Skip to main content Accessibility help
×
Hostname: page-component-cd9895bd7-q99xh Total loading time: 0 Render date: 2024-12-26T16:11:40.014Z Has data issue: false hasContentIssue false

Part II - Premeeting Activities and Context

Published online by Cambridge University Press:  05 August 2015

Joseph A. Allen
Affiliation:
University of Nebraska, Omaha
Nale Lehmann-Willenbrock
Affiliation:
Vrije Universiteit, Amsterdam
Steven G. Rogelberg
Affiliation:
University of North Carolina, Charlotte
Get access

Summary

Abstract

Low meeting quality is often attributed to poorly planned and poorly led meetings. In recent years, an increasing number of scientific studies have examined the effects of principal meeting design characteristics on employees' perceptions of meeting satisfaction and effectiveness. The aim of this chapter is to provide an overview of the literature and research on premeeting factors and design characteristics that have been identified as important: temporal characteristics related to how meeting time is used (e.g., starting and ending on time, pre-meeting talk), procedural characteristics that direct attendees' attention and efforts toward task-oriented activities (e.g., using a written agenda, setting clear goals), physical characteristics that relate to meeting settings and environments (e.g., appropriate venue quality, provision of refreshments), and characteristics of attendees. Our review shows how meeting leaders have the ability to design meetings more effectively and facilitate them in a manner that results in better outcomes. Based on the results of this review, we also discuss practical implications and directions for future research.

Type
Chapter
Information
Publisher: Cambridge University Press
Print publication year: 2015

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

References

3M Meeting Management Team. (1994). Mastering meetings: Discovering the hidden potential of effective business meetings. New York, NY: McGraw-Hill.Google Scholar
Allen, J. A., Lehmann-Willenbrock, N., & Landowski, N. (2014). Linking pre-meeting communication to meeting effectiveness. Journal of Managerial Psychology, 29(8), 10641081. doi 10.1108/JMP-09-2012-0265CrossRefGoogle Scholar
Allen, J. A., Sands, S. J., Mueller, S. L., Frear, K. A., Mudd, M., & Rogelberg, S. G. (2012). Employees' feelings about more meetings: An overt analysis and recommendations for improving meetings. Management Research Review, 35, 405418. doi: 10.1108/01409171211222331CrossRefGoogle Scholar
Bamberger, P., & Biron, M. (2007). Group norms and excessive absenteeism: The role of peer referent others. Organizational Behavior and Human Decision Processes, 103, 179196. doi: 10.1016/j.obhdp.2007.03.003CrossRefGoogle Scholar
Bang, H., Fuglesang, S. L., Ovesen, M. R., & Eilertsen, D. E. (2010). Effectiveness in top management group meetings: The role of goal clarity, focused communication, and learning behavior. Scandinavian Journal of Psychology, 51, 253261. doi: 10.1111/j.1467–9450.2009.00769.xCrossRefGoogle ScholarPubMed
Bluedorn, A. C., Turban, D. B., & Love, M. S. (1999). The effects of stand-up and sit-down meeting formats on meeting outcomes. Journal of Applied Psychology, 84, 277285. doi: 10.1037/0021–9010.84.2.277CrossRefGoogle Scholar
Boden, D. (1994). The business of talk: Organizations in action. Cambridge, UK: Polity Press.Google Scholar
Bostrom, R. P., Anson, R., & Clawson, V. K. (1993). Group facilitation and group support systems. In Jessup, L. & Valacich, J. (Eds.), Group support systems: New perspectives (pp. 146168). New York, NY: Macmillan.Google Scholar
Broome, B. J., & Keever, D. B. (1989). Next generation group facilitation: Proposed principles. Management Communication Quarterly, 3, 107127. doi: 10.1177/0893318989003001007CrossRefGoogle Scholar
Campion, M. A., Medsker, G. J., & Higgs, A. C. (1993). Relations between work group characteristics and effectiveness: Implications for designing effective work groups. Personnel Psychology, 46, 823850. doi: 10.1111/j.1744–6570.1993.tb01571.xCrossRefGoogle Scholar
Carlozzi, C. L. (1999). Make your meetings count. Journal of Accountancy, 187, 5355.Google Scholar
Choi, J. N., & Kim, M. U. (1999). The organizational application of groupthink and its limitations in organizations. Journal of Applied Psychology, 84, 297306. doi: 10.1037/0021–9010.84.2.297CrossRefGoogle Scholar
Clark, T. (1998). Teaching students to enhance the ecology of small group meetings. Business Communication Quarterly, 61, 4052. doi: 10.1177/108056999806100406CrossRefGoogle Scholar
Cohen, M. A., Rogelberg, S. G., Allen, J. A., & Luong, A. (2011). Meeting design characteristics and attendee perceptions of staff/team meeting quality. Group Dynamics: Theory, Research, and Practice, 15, 90104. doi: 10.1037/a0021549CrossRefGoogle Scholar
Cohen, S. G., & Bailey, D. E. (1997). What makes teams work: Group effectiveness research from the shop floor to the executive suite. Journal of Management, 23, 239290. doi: 10.1177/014920639702300303CrossRefGoogle Scholar
DeSanctis, G., & Poole, M. S. (1994). Capturing the complexity in advanced technology use: Adaptive structuration theory. Organization Science, 5, 121145. doi: 10.1287/orsc.5.2.121CrossRefGoogle Scholar
Di Salvo, V. S., Nikkel, E., & Monroe, C. (1989). Theory and practice: A field investigation and identification of group members' perceptions of problems facing natural work groups. Small Group Behavior, 20, 551567. doi: 10.1177/104649648902000411CrossRefGoogle Scholar
Doyle, M., & Straus, D. (1982). How to make meetings work. New York, NY: Jove.Google Scholar
Durham, C. C., Knight, D., & Locke, E. A. (1997). Effects of leader role, team-set goal difficulty, efficacy, and tactics on team effectiveness. Organizational Behavior and Human Decision Processes, 72, 203231. doi: 10.1006/obhd.1997.2739CrossRefGoogle Scholar
Elsayed-Elkhouly, S. M., Lazarus, H., & Forsythe, V. (1997). Why is a third of your time wasted in meetings? Journal of Management Development, 16, 672676. doi: 10.1108/02621719710190185CrossRefGoogle Scholar
Gladstein, D. L. (1984). Groups in context: A model of task group effectiveness. Administrative Science Quarterly, 29, 499517. doi: 10.2307/2392936CrossRefGoogle Scholar
Hendry, J., & Seidl, D. (2003). The structure and significance of strategic episodes: Social systems theory and the routine practices of strategic change. Journal of Management Studies, 40, 175196. doi: 10.1111/1467–6486.00008CrossRefGoogle Scholar
Jarzabkowski, P., & Seidl, D. (2008). The role of meetings in the social practice of strategy. Organization Studies, 29, 13911426. doi: 10.1177/0170840608096388CrossRefGoogle Scholar
Johnson, D. W., & Johnson, R. T. (1989). Cooperation and competition: Theory and research. Edina, MN: Interaction Book.Google Scholar
Kerr, N. L., MacCoun, R. J., & Kramer, G. P. (1996). Bias in judgment: Comparing individuals and groups.Psychological Review, 103, 687719. doi: 10.1037/0033–295X.1034.687CrossRefGoogle Scholar
Köhler, T., Cramton, C. D., & Hinds, P. J. (2012). The meeting genre across cultures: Insights from three German-American collaborations. Small Group Research, 43, 159185. doi: 10.1177/1046496411429600CrossRefGoogle Scholar
Leach, D. J., Rogelberg, S. G., Warr, P. B., & Burnfield, J. L. (2009). Perceived meeting effectiveness: The role of design characteristics. Journal of Business and Psychology, 24, 6576. doi: 10.1007/s10869–009–9092–6CrossRefGoogle Scholar
Locke, E. A., & Latham, G. P. (1990). A theory of goal setting and task performance. Englewood Cliffs, NJ: Prentice-Hall.Google Scholar
Luong, A., & Rogelberg, S. G. (2005). Meetings and more meetings: The relationship between meeting load and the daily well-being of employees. Group Dynamics: Theory, Research, and Practice, 9, 5867. doi: 10.1037/1089–2699.9.1.58CrossRefGoogle Scholar
Malouff, J., Calic, A., McGrory, C., Murrell, R., & Schutte, N. (2012). Evidence for a needs-based model of organizational-meeting leadership. Current Psychology, 31, 3548. doi: 10.1007/s12144–012–9129–2CrossRefGoogle Scholar
McGrath, J. E. (1964). Social psychology: A brief introduction. New York, NY: Holt, Rinehart, & Winston.Google Scholar
Mirivel, J. C., & Tracy, K. (2005). Premeeting talk: An organizationally crucial form of talk. Research on Language and Social Interaction, 38, 134. doi: 10.1207/s15327973rlsi3801_1CrossRefGoogle Scholar
Myrsiades, L. (2000). Meeting sabotage: Met and conquered. Journal of Management Development, 19, 870884. doi: 10.1108/02621710010379182CrossRefGoogle Scholar
Niederman, F., & Volkema, R. J. (1999). The effects of facilitator characteristics on meeting preparation, set up, and implementation. Small Group Research, 30, 330360. doi: 10.1177/104649649903000304CrossRefGoogle Scholar
Nixon, C. T., & Littlepage, G. E. (1992). Impact of meeting procedures on meeting effectiveness. Journal of Business and Psychology, 6, 361369. doi: 10.1007/BF01126771CrossRefGoogle Scholar
Odermatt, I., Kleinmann, M., König, C. J., & Giger, K. P. (2013). Erfolgreiche Meetingvorbereitung – Worauf kommt es an? [Successful meeting preparation – What matters?]. Report Psychologie, 38, 816.Google Scholar
O'Leary-Kelly, A. M., Martocchio, J. J., & Frink, D. D. (1994). A review of the influence of group goals on group performance. Academy of Management Journal, 37, 12851301. doi: 10.2307/256673CrossRefGoogle Scholar
Rennecker, J. A., Dennis, A. R., & Hansen, S. (2010). “Invisible whispering”: Restructuring meeting processes with instant messaging. In Kilgour, D. M. & Eden, C. (Eds.), Handbook of group decision and negotiation: Advances in group decision and negotiation (Vol. 4, pp. 2545). New York, NY: Springer.CrossRefGoogle Scholar
Rogelberg, S. G., Allen, J. A., Shanock, L., Scott, C., & Shuffler, M. (2010). Employee satisfaction with meetings: A contemporary facet of job satisfaction. Human Resource Management, 49, 149172. doi: 10.1002/hrm.20339CrossRefGoogle Scholar
Rogelberg, S. G., Leach, D. J., Warr, P. B., & Burnfield, J. L. (2006). “Not another meeting!” Are meeting time demands related to employee well-being? Journal of Applied Psychology, 91, 8396. doi: 10.1037/0021–9010.91.1.83CrossRefGoogle ScholarPubMed
Rogelberg, S. G., Scott, C. W., Agypt, B., Williams, J., Kello, J. E., McCausland, T., & Olien, J. L. (2014). Lateness to meetings: Examination of an unexplored temporal phenomenon. European Journal of Work and Organizational Psychology, 23, 323341. doi: 10.1080/1359432X.2012.745988CrossRefGoogle Scholar
Rogelberg, S. G., Shanock, L. R., & Scott, C. W. (2012). Wasted time and money in meetings: Increasing return on investment. Small Group Research, 43, 236245. doi: 10.1177/1046496411429170CrossRefGoogle Scholar
Romano, N. C., & Nunamaker, J. F.. (2001). Meeting analysis: Findings from research and practice. Paper presented at the 34th Annual Hawaii International Conference on System Sciences, Maui.Google Scholar
Schwartzman, H. B. (1989). The meeting: Gatherings in organizations and communities. New York, NY: Plenum.CrossRefGoogle Scholar
Schwarz, R. M. (1994). The skilled facilitator: Practical wisdom for developing effective groups. San Francisco, CA: Jossey-Bass.Google Scholar
Scott, C., & Myers, K. (2010). Toward an integrative theoretical perspective on organizational membership negotiations: Socialization, assimilation, and the duality of structure. Communication Theory, 20, 79105. doi: 10.1111/j.1468–2885.2009.01355.xCrossRefGoogle Scholar
Sonnentag, S., & Volmer, J. (2009). Individual-level predictors of task-related teamwork processes: The role of expertise and self-efficacy in team meetings. Group & Organization Management, 34, 3766. doi: 10.1177/1059601108329377CrossRefGoogle Scholar
Stephens, K. K., & Davis, J. (2009). The social influences on electronic multitasking in organizational meetings. Management Communication Quarterly, 23, 6383. doi: 10.1177/0893318909335417CrossRefGoogle Scholar
Streibel, B. J. (2003). The manager's guide to effective meetings. New York, NY: McGraw-Hill.Google Scholar
Tobia, P. M., & Becker, M. C. (1990). Making the most of meeting time. Training & Development Journal, 44, 3438.Google Scholar
Tracy, K., & Dimock, A. (2004). Meetings: Discursive sites for building and fragmenting community. In Kabfleisch, P. J. (Ed.), Communication yearbook (Vol. 28, pp. 127165). Mahwah, NJ: Erlbaum.Google Scholar
Tropman, J. E. (2003). Making meetings work: Achieving high quality group decisions (2nd ed.). Newbury Park, CA: Sage.CrossRefGoogle Scholar
Volkema, R. J., & Niederman, F. (1995). Organizational meetings: Formats and information requirements. Small Group Research, 26, 324. doi: 10.1177/1046496495261001CrossRefGoogle Scholar
Volkema, R. J., & Niederman, F. (1996). Planning and managing organizational meetings: An empirical analysis of written and oral communications. Journal of Business Communication, 33, 275296. doi: 10.1177/002194369603300304CrossRefGoogle Scholar
Weiss, H. M., & Cropanzano, R. (1996). An affective events approach to job satisfaction. In Staw, B. M. & Cummings, L. L. (Eds.), Research in organizational behavior (Vol. 18, pp. 174). Greenwich, CT: JAI.Google Scholar

