Book contents
- The Cambridge Handbook of Compliance
- The Cambridge Handbook of Compliance
- Copyright page
- Contents
- Figures
- Tables
- Contributors
- 1 Introduction: Compliance as the Interaction between Rules and Behavior
- Part I Compliance Concepts and Approaches
- Part II Deterrence and Incapacitation
- Part III Incentives
- Part IV Legitimacy and Social Norms
- 27 Procedural Justice and Legal Compliance
- 28 Social Norms and Persuasion
- 29 Social Contagion and Goal Framing: The Sustainability of Rule Compliance
- 30 Shaming and Compliance
- 31 Neutralization
- Part V Capacity and Opportunity
- Part VI Compliance and Cognition
- Part VII Management and Organizational Processes
- Part VIII Measuring and Evaluating Compliance
- Part IX Analysis of Particular Fields
- References
27 - Procedural Justice and Legal Compliance
from Part IV - Legitimacy and Social Norms
Published online by Cambridge University Press: 07 May 2021
Book contents
- The Cambridge Handbook of Compliance
- The Cambridge Handbook of Compliance
- Copyright page
- Contents
- Figures
- Tables
- Contributors
- 1 Introduction: Compliance as the Interaction between Rules and Behavior
- Part I Compliance Concepts and Approaches
- Part II Deterrence and Incapacitation
- Part III Incentives
- Part IV Legitimacy and Social Norms
- 27 Procedural Justice and Legal Compliance
- 28 Social Norms and Persuasion
- 29 Social Contagion and Goal Framing: The Sustainability of Rule Compliance
- 30 Shaming and Compliance
- 31 Neutralization
- Part V Capacity and Opportunity
- Part VI Compliance and Cognition
- Part VII Management and Organizational Processes
- Part VIII Measuring and Evaluating Compliance
- Part IX Analysis of Particular Fields
- References
Summary
Abstract: This chapter reviews the evidence on whether procedurally just treatment of citizens by agents of the criminal justice system (CJS), usually the police, has the effect of increasing the citizen’s compliance with the law. There are many operational definitions of procedurally just treatment, but all share the common characteristics of CJS agents treating citizens with respect and affording them the opportunity to explain themselves. In brief, we find that perceptions-based studies consistently show that citizen perceptions of procedurally just treatment are closely tied to perceptions of legitimacy of the police, and that, with only a few exceptions, perceptions of legitimacy are strongly associated with legal compliance. Perceptions, however, cannot be directly manipulated. What can be manipulated are policies designed to improve procedurally just treatment of citizens. What has not yet been established is the necessary requirement for such policies to be effective in improving compliance, namely that policy changes are effective in changing procedurally just treatment of citizens by police and other CJS agents and that such changes are effective in triggering the causal chain underlying the theory of procedural justice: improvements in actual treatment lead to improved perceptions of procedurally just treatment, which in turn leads to improved perceptions of legitimacy, which in turn increases legal compliance. In light of this conclusion, policy implications and suggestions for future research are discussed.
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- Chapter
- Information
- The Cambridge Handbook of Compliance , pp. 385 - 403Publisher: Cambridge University PressPrint publication year: 2021
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