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7 - Compliance as Operations Management

from Part I - Compliance Concepts and Approaches

Published online by Cambridge University Press:  07 May 2021

By
Saed Alizamir ,
Sang-Hyun Kim  and
Suresh Muthulingam
Edited by
Benjamin van Rooij  and
D. Daniel Sokol
Benjamin van Rooij
Affiliation:
School of Law, University of Amsterdam
D. Daniel Sokol
Affiliation:
University of Florida
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Summary

Abstract: In this chapter we review the body of operations management (OM) literature that studies compliance issues. Researchers in OM focus on how operational-level decisions (such as process improvement, capacity, quality, and risk mitigation) impact performance outcomes in business and society. In recent years there has been growing interest among OM scholars in compliance issues, mostly in the context of environmental regulation and corporate social responsibility (CSR). The focus on operations casts new light and brings novel insights to compliance issues, and in some cases provides guidance for implementable solutions.

Type
Chapter
Information
The Cambridge Handbook of Compliance , pp. 81 - 92
Publisher: Cambridge University Press
Print publication year: 2021

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