Skip to main content Accessibility help
×
Hostname: page-component-848d4c4894-ndmmz Total loading time: 0 Render date: 2024-06-07T00:02:30.965Z Has data issue: false hasContentIssue false

3 - Organisational Structure and Leadership

Published online by Cambridge University Press:  02 May 2024

Chander Velu
Affiliation:
University of Cambridge
Get access

Summary

What are the key principles of designing organisational structures and leadership challenges for business model innovation? This chapter examines the leadership challenges, as well as the organisational design issues, for business model innovation. In particular, it discusses how senior management could lead the business model innovation process and the organisational design issues to consider driving change within the firm. The chapter also considers the design principles for management information systems to enable business model innovation. The chapter introduces the Business Model Coherence Scorecard (BMCS) as a means to manage the congruence of the components of the business model in order to achieve efficiency and effectiveness.

Type
Chapter
Information
Business Model Innovation
A Blueprint for Strategic Change
, pp. 51 - 79
Publisher: Cambridge University Press
Print publication year: 2024

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Baldwin, C. Y. and Clark, K. B. (2000). Design Rules, Vol. 1: The Power of Modularity. Cambridge, MA: MIT Press.CrossRefGoogle Scholar
Boon, T. (2018). Was Selling Low Cost Carrier “GO” BA’s Greatest Mistake? Simply Flying.Google Scholar
Bradley, D. (2011). A Personal History of the IBM PC. Computer 44(8): 1925.CrossRefGoogle Scholar
Bresnahan, T. F., Greenstein, S., and Henderson, R. M. (2012). Schumpeterian Competition and Diseconomies of Scope. Illustrations from the Histories of Microsoft and IBM in Lerner, J. and S. Stern. The Rate and Direction of Inventive Activity Revisited. Chicago, IL: University of Chicago Press, pp. 203271.Google Scholar
Burgelman, R. A. (1994). Fading Memories: A Process Theory of Strategic Business Exit in Dynamic Environments. Administrative Science Quarterly 39: 2456.CrossRefGoogle Scholar
Burns, T. and Stalker, G. M. (1961). The Management of Innovation. London: Tavistock Publications.Google Scholar
Cabrera, D., Cabrera, L., and Powers, E. (2015). A Unifying Theory of Systems Thinking with Psychosocial Applications. Systems Research and Behavioral Science 32: 534545.CrossRefGoogle Scholar
Chandler, A. (1962). Strategy and Structure. Cambridge, MA: MIT Press.Google Scholar
Chandler, A. (1977). The Visible Hand. Cambridge, MA: MIT Press.Google Scholar
Da Silveira, W. G., De Lima, E. P., Gouvea da Costa, S. E., Deschamps, F. (2017). Guidelines for Hoshin Kanri Implementation: Development and Discussion. Production Planning & Control 28(10): 843859.CrossRefGoogle Scholar
Dean, J. W. and Sharfman, M. P. (1993). Procedural Rationality in the Strategic Decision-Making Process. Journal of Management Studies 30(4): 00222380.CrossRefGoogle Scholar
Demil, B. and Lecocq, X. (2010). Business Model Evolution: In Search of Dynamic Consistency. Long Range Planning 43: 227246.CrossRefGoogle Scholar
Deschamps, J.-P. (2008). Innovation Leaders: How Senior Executives Stimulate, Steer and Sustain Innovation. San Francisco, CA: Jossey-Bass.Google Scholar
Doz, Y. L. and Kosonen, M. (2010). Embedding Strategic Agility: A Leadership Agenda for Accelerating Business Model Renewal. Long Range Planning 43: 370382.CrossRefGoogle Scholar
Eisenhardt, K. M. and Sull, D. N. (2001). Strategy as Simple Rules. Harvard Business Review: 105–116.Google Scholar
Enders, A. and Jelassi, T. (2009). Leveraging Multichannel Retailing: The Experience of Tesco.com. MIS Quarterly Executive 8(2): 89100.Google Scholar
Evans, J. D. and Johnson, R. O. (2013). Tools for Managing Early-Stage Business Model Innovation. Research-Technology Management 56(5): 5256.CrossRefGoogle Scholar
Feynman, R. (1964). Lecture 2 on “The Relation of Mathematics and Physics,” Messenger Lecture Series, Cornell University. www.microsoft.com/en-us/research/project/tuva-richard-feynman/Google Scholar