References

Aguinis, H., & Kraiger, K. (2009). Benefits of training and development for individuals and teams, organizations, and society. Annual Review of Psychology, 60, 451474.CrossRefGoogle ScholarPubMed
Allen, J. A., & Rogelberg, S. G. (2013). Manager-led group meetings: A context for promoting employee engagement. Group and Organization Management, 38, 543569. doi: 10.1177/1059601113503040CrossRefGoogle Scholar
Allen, J. A., Sands, S. J., Mueller, S. L., Frear, K. A., Mudd, M., & Rogelberg, S. G. (2012). Employees' feelings about more meetings: An overt analysis and recommendations for improving meetings. Management Research Review, 35, 405418. doi:10.1108/01409171211222331CrossRefGoogle Scholar
Arthur, W. Jr., Bennett, W. Jr., Edens, P. S., & Bell, S. T. (2003). Effectiveness of training in organizations: A meta-analysis of design and evaluation features. Journal of Applied Psychology, 88, 234245. doi:10.1037/0021–9010.88.2.234CrossRefGoogle ScholarPubMed
Arthur, W. Jr., Bennett, W. Jr., Stanush, P. L., & McNelly, T. L. (1998). Factors that influence skill decay and retention: A quantitative review and analysis. Human Performance, 11, 57101. doi:10.1207/s15327043hup1101_3CrossRefGoogle Scholar
Baldwin, T. T., Ford, J. K., & Blume, D. B. (2009). Transfer of training 1988–2008: An updated review and agenda for future research. International Review of Industrial and Organizational Psychology, 24, 4170. doi:10.1002/9780470745267.ch2CrossRefGoogle Scholar
Bandura, A., & Cervone, D. (1983). Self-evaluative and self-efficacy mechanisms governing the motivational effects of goal systems. Journal of Personality and Social Psychology, 45, 10171028. doi:10.1037/0022–3514.45.5.1017CrossRefGoogle Scholar
Bang, H., Fuglesang, S. L., Ovesen, M. R., & Eilertsen, D. E. (2010). Effectiveness in top management group meetings: The role of goal clarity, focused communication, and learning behavior. Scandinavian Journal of Psychology, 51, 253261. doi:10.1111/j.1467–9450.2009.00769.xCrossRefGoogle ScholarPubMed
Baran, B. E., Shanock, L. R., Rogelberg, S. G., & Scott, C. W. (2012). Leading group meetings: Supervisors' actions, employee behaviors, and upward perceptions. Small Group Research, 43, 330355. doi:10.1177/1046496411418252CrossRefGoogle Scholar
Beck, S. J., & Keyton, J. (2009). Perceiving strategic meeting interaction. Small Group Research, 40, 223246. doi:10.1177/1046496408330084CrossRefGoogle Scholar
Bluedorn, A. C., Turban, D. B., & Love, M. S. (1999). The effects of stand-up and sit-down meeting formats on meeting outcomes. Journal of Applied Psychology, 84, 277285. doi:10.1037/0021–9010.84.2.277CrossRefGoogle Scholar
Blume, B. D., Ford, J. K., Baldwin, T. T., & Huang, J. L. (2009). Transfer of training: A meta-analytic review. Journal of Management, 36, 10651105. doi:10.1177/0149206309352880CrossRefGoogle Scholar
Burke, L. A., & Baldwin, T. T. (1999). Workforce training transfer: A study of the effect of relapse prevention training and transfer climate. Human Resource Management, 227–241. doi:10.1002/(SICI)1099–050X(199923)38:3<227::AID-HRM5>3.0.CO;2-MCrossRef3.0.CO;2-M>Google Scholar
Campion, M. A., Medsker, G. J., & Higgs, A. C. (1993). Relations between work group characteristics and effectiveness: Implications for designing effective work groups. Personnel Psychology, 46, 823847. doi:10.1111/j.1744–6570.1993.tb01571.xCrossRefGoogle Scholar
Cannon, M. D., & Witherspoon, R. (2005). Actionable feedback: Unlocking the power of learning and performance improvement. Academy of Management Executive, 19, 120134. doi:10.5465/AME.2005.16965107Google Scholar
Cannon-Bowers, J. A., & Salas, E. (1998). Team performance and training in complex environments: Recent findings from applied research. Current Directions in Psychological Science, 7, 8387. doi:10.1111/1467–8721.ep10773005CrossRefGoogle Scholar
Cohen, M. A., Rogelberg, S. G., Allen, J. A., & Luong, A. (2011). Meeting design characteristics and attendee perceptions of staff/team meeting quality. Group Dynamics: Theory, Research, and Practice, 15, 90104. doi:10.1037/a0021549CrossRefGoogle Scholar
Collins, A. (2006). Cognitive apprenticeship. In Sawyer, R. K. (Ed.), The Cambridge handbook of learning sciences (pp. 4760). Cambridge, UK: Cambridge University Press.Google Scholar
Cortina, L. M., Magley, V. J., Williams, J. H., & Langhout, R. D. (2001). Incivility in the workplace: Incidence and impact. Journal of Occupational Health Psychology, 6, 6480. doi:10.1037//1076–8998.6.1.64CrossRefGoogle ScholarPubMed
Di Salvo, V., Nikkel, E., & Craig, M. (1989). Theory and practice: A field investigation and identification of group members' perception of problems facing natural work groups. Small Group Research, 20, 551567. doi:10.1177/104649648902000411Google Scholar
Drollinger, T., Comer, L. B., & Warrington, P. B. (2006). Development and validation of the active empathetic listening scale. Psychology & Marketing, 23, 161180. doi:10.1002/mar.20105CrossRefGoogle Scholar
Gearhart, C. C., & Bodie, G. D. (2011). Active-empathic listening as a general social skill: Evidence from bivariate and canonical correlations. Communication Reports, 24, 8698. doi:10.1080/08934215.2011.610731CrossRefGoogle Scholar
Goldstein, I. L. (1980). Training in work organizations. Annual Review of Psychology, 31, 229272. doi:10.1146/annurev.ps.31.020180.001305CrossRefGoogle Scholar
Grossman, R., & Salas, E. (2011). The transfer of training: What really matters. International Journal of Training and Development, 15, 103120. doi:10.1111/j.1468–2419.2011.00373.xCrossRefGoogle Scholar
Harvey, G., Loftus-Hills, A., Rycroft-Malone, J., Titchen, A., Kitson, A., McCormack, B., & Seers, K. (2002). Getting evidence into practice: The role and function of facilitation. Journal of Advanced Nursing, 37, 577588. doi:10.1046/j.1365–2648.2002.02126.xCrossRefGoogle ScholarPubMed
Hersey, P., & Blanchard, H. K. (1988). Management and organizational behavior. Englewood Cliffs, NJ: Prentice-Hall.Google Scholar
Hewson, M. G., & Little, M. L. (1998). Giving feedback in medical education. Journal of General Internal Medicine, 13, 111116. doi:10.1046/j.1525–1497.1998.00027.xCrossRefGoogle ScholarPubMed
Hicks, W. D., & Klimoski, R. J. (1987). Entry into training programs and its effects on training outcomes: A field experiment. Academy of Management Journal, 30, 542552. doi:10.2307/256013CrossRefGoogle Scholar
Holton, E. F., Bates, R. A., & Naquin, S. S. (2000). Large-scale performance-driven training needs assessment: A case study. Public Personnel Management, 29, 249268. doi:10.1177/009102600002900207CrossRefGoogle Scholar
Judge, T. A., Piccolo, R. F., & Ilies, R. (2004). The forgotten ones? The validity of consideration and initiating structure in leadership research. Journal of Applied Psychology, 89, 3651. doi:10.1037/0021–9010.89.1.36CrossRefGoogle ScholarPubMed
Kauffeld, S. (2006). Self-directed work groups and team competence. Journal of Occupational and Organizational Psychology, 79, 121. doi:10.1348/096317905×53237CrossRefGoogle Scholar
