) present data on the personality profile of Italian politicians.
Caspi, et al. (1998) analyse personality precursors on adult unemployment.
Collins, et al. (2004) review research on the use of projective tests in selection.
Ellingson, et al. (1999) present research on the consequence of faking good when PQs are used in selection.
Gaugler, et al. (1987) present a meta-analysis of assessment centre research, which covers behavioural assessment of personality.
Gill and Hodkinson (2007) describe a new PQ designed specifically for use in the workplace.
Holland (1973) describes his theory of six general themes in work.
Joseph and Newman (2010) analyse the role of ‘emotional labour’ in work.
Judge, et al. (1999) describe a long-term follow-up of personality and career success.
Judge et al. (2002a) present a meta-analysis of the relationship between personality and job satisfaction.
Kristof-Brown, et al. (2005) present a meta-analysis of research on person-organisation fit.
McDaniel et al. (2006) give a critical view of HT research.
Morgeson, et al. (2007) offer a very critical view of the value of PQs in selecting employees.
Raja, et al. (2004) present data on the links between personality and the ‘psychological contract’.
Roberts, et al. (2003) describe how work experience can affect personality.
Roberts, et al. (2007a) describe the Dunedin cohort study data on personality and bad behaviour at work.
Rubenzer, et al. (2000) present an analysis of personality and the ‘greatness’ of US presidents.

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