Floyd, S. W. and Lane, P. J. (2000). Strategizing throughout the Organization: Managing Role Conflict in Strategic Renewal. The Academy of Management Review 25(1): 154177.CrossRefGoogle Scholar
Hambrick, D. C. (1998). Corporate Coherence and the Top Management Team. In: Hambrick, D. C., Nadler, D. A., and Tushman, M. L. (eds), Navigating Change: How CEOs, Top Teams, and Boards Steer Transformation. Boston, MA: Harvard Business School Press, pp. 123140.Google Scholar
Hergert, M. and Morris, D. (1989). Accounting Data for Value Chain Analysis. Strategic Management Journal 10(2): 175188.CrossRefGoogle Scholar
Jolayemi, J. K. (2008). Hoshin Kanri and Hoshin Process: A Review and Literature Study. Total Quality Management 19(3): 295320.CrossRefGoogle Scholar
Kaplan, R. and Norton, D. (1996). The Balanced Scorecard: Translating Strategy into Action. Boston, MA: Harvard Business School Publishing.Google Scholar
Kaplan, R. and Norton, D. (2006). Alignment: Using the Balanced Scorecard to Create Corporate Synergies: How to Apply the Balanced Scorecard to Corporate Strategy. Boston, MA: Harvard Business School Publishing.Google Scholar
Kerr, S. (1975). On the Folly of Rewarding A, While Hoping for B. Academy of Management Journal 18(4): 769783.CrossRefGoogle ScholarPubMed
Klöckner, M., Kurpjuweit, S., Velu, C., and Wagner, S. (2020). Does Blockchain for 3D Printing Offer Opportunities for Business Model Innovation? Research Technology Management 63(4): 1827.CrossRefGoogle Scholar
Mannix, P. M and Pelham, J. C. (1996). Hoshin Planning/Strategic Policy Deployment. American Hospital Publishing, Chapter 10.Google Scholar
March, J. G. (1991). How Decisions Happen in Organizations. Human-Computer Interaction 6: 95117.CrossRefGoogle Scholar
Markides, C. and Charitou, C. D. (2004). Competing with Dual Business Models: A Contingency Approach. The Academy of Management Executive 18(3): 2236.Google Scholar
Michaels, D. (2001). British Airways’s Budget Unit Lures Offers from KLM and 3i – Low Cost Go Airline Could Require Buyer to Make Significant Investment – Sale of Carrier Could Occur within the Next Few Weeks. The Wall Street Journal Europe.Google Scholar
Midgley, G. and Wilby, J. (2015). Learning across Boundaries: Exploring the Variety of Systems Theory and Practice. Systems Research and Behavioral Science 32: 509513.CrossRefGoogle Scholar
Miller, D. (1982). Evolution and Revolution: A Quantum View of Structural Change in Organizations. Journal of Management Studies 19(2): 131151.CrossRefGoogle Scholar
Miller, D. (1986). Configurations of Strategy and Structure: Towards a Synthesis. Strategic Management Journal 7(3): 233249.CrossRefGoogle Scholar
Miller, D. (1987). The Genesis of Configuration. The Academy of Management Review 12(4): 686701.CrossRefGoogle Scholar
Miller, D. and Friesen, P. H. (1978). Archetypes of Strategy Formulation. Management Science 24(9): 921933.CrossRefGoogle Scholar
Miller, D. and Friesen, P. H. (1982). Structural Change and Performance: Quantum versus Piecemeal-Incremental Approaches. The Academy of Management Journal 25(4): 867892.Google Scholar
Miller, K. D. and Lin, S. J. (2015). Analogical Reasoning for Diagnosing Strategic Issues in Dynamic and Complex Environments. Strategic Management Journal 36: 20002020.CrossRefGoogle Scholar
Mintzberg, H., Raisinghani, D., and Theoret, A. (1976). The Structure of “Unstructured” Decision Processes. Administrative Science Quarterly 21(2): 246275.CrossRefGoogle Scholar
Morone, J. (1993). Winnings in High-Tech Markets: The Role of General Management: How Motorola, Corning, and General Electric Have Built Global Leadership through Technology. Boston, MA: Harvard Business School Publishing.Google Scholar
Morris, M. H., Davis, D. L., and Allen, J. W. (1994). Fostering Corporate Entrepreneurship: Cross-Cultural Comparisons of the Importance of Individualism versus Collectivism. Journal of International Business Studies 25(1): 6589.CrossRefGoogle Scholar
Morris, M., Schindehutte, M., and Allen, J. (2005). The Entrepreneur’s Business Model: Toward a Unified Perspective. Journal of Business Research 58: 726735.CrossRefGoogle Scholar
Mulligan, P., Hatten, K., and Miller, J. (1996). From Issue-Based Planning to Hoshin: Different Styles for Different Situations. Long Range Planning 29(4): 473484.CrossRefGoogle Scholar