Kauffeld, S., & Lehmann-Willenbrock, N. (2012). Meetings matter: Effects of team meetings on team and organizational success. Small Group Research, 43, 130158. doi:10.1177/1046496411429599CrossRefGoogle Scholar
Kauffeld, S., & Meyers, R. A. (2009). Complaint and solution-oriented circles: Interaction patterns in work group discussions. European Journal of Work and Organizational Psychology, 18, 267294. doi:10.1080/13594320701693209CrossRefGoogle Scholar
Keith, N., & Frese, M. (2008). Effectiveness of error management training: A meta-analysis. Journal of Applied Psychology, 90, 5969. doi:10.1037/0021–9010.93.1.59CrossRefGoogle Scholar
Kubany, E. S., Richard, D. C., Bauer, G. B., & Muraoka, M. Y. (1992). Impact of assertive and accusatory communication of distress and anger: A verbal component analysis. Aggressive Behavior, 18, 337347. doi:10.1002/1098–2337(1992)18:5<337::AID-AB2480180503>3.0.CO;2-K3.0.CO;2-K>CrossRefGoogle Scholar
Kubota, S., Mishima, N., & Nagata, S. (2004). A study of the effects of active listening on listening attitudes of middle managers. Journal of Occupational Health, 46, 6067. doi:org/10.1539/joh.46.60CrossRefGoogle ScholarPubMed
Leach, D. J., Rogelberg, S. G., Warr, P. B., & Burnfield, J. L. (2009). Perceived meeting effectiveness: The role of design characteristics. Journal of Business and Psychology, 24, 6576. doi:10.1007/s10869–009–9092–6CrossRefGoogle Scholar
Little, S. G., & Akin-Little, A. (2008). Classroom management. In O'Donohue, W., Fisher, J., & Hayes, S. (Eds.), Cognitive behavior therapy: Applying empirically supported techniques in your practice (2nd ed., pp. 7582). Hoboken, NJ: Wiley.Google Scholar
Locke, E. A., & Latham, G. P. (2002). Building a practically useful theory of goal setting and task motivation: A 35-year odyssey. American Psychologist, 57, 705717. doi:10.1037//0003–066X.57.9.705CrossRefGoogle ScholarPubMed
Malouff, J. M., Calic, A., McGrory, C. M., Murrell, R. L., & Schutte, N. S. (2012). Evidence for a needs-based model of organizational-meeting leadership. Current Psychology, 31, 3548. doi:10.1007/s12144–012–9129–2CrossRefGoogle Scholar
Mayfield, J., & Mayfield, M. (2010). Leader-level influence on motivating language: A two-level model investigation on worker performance and job satisfaction. Competitiveness Review, 20, 407422. doi:10.1108/10595421011080788CrossRefGoogle Scholar
Nelson-Gray, R., Haas, J., Romano, B., Herbert, D. J., & Herbert, D. (1989). Effects of open-ended versus close-ended questions on interviewees' problem-related statements. Perceptual and Motor Skills, 69, 903911. doi:10.2466/pms.1989.69.3.903Google Scholar
Niederman, F., & Volkema, J. R. (1999). The effects of facilitator characteristics on meeting preparation, set up, and implementation. Small Group Research, 50, 330360. doi:10.1177/104649649903000304CrossRefGoogle Scholar
Nixon, C. T., & Littlepage, G. E. (1992). Impact of meeting procedures on meeting effectiveness. Journal of Business and Psychology, 6, 361369. doi:10.1007/BF01126771CrossRefGoogle Scholar
Odermatt, I., König, C. J., Kleinmann, M., Bachmann, M., Schmitz, P., & Röder, H. (2014). Incivility in meetings: Consequences and antecedents. Unpublished manuscript, UniversitätZürich, Switzerland.Google Scholar
Olsen, J. H. Jr. (1998). The evaluation and enhancement of training transfer. International Journal of Training and Development, 2, 6175. doi:10.1111/1468–2419.00035CrossRefGoogle Scholar
Rau, W., & Heyl, S. (1990). Humanizing the college classroom, collaborative learning and social organization among students. Teaching Sociology, 141155.CrossRefGoogle Scholar
Rogelberg, S. G., Leach, D. J., Warr, P. B., & Burnfield, J. L. (2006). “Not another meeting!” Are meeting time demands related to employee well-being? Journal of Applied Psychology, 91, 8396. doi:10.1037/0021–9010.91.1.83CrossRefGoogle ScholarPubMed
Rogelberg, S., Shanock, L., & Scott, C. (2012). Wasted time and money in meetings: Increasing return on investment. Small Group Research, 43(2), 236245. doi: 10.1177/1046496411429170CrossRefGoogle Scholar
Romano, N. C., & Nunamaker, J. F. Jr. (2001). Meeting analysis: Findings from research and practice. Paper presented at the 34th Hawaii International Conference on System Science, Maui.Google Scholar
Salas, E., Tannenbaum, S. I., Kraiger, K., & Smith-Jentsch, K. A. (2012). The science of training and development in organizations: What matters in practice. Psychological Science in the Public Interest, 13, 74101. doi:10.1177/1529100612436661CrossRefGoogle ScholarPubMed
Scholtes, P. R. (1988). The team handbook: How to use teams to improve quality. Madison, WI: Joiner Associates.Google Scholar
Seibold, D. R. (1979). Making meetings more successful: Plans, formats, and procedures for group problem-solving. Journal of Business Communication, 16, 320. doi:10.1177/002194367901600401CrossRefGoogle Scholar
Shannon, C. E., & Weaver, W. (1949). The mathematical theory of communication. Urbana, IL: University of Illinois Press.Google Scholar
Simonsen, B., Fairbanks, S., Briesch, A., Myers, D., & Sugai, G. (2008). Evidence-based practices in classroom management: Considerations for research to practice. Education & Treatment of Children, 31(3), 351380. doi:10.1353/etc.0.0007CrossRefGoogle Scholar
Taylor, P. J., Russ-Eft, D. F., & Chan, D. W. L. (2005). A meta-analytic review of behavior modeling training. Journal of Applied Psychology, 90, 692709. doi:10.1037/0021–9010.90.4.692CrossRefGoogle ScholarPubMed
Tobia, P. M., & Becker, M. C. (1990). Making the most of meeting time. Training & Development Journal, 44(8), 3438.Google Scholar
Van Tartwijk, J., den Brok, P., Veldman, I., & Wubbels, T. (2009). Teachers' practical knowledge about classroom management in multicultural classrooms. Teaching and Teacher Education, 25, 453460. doi:10.1016/j.tate.2008.09.005CrossRefGoogle Scholar
Vella, J. (1995). Training through dialogue: Promoting effective learning and change with adults. San Francisco, CA: Jossey-Bass.Google Scholar
Volkema, R. J., & Niederman, F. (1995). Organizational meetings: Formats and information requirements. Small Group Research, 26, 324. doi:10.1177/1046496495261001CrossRefGoogle Scholar
Volkema, R. J., & Niederman, F. (1996). Planning and managing organizational meetings: An empirical analysis of written and oral communications. Journal of Business Communication, 33, 275292. doi:10.1177/002194369603300304CrossRefGoogle Scholar
Wannarka, R., & Ruhl, K. (2008). Seating arrangements that promote positive academic and behavioural outcomes: A review of empirical research. Support for Learning, 23, 8993. doi:10.1111/j.1467–9604.2008.00375.xCrossRefGoogle Scholar
Waterman, A. H., Blades, M., & Spencer, C. (2001). Interviewing children and adults: The effect of question format on the tendency to speculate. Applied Cognitive Psychology, 15, 521531. doi:10.1002/acp.741CrossRefGoogle Scholar
Wodak, R., Kwon, W., & Clarke, I. (2011). “Getting people on board”: Discursive leadership for consensus building in team meetings. Discourse & Society, 22, 592644. doi:10.1177/0957926511405410CrossRefGoogle Scholar

