Book contents
- The Cambridge Handbook of Compliance
- The Cambridge Handbook of Compliance
- Copyright page
- Contents
- Figures
- Tables
- Contributors
- 1 Introduction: Compliance as the Interaction between Rules and Behavior
- Part I Compliance Concepts and Approaches
- 2 Compliance as Costs and Benefits
- 3 The Professionalization of Compliance
- 4 From Responsive Regulation to Ecological Compliance: Meta-regulation and the Existential Challenge of Corporate Compliance
- 5 Behavioral Ethics as Compliance
- 6 Constructing the Content and Meaning of Law and Compliance
- 7 Compliance as Operations Management
- 8 Compliance and Contestation
- 9 Compliance as Management
- 10 Compliance as Liability Risk Management
- 11 Criminalized Compliance
- 12 Supply Chain Compliance
- 13 Regulatory Compliance in a Global Perspective: Developing Countries, Emerging Markets and the Role of International Development Institutions
- Part II Deterrence and Incapacitation
- Part III Incentives
- Part IV Legitimacy and Social Norms
- Part V Capacity and Opportunity
- Part VI Compliance and Cognition
- Part VII Management and Organizational Processes
- Part VIII Measuring and Evaluating Compliance
- Part IX Analysis of Particular Fields
- References
7 - Compliance as Operations Management
from Part I - Compliance Concepts and Approaches
Published online by Cambridge University Press: 07 May 2021
Book contents
- The Cambridge Handbook of Compliance
- The Cambridge Handbook of Compliance
- Copyright page
- Contents
- Figures
- Tables
- Contributors
- 1 Introduction: Compliance as the Interaction between Rules and Behavior
- Part I Compliance Concepts and Approaches
- 2 Compliance as Costs and Benefits
- 3 The Professionalization of Compliance
- 4 From Responsive Regulation to Ecological Compliance: Meta-regulation and the Existential Challenge of Corporate Compliance
- 5 Behavioral Ethics as Compliance
- 6 Constructing the Content and Meaning of Law and Compliance
- 7 Compliance as Operations Management
- 8 Compliance and Contestation
- 9 Compliance as Management
- 10 Compliance as Liability Risk Management
- 11 Criminalized Compliance
- 12 Supply Chain Compliance
- 13 Regulatory Compliance in a Global Perspective: Developing Countries, Emerging Markets and the Role of International Development Institutions
- Part II Deterrence and Incapacitation
- Part III Incentives
- Part IV Legitimacy and Social Norms
- Part V Capacity and Opportunity
- Part VI Compliance and Cognition
- Part VII Management and Organizational Processes
- Part VIII Measuring and Evaluating Compliance
- Part IX Analysis of Particular Fields
- References
Summary
Abstract: In this chapter we review the body of operations management (OM) literature that studies compliance issues. Researchers in OM focus on how operational-level decisions (such as process improvement, capacity, quality, and risk mitigation) impact performance outcomes in business and society. In recent years there has been growing interest among OM scholars in compliance issues, mostly in the context of environmental regulation and corporate social responsibility (CSR). The focus on operations casts new light and brings novel insights to compliance issues, and in some cases provides guidance for implementable solutions.
- Type
- Chapter
- Information
- The Cambridge Handbook of Compliance , pp. 81 - 92Publisher: Cambridge University PressPrint publication year: 2021
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