Neely, A. (2005). The Evolution of Performance Measurement Research; Developments in the Last Decade and a Research Agenda for the Next. International Journal of Operations & Production Management 25(12): 12641277.CrossRefGoogle Scholar
Odell, M. (2001). BA Completes Sale of Go to Management. Financial Times.Google Scholar
Pettigrew, A. M. (1973). The Politics of Organizational Decision-Making. London: Tavistock.Google Scholar
Porter, M. (1985). Competitive Advantage. New York: New Press.Google Scholar
Schoemaker, P. J. H., Heaton, S., and Teece, D. (2018). Innovation, Dynamic Capabilities, and Leadership. California Management Review 61(1): 1542.CrossRefGoogle Scholar
Shih, W. (2016). The Real Lessons from Kodak’s Decline. MIT Sloan Management Review 57(4): 1013.Google Scholar
Spender, J. C. and Kessler, E. H. (1995). Managing the Uncertainties of Innovation: Extending Thompson (1967). Human Relations 48(1): 3556.CrossRefGoogle Scholar
Stacey, R. D. (1995). The Science of Complexity: An Alternative Perspective for Strategic Change Processes. Strategic Management Journal 16(6): 477495.CrossRefGoogle Scholar
Sterman, J. D. (1984). Appropriate Summary Statistics for Evaluating the Historical Fit of System Dynamics Models. Dynamica 10(2): 5166.Google Scholar
Sterman, J. D., Repenning, N. P., and Kofman, F. (1997). Unanticipated Side Effects of Successful Quality Programs: Exploring a Paradox of Organizational Improvement. Management Science 43(4): 503521.CrossRefGoogle Scholar
Stieglitz, N. and Foss, N. (2015). Business Model Innovation: The Role of Leadership. In: Foss, N. J. and Saebi, T. (eds), Business Model Innovation: The Organizational Dimension. Oxford, UK: Oxford University Press, pp. 104–122.CrossRefGoogle Scholar
Stock, R. M., Zacharias, N. A., and Schnellbaecher, A. (2016). How Do Strategy and Leadership Styles Jointly Affect Co-development and Its Innovation Outcomes? Journal of Product Innovation Management 34(2): 201222.CrossRefGoogle Scholar
Teece, D. J. (2007). Explicating Dynamic Capabilities: The Nature and Microfoundations of (Sustainable) Enterprise Performance. Strategic Management Journal 28: 13191350.CrossRefGoogle Scholar
Teece, D. J. (2016). Dynamic Capabilities and Entrepreneurial Management in Large Organizations: Toward a Theory of the (Entrepreneurial) Firm. European Economic Review 86: 202216.CrossRefGoogle Scholar
Thompson, J. D. (1967). Organizations in Action: Social Science Bases of Administrative Theory. New Brunswick, NJ: McGraw-Hill.Google Scholar
Tortorella, G., Cauchick-Miguel, P. A., and Gaiardelli, P. (2018). Hoshin Kanri and A3: A Proposal for Integrating Variability into the Policy Deployment Process. The TQM Journal 31(2): 118135.CrossRefGoogle Scholar
Tushman, M. L. and O’Reilly III, C. A. (1996). Ambidextrous Organizations: Managing Evolutionary and Revolutionary Change. California Management Review 38(4): 830.CrossRefGoogle Scholar
Uhl-Bien, M. and Arena, M. (2018). Leadership for Organizational Adaptability: A Theoretical Synthesis and Integrative Framework. The Leadership Quarterly 29: 89104.CrossRefGoogle Scholar
Van der Hoven, C., Probert, D., Phaal, R., and Goffin, K. (2021). Dynamic Technology Leadership. Research-Technology Management: 24–33.Google Scholar
Velu, C. (2016). Evolutionary or Revolutionary Business Model Innovation through Cooperation? The Role of Dominance in Network Markets. Industrial Marketing Management 53: 124135.CrossRefGoogle Scholar
Velu, C. (2017). A Systems Perspective on Business Model Evolution: The Case of an Agricultural Information Service Provider in India. Long Range Planning 50: 603620.CrossRefGoogle Scholar
Velu, C. (2020). Business Model Cohesiveness Scorecard: Implications of Digitization for Business Model Innovation. In: Handbook of Digital Innovation. Edward Elgar, pp. 179–197.CrossRefGoogle Scholar
Velu, C. and Stiles, P. (2013). Managing Decision-Making and Cannibalization for Parallel Business Models. Long Range Planning 46: 443458.CrossRefGoogle Scholar
Witcher, B. and Butterworth, R. (2000). Hoshin Kanri at Hewlett-Packard. Journal of General Management 25(4): 7085.CrossRefGoogle Scholar

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×