References

Ancona, D., & Caldwell, D. F. (1992). Demography and design: Predictors of new product team performance. Organization Science, 3, 321341. doi: 10.1287/orsc.3.3.321CrossRefGoogle Scholar
Bakeman, R., & Gottman, J. M. (1997). Observing interaction: An introduction to sequential analysis (2nd ed.). Cambridge, UK: Cambridge University Press. doi:10.1017/CBO9780511527685CrossRefGoogle Scholar
Bales, R. F. (1950). Interaction process analysis: A method for the study of small groups. Cambridge, MA: Addison-Wesley.Google Scholar
Bales, R. F. (1980). SYMLOG case study kit. New York, NY: Free Press.Google Scholar
Baran, B. E., Shanock, L., Rogelberg, S. G., & Scott, C. W. (2012). Leading group meetings: Supervisors' actions, employee behaviors, and upward perceptions. Small Group Research, 43, 330355. doi:10.1177/1046496411418252CrossRefGoogle Scholar
Bartel, C. A., & Saavedra, R. (2000). The collective construction of work group moods. Administrative Science Quarterly, 45, 197231. doi:0001–8392/00/4502–0197CrossRefGoogle Scholar
Baugh, S., & Graen, G. B. (1997). Effects of team gender and racial composition on perceptions of team performance in cross-functional teams. Group & Organization Management, 22, 366383. doi: 10.1177/1059601197223004CrossRefGoogle Scholar
Beck, S. J., & Keyton, J. (2009). Perceiving strategic meeting interaction. Small Group Research, 40, 223246. doi: 10.1177/1046496408330084CrossRefGoogle Scholar
Bell, S. T. (2007). Deep-level composition variables as predictors of team performance: A meta-analysis. Journal of Applied Psychology, 92, 595615. doi:10.1037/0021–9010.92.3.595CrossRefGoogle ScholarPubMed
Bell, S. T., Villado, A. J., Lukasik, M. A., Belau, L., & Briggs, A. L. (2011). Getting specific about demographic diversity variable and team performance relationships: A meta-analysis. Journal of Management, 37, 709743. doi: 10.1177/0149206310365001CrossRefGoogle Scholar
Blair, I. V., & Banaji, M. R. (1996). Automatic and controlled processes in stereotype priming. Journal of Personality and Social Psychology, 70, 11421163. doi:10.1037/0022–3514.70.6.1142CrossRefGoogle Scholar
Block, C. J., Aumann, K., & Chelin, A. (2012). Assessing stereotypes of black and white managers: A diagnostic ratio approach. Journal of Applied Social Psychology, 42, E128E149. doi:10.1111/j.1559–1816.2012.01014.xCrossRefGoogle Scholar
Bonin, H., Eichhorst, W., Florman, C., Hansen, M. O., Skiöld, L. Stuhler, J., Tatsiramos, K., … Zimmermann, K. F. (2008). Geographic mobility in the European Union: Optimising its economic and social benefits. Bonn, Germany: Institute for the Study of Labor.Google Scholar
Bradley, B. H., Klotz, A. C., Brown, K. G., & Postlethwaite, B. E. (2013). Ready to rumble: How team personality composition and task conflict interact to improve performance. Journal of Applied Psychology, 98, 385200. doi:10.1037/a0029845CrossRefGoogle ScholarPubMed
Brewer, M. B. (1998). A dual process model of impression formation. In Wyer, R. & Srull, T. (Eds.), Advances in social cognition (Vol. 1, pp. 136). Hillsdale, NJ: Erlbaum.Google Scholar
Buss, D. M., & Schmitt, D. P. (1993). Sexual strategies theory: An evolutionary perspective on human mating. Psychological Review, 100, 204232. doi:10.1037//0033–295X.100.2.204CrossRefGoogle ScholarPubMed
Byrne, D. (1971). The attraction paradigm. New York, NY: Academic Press.Google Scholar
Chang, A., & Bordia, P. (2001). A multidimensional approach to the group cohesion–group performance relationship. Small Group Research, 32, 379405. doi: 10.1177/104649640103200401CrossRefGoogle Scholar
Childs, J. Jr. (2005). Managing workforce diversity at IBM: A global HR topic that has arrived. Human Resource Management, 44, 7377. doi:10.1002/hrm.20042CrossRefGoogle Scholar
Chung-Herrera, B. G., & Lankau, M. J. (2005). Are we there yet? An assessment of fit between stereotypes of minority managers and the successful-manager prototype. Journal of Applied Social Psychology, 35, 20292056. doi: 10.1111/j.1559–1816.2005.tb02208.xCrossRefGoogle Scholar
Cogin, J. (2012). Are generational differences in work values fact or fiction? Multi-country evidence and implications. International Journal of Human Resource Management, 23, 22682294. doi:10.1080/09585192.2011.610967CrossRefGoogle Scholar
Cramton, C. (2001). The mutual knowledge problem and its consequences for dispersed collaboration. Organization Science, 12, 346371. doi: 10.1287/orsc.12.3.346.10098CrossRefGoogle Scholar
Crant, J. M. (1995). The proactive personality scale and objective job performance among real estate agents. Journal of Applied Psychology, 80, 532537. doi:10.1037/0021–9010.80.4.532CrossRefGoogle Scholar
Crossley, C. D., Cooper, C. D., & Wernsing, T. S. (2013). Making things happen through challenging goals: Leader proactivity, trust, and business-unit performance. Journal of Applied Psychology, 98, 540549. doi:10.1037/a0031807CrossRefGoogle ScholarPubMed
De Dreu, C. W., & Weingart, L. R. (2003). Task versus relationship conflict, team performance, and team member satisfaction: A meta-analysis. Journal of Applied Psychology, 88, 741749. doi:10.1037/0021–9010.88.4.741CrossRefGoogle Scholar
De Wit, F. C., Jehn, K. A., & Scheepers, D. (2013). Task conflict, information processing, and decision-making: The damaging effect of relationship conflict. Organizational Behavior & Human Decision Processes, 122, 177189. doi:10.1016/j.obhdp.2013.07.002CrossRefGoogle Scholar
Díaz-García, C., González-Moreno, A., & Sáez-Martínez, F. (2013). Gender diversity within R&D teams: Its impact on radicalness of innovation. Innovation: Management, Policy & Practice, 15, 149160. doi:10.5172/impp.2013.15.2.149CrossRefGoogle Scholar
Earley, P., & Mosakowski, E. (2000). Creating hybrid team cultures: An empirical test of transnational team functioning. Academy of Management Journal, 43, 2649. doi:10.2307/1556384CrossRefGoogle Scholar
Edmondson, A. C. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44, 350383. doi:10.2307/2666999CrossRefGoogle Scholar
Ely, R. J. (1994). The effects of organizational demographics and social identity on relationships among professional women. Administrative Science Quarterly, 39, 203238. doi: 10.2307/2393234CrossRefGoogle Scholar
Ericksen, J., & Dyer, L. (2004). Right from the start: Exploring the effects of early team events on subsequent project team development and performance. Administrative Science Quarterly, 49, 438471. doi: 10.2307/4131442CrossRefGoogle Scholar
European Commission (2012). The 2012 Ageing Report. Brussels, Belgium: Author.Google Scholar
Evans, C. R., & Dion, K. L. (2012). Group cohesion and performance: A meta-analysis. Small Group Research, 43, 690701. doi:10.1177/1046496412468074CrossRefGoogle Scholar
Fiske, S. T. (1998). Stereotyping, prejudice, and discrimination. In Gilbert, D. T., Fiske, S. T., & Lindzey, G. (Eds.), Handbook of social psychology (pp. 357411). Boston, MA: McGraw-Hill.Google Scholar
Fiske, S. T., & Lee, T. L. (2008). Stereotypes and prejudice create workplace discrimination. In Brief, A. P. (Ed.), Diversity at work (pp. 1352). Cambridge, UK: Cambridge University Press.CrossRefGoogle Scholar
Futoran, G., Kelly, J. R., & McGrath, J. E. (1989). TEMPO: A time-based system for analysis of group interaction process. Basic & Applied Social Psychology, 10, 211232. doi:10.1207/s15324834basp1003_2CrossRefGoogle Scholar
Glass, A. (2007). Understanding generational differences for competitive success. Industrial & Commercial Training, 39, 98103. doi:10.1108/00197850710732424CrossRefGoogle Scholar
Goldberg, C. B. (2005). Relational demography and similarity-attraction in interview assessments and subsequent offer decisions. Group & Organization Management, 30, 597624. doi:10.1177/1059601104267661CrossRefGoogle Scholar
Gorse, C. A., & Emmitt, S. (2007). Communication behaviour during management and design team meetings: A comparison of group interaction. Construction Management & Economics, 25, 11951211. doi:10.1080/01446190701567413CrossRefGoogle Scholar
Gorse, C. A., & Emmitt, S. (2009). Informal interaction in construction progress meetings. Construction Management & Economics, 27, 983993. doi:10.1080/01446190903179710CrossRefGoogle Scholar
Hackman, J. R., & Morris, C. G. (1975). Group tasks, group interaction process, and group performance effectiveness: A review and proposed integration. Advances in Experimental Social Psychology, 8, 4599. doi:10.1016/S0065–2601(08)60248–8CrossRefGoogle Scholar
Hambrick, D. C., Cho, T., & Ming-Jer, C. (1996). The influence of top management team heterogeneity on firms' competitive moves. Administrative Science Quarterly, 41, 659684. doi 10.2307/2393871CrossRefGoogle Scholar
Harrison, D. A., & Klein, K. J. (2007). What's the difference? Diversity constructs as separation, variety, or disparity in organizations. Academy of Management Review, 32, 11991228. doi:10.5465/AMR.2007.26586096CrossRefGoogle Scholar
Harrison, D. A., Price, K. H., & Bell, M. P. (1998). Beyond relational demography: Time and the effects of surface- and deep-level diversity on work group cohesion. Academy of Management Journal, 41, 96107. doi:10.2307/256901CrossRefGoogle Scholar
Hayes, A. F. (2013). Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. New York, NY: Guilford.Google Scholar
Hays-Thomas, K. M. (2004). Why now? The contemporary focus on managing diversity. In Stockdale, M. S. & Crosby, F. J. (Eds.), The psychology and management of workplace diversity (pp. 3152). Oxford, UK: Blackwell.CrossRefGoogle Scholar
Hentschel, T., Shemla, M., Wegge, J., & Kearney, E. (2013). Perceived diversity and team functioning: The role of diversity beliefs and affect. Small Group Research, 44, 3361. doi:10.1177/1046496412470725CrossRefGoogle Scholar
Herring, C. (2009). Does diversity pay? Race, gender, and the business case for diversity. American Sociological Review, 74, 208224. doi: 10.1177/000312240907400203CrossRefGoogle Scholar
Hofstede, G. (1991). Cultures and organizations: Software of the mind. New York, NY: McGraw-Hill.Google Scholar
Homan, A. C., & Greer, L. L. (2013). Considering diversity: The positive effects of considerate leadership in diverse teams. Group Processes & Intergroup Relations, 16, 105125. doi:10.1177/1368430212437798CrossRefGoogle Scholar
Hoogendoorn, S., Oosterbeek, H., & Van Praag, M. (2013). The impact of gender diversity on the performance of business teams: Evidence from a field experiment. Management Science, 59, 15141528. doi:10.1287/mnsc.1120.1674CrossRefGoogle Scholar
Horwitz, S. K., & Horwitz, I. B. (2007). The effects of team diversity on team outcomes: A meta-analytic review of team demography. Journal of Management, 33, 9671015. doi:10.1177/0149206307308587CrossRefGoogle Scholar
Hsin Hsin, C., Shuang-Shii, C., & Shu Han, C. (2011). Determinants of cultural adaptation, communication quality, and trust in virtual teams' performance. Total Quality Management & Business Excellence, 22, 305329. doi:10.1080/14783363.2010.532319Google Scholar
Jackson, S. E., & Joshi, A. (2011). Work team diversity. In Zedeck, S. (Ed.), APA handbook of industrial and organizational psychology: Building and developing the organization (pp. 651686). Washington, DC: American Psychological Association.Google Scholar
Jackson, S. E., May, K. E., & Whitney, K. (1995). Under the dynamics of diversity in decision-making teams. In Guzzo, R. A. & Salas, E. (Eds.), Team effectiveness and decision making in organizations (pp. 204261). San Francisco, CA: Jossey-Bass.Google Scholar
Janssen, O., Van De Vliert, E., & Veenstra, C. (1999). How task and person conflict shape the role of positive interdependence in management teams. Journal of Management, 25, 117141. doi: 10.1016/S0149–2063(99)80006–3CrossRefGoogle Scholar
Jehn, K. A., Northcraft, G. B., & Neale, M. A. (1999). Why differences make a difference: A field study of diversity, conflict, and performance in workgroups. Administrative Science Quarterly, 44, 741763. doi: 10.2307/2667054CrossRefGoogle Scholar
Jetten, J., Spears, R., & Manstead, A. R. (1998). Defining dimensions of distinctiveness: Group variability makes a difference to differentiation. Journal of Personality & Social Psychology, 74, 14811493. doi: 10.1037//0022–3514.74.6.1481CrossRefGoogle Scholar
Joshi, A., & Roh, H. (2009). The role of context in work team diversity research: A meta-analytic review. Academy of Management Journal, 52, 599627. doi:10.5465/AMJ.2009.41331491CrossRefGoogle Scholar
Kauffeld, S. (2006). Self-directed work groups and team competence. Journal of Occupational and Organizational Psychology, 79, 121. doi:10.1348/096317905×53237CrossRefGoogle Scholar
Kauffeld, S., & Lehmann-Willenbrock, N. (2012). Meetings matter: Effects of team meetings on team and organizational success. Small Group Research, 43, 130158. doi: 10.1177/1046496411429599CrossRefGoogle Scholar
Kauffeld, S., & Meyers, R. (2009). Complaint and solution-oriented circles: Interaction patterns in work group discussions. European Journal of Work and Organizational Psychology, 18, 267294. doi:10.1080/13594320701693209CrossRefGoogle Scholar
Kearney, E. (2008). Age differences between leader and followers as a moderator of the relationship between transformational leadership and team performance. Journal of Occupational & Organizational Psychology, 81, 803811. doi: 10.1348/096317907×256717CrossRefGoogle Scholar
Kearney, E., & Gebert, D. (2009). Managing diversity and enhancing team outcomes: The promise of transformational leadership. Journal of Applied Psychology, 94, 7789. doi: 10.1037/a0013077CrossRefGoogle ScholarPubMed
Kearney, E., Gebert, D. & Voelpel, S. (2009). When and how diversity benefits teams: The importance of team members' need for cognition. Academy of Management Journal, 52, 581598. doi:10.5465/AMJ.2009.41331431CrossRefGoogle Scholar
Kearney, E. & Voelpel, S. (2012). Diversity research – What do we currently know about how to manage diverse organizational units? Zeitschrift für Betriebswirtschaft, 82, 318. doi: 10.1007/s11573–011–0540–1CrossRefGoogle Scholar
King, E. B., Dawson, J. F., Kravitz, D. A., & Gulick, L. V. (2012). A multilevel study of the relationships between diversity training, ethnic discrimination and satisfaction in organizations. Journal of Organizational Behavior, 33, 520. doi:10.1002/job.728CrossRefGoogle Scholar
Kochan, T., Bezrukova, K., Ely, R., Jackson, S., Joshi, A., Jehn, K., Leonard, J.,…. Thomas, D. (2003). The effects of diversity on business performance: Report of the Diversity Research Network. Human Resource Management, 42, 321. doi: 10.1002/hrm.10061CrossRefGoogle Scholar
Kozlowski, S. W. J., & Ilgen, D. R. (2006). Enhancing the effectiveness of work groups and teams. Psychological Science in the Public Interest, 7, 77124. doi:10.1111/j.1529–1006.2006.00030.xCrossRefGoogle ScholarPubMed
Kunze, F., Boehm, S. A., & Bruch, H. (2011). Age diversity, age discrimination climate and performance consequences: A cross organizational study. Journal of Organizational Behavior, 32, 264290. doi:10.1002/job.698CrossRefGoogle Scholar
Kunze, F., Boehm, S. A., & Bruch, H. (2013). Organizational performance consequences of age diversity: Inspecting the role of diversity-friendly HR policies and top managers' negative age stereotypes. Journal of Management Studies, 50, 413442. doi:10.1111/joms.12016CrossRefGoogle Scholar
Kusterer, H., Lindholm, T., & Montgomery, H. (2013). Gender typing in stereotypes and evaluations of actual managers. Journal of Managerial Psychology, 28, 561579. doi:10.1108/JMP-01–2013–0012CrossRefGoogle Scholar
Laran, J., & Janiszewski, C. (2011). Work or fun? How task construal and completion influence regulatory behavior. Journal of Consumer Research, 37, 967983. doi:10.1086/656576CrossRefGoogle Scholar
Leach, D., Rogelberg, S., Warr, P., & Burnfield, J. (2009). Perceived meeting effectiveness: The role of design characteristics. Journal of Business & Psychology, 24, 6576. doi: 10.1007/s10869–009–9092–6CrossRefGoogle Scholar
Lehmann-Willenbrock, N., Allen, J. A., & Kauffeld, S. (2013). A sequential analysis of procedural meeting communication: How teams facilitate their meetings. Journal of Applied Communication Research, 41, 365388. doi: 10.1080/00909882.2013.844847CrossRefGoogle Scholar
Lehmann-Willenbrock, N., Allen, J. A., & Meinecke, A. L. (2014). Observing culture: Differences in U.S.-American and German team meeting behaviors. Group Processes & Intergroup Relations, 17, 252271. doi:10.1177/1368430213497066CrossRefGoogle Scholar
Lehmann-Willenbrock, N., & Kauffeld, S. (2010). The downside of communication: Complaining circles in group discussions. In Schuman, S. (Ed.), The handbook for working with difficult groups: How they are difficult, why they are difficult, what you can do (pp. 3354). San Francisco, CA: Jossey-Bass/Wiley.Google Scholar
Lehmann-Willenbrock, N., Meyers, R. A., Kauffeld, S., Neininger, A., & Henschel, A. (2011). Verbal interaction sequences and group mood: Exploring the role of planning communication. Small Group Research, 42, 639668. doi:10.1177/1046496411398397CrossRefGoogle Scholar
Leibold, M., & Voelpel, S. (2006). Managing the aging workforce: Challenges and solutions. New York, NY: Wiley.Google Scholar
Lenton, A. P., Bruder, M., & Sedikides, C. (2009). A meta-analysis on the malleability of automatic gender stereotypes. Psychology of Women Quarterly, 33, 183196. doi:10.1111/j.1471–6402.2009.01488.xCrossRefGoogle Scholar
Leonard, J. S., Levine, D. I., & Joshi, A. (2004). Do birds of a feather shop together? The effects on performance of employees' similarity with one another and with customers. Journal of Organizational Behavior, 25, 731754. doi:10.1002/job.267CrossRefGoogle Scholar
Li-Ping Tang, T., Tollison, P., & Whiteside, H. D. (1987). The effect of quality circle initiation on motivation to attend quality circle meetings and on task performance. Personnel Psychology, 40, 799814. doi: 10.1111/j.1744–6570.1987.tb00625.xCrossRefGoogle Scholar
Lueptow, L. B., Garovich, L. & Lueptow, M. B. (1995). The persistence of gender stereotypes in the face of changing sex roles: Evidence contrary to the sociocultural model. Ethnology and Sociobiology, 16, 509530. 10.1016/0162–3095(95)00072–0CrossRefGoogle Scholar
Luong, A., & Rogelberg, S. G. (2005). Meetings and more meetings: The relationship between meeting load and the daily well-being of employees. Group Dynamics: Theory, Research, and Practice, 9, 5867. doi:10.1037/1089–2699.9.1.58CrossRefGoogle Scholar
Luthans, F. (1973). The contingency theory of management: A path out of the jungle. Business Horizons, 16, 6772. doi: 10.1016/0007–6813(73)90026–8CrossRefGoogle Scholar
Mannix, E., & Neale, M. A. (2005). What differences make a difference? Psychological Science in the Public Interest, 6, 3155. doi:10.1111/j.1529–1006.2005.00022.xCrossRefGoogle Scholar
Marks, M. A., Mathieu, J. E., & Zaccaro, S. J. (2001). A temporally based framework and taxonomy of team processes. Academy of Management Review, 26, 356376. doi:10.5465/AMR.2001.4845785CrossRefGoogle Scholar
Maynard, M., & Gilson, L. L. (2014). The role of shared mental model development in understanding virtual team effectiveness. Group & Organization Management, 39, 332. doi:10.1177/1059601113475361CrossRefGoogle Scholar
Mesmer-Magnus, J. R., & DeChurch, L. A. (2009). Information sharing and team performance: A meta-analysis. Journal of Applied Psychology, 94, 535546. doi:10.1037/a0013773CrossRefGoogle ScholarPubMed
Messick, D. M., & Mackie, D. M. (1989). Intergroup relations. Annual Review of Psychology, 40, 4581. doi:10.1146/annurev.psych.40.1.45CrossRefGoogle ScholarPubMed
Meyer, B., & Schermuly, C. C. (2012). When beliefs are not enough: Examining the interaction of diversity faultlines, task motivation, and diversity beliefs on team performance. European Journal of Work & Organizational Psychology, 21, 456487. doi:10.1080/1359432X.2011.560383CrossRefGoogle ScholarPubMed
Milliken, F. J., & Martins, L. L. (1996). Searching for common threads: Understanding the multiple effects of diversity in organizational groups. Academy of Management Review, 21, 402433. doi:10.5465/AMR.1996.9605060217CrossRefGoogle Scholar
Moorhead, G., & Montanan, J. R. (1986). An empirical investigation of the groupthink phenomenon. Human Relations, 39, 399410. doi: 10.1177/001872678603900502CrossRefGoogle Scholar
Nakui, T., Paulus, P. B., & Van der Zee, K. I. (2011). The role of attitudes in reactions toward diversity in workgroups. Journal of Applied Social Psychology, 41, 23272351. doi:10.1111/j.1559–1816.2011.00818.xCrossRefGoogle Scholar
Nam, C. S., Lyons, J. B., Hwang, H., & Kim, S. (2009). The process of team communication in multi-cultural contexts: An empirical study using Bales' interaction process analysis (IPA). International Journal of Industrial Ergonomics, 39, 771782. doi:10.1016/j.ergon.2009.03.004CrossRefGoogle Scholar
Oosterhof, A., Van der Vegt, G. S., Van de Vliert, E., & Sanders, K. (2009). Valuing skill differences: Perceived skill complementarity and dyadic helping behavior in teams. Group & Organization Management, 34, 536562. doi: 10.1177/1059601108331239CrossRefGoogle Scholar
Park, A. (2008). Making diversity a business advantage. Harvard Management Update, 13, 35.Google Scholar
Parker, S. K., Bindl, U. K., & Strauss, K. (2010). Making things happen: A model of proactive motivation. Journal of Management, 36, 827856. doi:10.1177/0149206310363732CrossRefGoogle Scholar
Pelled, L. (1996). Demographic diversity, conflict, and work group outcomes: An intervening process theory. Organization Science, 7, 615631. doi: 10.1287/orsc.7.6.615CrossRefGoogle Scholar
Pelled, L. H., Eisenhardt, K. M., & Xin, K. R. (1999). Exploring the black box: An analysis of work group diversity, conflict, and performance. Administrative Science Quarterly, 44, 128. doi: 10.2307/2667029CrossRefGoogle Scholar
Pettigrew, T. (1982). Prejudice. Cambridge, MA: Belknap.Google Scholar
Polzer, J. T., Milton, L. P., & Swann Jr., W. B. (2002). Capitalizing on diversity: Interpersonal congruence in small work groups. Administrative Science Quarterly, 47, 296324. doi: 10.2307/3094807CrossRefGoogle Scholar
Posthuma, R. A., & Campion, M. A. (2009). Age stereotypes in the workplace: Common stereotypes, moderators, and future research directions. Journal of Management, 35, 158188. doi: 10.1177/0149206308318617CrossRefGoogle Scholar
Powell, G. N., Butterfield, D., & Parent, J. D. (2002). Gender and managerial stereotypes: Have the times changed? Journal of Management, 28, 177193. doi:10.1177/014920630202800203CrossRefGoogle Scholar
Richard, O. C. (2000). Racial diversity, business strategy, and firm performance: A resource-based view. Academy of Management Journal, 43, 164177. doi:10.2307/1556374CrossRefGoogle Scholar
Rink, F., & Ellemers, N. (2006). What can you expect? The influence of gender diversity in dyads on work goal expectancies and subsequent work commitment. Group Processes & Intergroup Relations, 9, 577588. doi:10.1177/1368430206067560CrossRefGoogle Scholar
Roberge, M., & Van Dick, R. (2010). Recognizing the benefits of diversity: When and how does diversity increase group performance? Human Resource Management Review, 20, 295308. doi:10.1016/j.hrmr.2009.09.002CrossRefGoogle Scholar
Rogelberg, S. G., Leach, D. J., Warr, P. B., & Burnfield, J. L. (2006). “Not another meeting!” Are meeting time demands related to employee well-being? Journal of Applied Psychology, 91, 8396. doi:10.1037/0021–9010.91.1.83CrossRefGoogle ScholarPubMed
Rogelberg, S. G., Scott, C. S., & Kello, J. (2007). The science and fiction of meetings. MIT Sloan Management Review, 48, 1821.Google Scholar
Rogelberg, S. G., Shanock, L., & Scott, C. W. (2012). Wasted time and money in meetings: Increasing return on investment. Small Group Research, 43, 236245. doi:10.1177/1046496411429170CrossRefGoogle Scholar
Russo, M. (2012). Diversity in goal orientation, team performance, and internal team environment. Equality, Diversity & Inclusion, 31, 124143. doi:10.1108/02610151211202781CrossRefGoogle Scholar
Sackett, G. P. (1979). The lag sequential analysis of contingency and cyclicity in behavioral interaction research. In Osofsky, J. (Ed.), Handbook of infant development (pp. 623649). New York, NY: Wiley.Google Scholar
Saonee, S., Manju, A., Suprateek, S., & Kirkeby, S. (2011). The role of communication and trust in global virtual teams: A social network perspective. Journal of Management Information Systems, 28, 273309. doi: 10.2753/MIS0742–1222280109Google Scholar
Schulte, E.-M., Lehmann-Willenbrock, N. & Kauffeld, S. (2013). Age, forgiveness, and meeting behavior: A multilevel study. Journal of Managerial Psychology, 28, 928949. doi: 10.1108/JMP-06–2013–0193CrossRefGoogle Scholar
Schulz-Hardt, S., Brodbeck, F. C. Mojzisch, A., Kerschreiter, R., & Frey, D. (2006). Group decision-making in hidden profile situations: Dissent as a facilitator for decision quality. Journal of Personality and Social Psychology, 91, 10801093. doi: 10.1037/0022–3514.91.6.1080CrossRefGoogle ScholarPubMed
Schwartzman, H. B. (1989). The meeting: Gatherings in organizations and communities. New York, NY: Plenum.CrossRefGoogle Scholar
Scott, C. W., Shanock, L. R. & Rogelberg, S. G. (2012). Meetings at work: Advancing the theory and practice of meetings. Small Group Research, 43, 127129. doi: 10.1177/1046496411429023CrossRefGoogle Scholar
Shanock, L. R., Allen, J. A., Dunn, A. M., Baran, B. E., Scott, C. W., & Rogelberg, S. G. (2013). Less acting, more doing: How surface acting relates to perceived meeting effectiveness and other employee outcomes. Journal of Occupational & Organizational Psychology, 86, 457476. doi:10.1111/joop.12037CrossRefGoogle Scholar
Shrestha, L. B. & Heisler, E. J. (2011). The changing demographic profile of the United States. Washington, DC: Congressional Research Service.Google Scholar
Sirianni, A. (2004). How to leverage sales meetings for better performance. Retrieved from http://www.anitasirianni.com/_pdfs/How_to_Leverage_Sales_Meetings_for_Better_Performance.pdfGoogle Scholar
Sivasubramaniam, N., Liebowitz, S., & Lackman, C. L. (2012). Determinants of new product development team performance: A meta-analytic review. Journal of Product Innovation Management, 29, 803820. doi:10.1111/j.1540–5885.2012.00940.xCrossRefGoogle Scholar
Stamov-Roßnagel, C., & Hertel, G. (2010). Older workers' motivation: Against the myth of general decline. Management Decision, 48, 894906. doi:10.1108/00251741011053451CrossRefGoogle Scholar
Tajfel, H., & Turner, J. C. (2004). The social identity theory of intergroup behavior. In: Host, J. T. & Sidanius, J. (Eds.), Key readings in social psychology. Political psychology: Key readings(pp. 276293). New York, NY: Psychology Press.CrossRefGoogle Scholar
Tekleab, A. G., & Quigley, N. R. (2014). Team deep-level diversity, relationship conflict, and team members' affective reactions: A cross-level investigation. Journal of Business Research, 67, 394402. doi:10.1016/j.jbusres.2012.12.022CrossRefGoogle Scholar
Trimmer, K. J., Domino, M. A., & Blanton, J. (2002). The impact of personality diversity on conflict in ISD teams. Journal of Computer Information Systems, 42, 714.Google Scholar
Troth, A. C., Jordan, P. J., Lawrence, S. A., & Tse, H. M. (2012). A multilevel model of emotional skills, communication performance, and task performance in teams. Journal of Organizational Behavior, 33, 700722. doi:10.1002/job.785CrossRefGoogle Scholar
Tsui, A. S., Porter, L. W., & Egan, T. D. (2002). When both similarities and dissimilarities matter: Extending the concept of relational demography. Human Relations, 55, 899929. doi: 10.1177/0018726702055008176CrossRefGoogle Scholar
U.S. Bureau of Labor Statistics (2012). Labor force projections to 2020: A more slowly growing workforce. Washington, D C: U.S.Department of Labor.Google Scholar
Van der Vegt, G. S., Van de Vliert, E., & Xu, H. (2005). Location-level links between diversity and innovative climate depend on national power distance. Academy of Management Journal, 48, 11711182. doi:10.5465/AMJ.2005.19573116CrossRefGoogle Scholar
Van Knippenberg, D., De Dreu, C. K. W., & Homan, A. C. (2004). Work group diversity and group performance: An integrated review and research agenda. Journal of Applied Psychology, 89, 10081022. doi:10.1037/0021–9010.89.6.1008CrossRefGoogle Scholar
Van Knippenberg, D., & Schippers, M. C. (2007). Work group diversity. Annual Review of Psychology, 58, 515541. doi:10.1146/annurev.psych.58.110405.085546CrossRefGoogle ScholarPubMed
Watson, W. E., Kumar, K., & Michaelsen, L. K. (1993). Cultural diversity's impact on interaction process and performance: Comparing homogeneous and diverse task groups. Academy of Management Journal, 36, 590602. doi:10.2307/256593CrossRefGoogle Scholar
Webber, S., & Donahue, L. M. (2001). Impact of highly and less job-related diversity on work group cohesion and performance: A meta-analysis. Journal of Management, 27, 141162. doi:10.1016/S0149–2063(00)00093–3CrossRefGoogle Scholar
Wegge, J., Jungmann, F., Liebermann, S., Shemla, M., Ries, B. C., Diestel, S. & Schmidt, K.-H. (2012). What makes age diverse teams effective? Results from a six-year research pro-gram. Work, 41, 51455151.CrossRefGoogle Scholar
Williams, K. Y., & O'Reilly, C. A. (1998). Demography and diversity in organizations: A review of 40 years of research. Research in Organizational Behavior, 20, 77140.Google Scholar

References

Anderson, A. H., McEwan, R., Bal, J., & Carletta, J. (2007). Virtual team meetings: An analysis of communication and context. Computers in Human Behavior, 23(5), 25582580. doi: http://dx.doi.org/10.1016/j.chb.2007.01.001CrossRefGoogle Scholar
Aritz, J., & Walker, R. C. (2010). Cognitive organization and identity maintenance in multicultural teams: A discourse analysis of decision-making meetings. Journal of Business Communication, 47(1), 2041. doi: http://dx.doi.org/10.1177/0021943609340669CrossRefGoogle Scholar
Baran, B. E., Shanock, L. R., Rogelberg, S. G., & Scott, C. W. (2012). Leading group meetings supervisors' actions, employee behaviors, and upward perceptions. Small Group Research, 43(3), 330355. doi: http://dx.doi.org/10.1177/1046496411418252CrossRefGoogle Scholar
Barinaga, E. (2007). Cultural diversity at work: “National culture” as a discourse organizing an international project group. Human Relations, 60(2), 315340. doi: http://dx.doi.org/10.1177/0018726707075883CrossRefGoogle Scholar
Beck, S. J., & Keyton, J. (2009). Perceiving strategic meeting interaction. Small Group Research, 40(2), 223246. doi: http://dx.doi.org/10.1177/1046496408330084CrossRefGoogle Scholar
Beck, S. J., Littlefield, R. S., & Weber, A. J. (2012). Public meeting facilitation: A naïve theory analysis of crisis meeting interaction. Small Group Research, 43(2), 211235. doi: http://dx.doi.org/10.1177/1046496411430531CrossRefGoogle Scholar
Bennett, R. J. (1998). Perceived powerlessness as a cause of employee deviance. In Griffin, R. W., O'Leary-Kelly, A., & Collins, J. M. (Eds.), Dysfunctional behavior in organizations: Violent and deviant behavior. Stamford, CT: JAI.Google Scholar
Bennington, A. J., Shelter, J. C., & Shaw, T. (2003). Negotiating order in interorganizational communication: Discourse analysis of a meeting of three diverse organizations. Journal of Business Communication, 40(2), 118143. doi: http://dx.doi.org/10.1177/002194360304000202CrossRefGoogle Scholar
Bilbow, G. T. (1997). Cross-cultural impression management in the multicultural workplace: The special case of Hong Kong. Journal of Pragmatics, 28(4), 461487. doi: http://dx.doi.org/10.1016/S0378-2166(97)00036-2CrossRefGoogle Scholar
Bosch-Sijtsema, P. M., & Henriksson, L.-H. (2014). Managing projects with distributed and embedded knowledge through interactions. International Journal of Project Management, 32(6), 432444. doi: http://dx.doi.org/10.1016/j.ijproman.2014.02.005CrossRefGoogle Scholar
Brannen, M. Y., & Salk, J. E. (2000). Partnering across borders: Negotiating organizational culture in a German-Japanese joint venture. Human Relations, 53(4), 451487. doi: http://dx.doi.org/10.1177/0018726700534001CrossRefGoogle Scholar
Calamel, L., Defélix, C., Picq, T., & Retour, D. (2012). Inter-organisational projects in French innovation clusters: The construction of collaboration. International Journal of Project Management, 30(1), 4859. doi: http://dx.doi.org/10.1016/j.ijproman.2011.03.001CrossRefGoogle Scholar
Chen, C.-Y. (2011). Managing projects from a client perspective: The concept of the meetings-flow approach. International Journal of Project Management, 29(6), 671686. doi: http://dx.doi.org/10.1016/j.ijproman.2010.07.007CrossRefGoogle Scholar
Clifton, J., & Van de Miroop, D. (2010). “Doing” ethos – A discursive approach to the strategic deployment and negotiation of identities in meetings. Journal of Pragmatics, 42, 24492461. doi: http://dx.doi.org/10.1016/j.pragma.2010.03.008.CrossRefGoogle Scholar
Cook, H. M. (2011). Are honorifics polite? Uses of referent honorifics in a Japanese committee meeting. Journal of Pragmatics, 43(15), 36553672. doi: http://dx.doi.org/10.1016/j.pragma.2011.08.008CrossRefGoogle Scholar
Cooley, E. (1994). Training an interdisciplinary team in communication and decision-making skills. Small Group Research, 25(1), 525. doi: http://dx.doi.org/10.1177/1046496494251002CrossRefGoogle Scholar
Deppermann, A., Schmitt, R., & Mondada, L. (2010). Agenda and emergence: Contingent and planned activities in a meeting. Journal of Pragmatics, 42(6), 17001718. doi: http://dx.doi.org/10.1016/j.pragma.2009.10.006CrossRefGoogle Scholar
Djursaa, M. (1994). North European business cultures: Britain vs. Denmark and Germany. European Management Journal, 12(2), 138146. doi: http://dx.doi.org/10.1016/0263-2373(94)90004-3CrossRefGoogle Scholar
Du-Babcock, B. (2006). An analysis of topic management strategies and turn-taking behavior in the Hong Kong bilingual environment: The impact of culture and language use. Journal of Business Communication, 43(1), 2142. doi: http://dx.doi.org/10.1177/0021943605282373CrossRefGoogle Scholar
Ehrenreich, S. (2010). English as a business lingua franca in a German multinational corporation: Meeting the challenge. Journal of Business Communication, 47(4), 408431. doi: http://dx.doi.org/10.1177/0021943610377303CrossRefGoogle Scholar
Eriksson, M., Lilliesköld, J., Jonsson, N., & Novosel, D. (2002). How to manage complex, multinational R&D projects successfully. Engineering Management Journal, 14(2), 5360.CrossRefGoogle Scholar
Evans, S. (2013). “Just wanna give you guys a bit of an update”: Insider perspectives on business presentations in Hong Kong. English for Specific Purposes, 32(4), 195207. doi: http://dx.doi.org/10.1016/j.esp.2013.05.003CrossRefGoogle Scholar
Fasulo, A., & Zucchermaglio, C. (2002). My selves and I: Identity markers in work meeting talk. Journal of Pragmatics, 34(9), 11191144. doi: http://dx.doi.org/10.1016/S0378-2166(01)00051-0CrossRefGoogle Scholar
Fiske, A. P. (1992). The four elementary forms of sociality: Framework for a unified theory of social relations. Psychological Review, 99(4), 689723. doi: http://dx.doi.org/0033-295X/92.CrossRefGoogle ScholarPubMed
France, E. F., Anderson, A. H., & Gardner, M. (2001). The impact of status and audio conferencing technology on business meetings. International Journal of Human-Computer Studies, 54(6), 857876. doi: http://dx.doi.org/10.1006/ijhc.2001.0464CrossRefGoogle Scholar
Friday, R. A. (1989). Contrasts in discussion behaviors of German and American managers. International Journal of Intercultural Relations, 13(4), 429446. doi: http://dx.doi.org/10.1016/0147-1767(89)90022-9CrossRefGoogle Scholar
Genkova, P. (2009). Beyond cultural specific? Cross-cultural management in the context of globalization: General trends and psychological implications. US-China Education Review, 6(4), 4955.Google Scholar
Gibson, C. B., & Zellmer-Bruhn, M. E. (2002). Applying the concept of teamwork metaphors to the management of team in multicultural contexts. Organizational Dynamics, 31(2), 101116.CrossRefGoogle Scholar
Goh, K. T., Goodman, P. S., & Weingart, L. R. (2013). Team innovation processes. An examination of activity cycles in creative project teams. Small Group Research, 44(2), 159194. doi: http://dx.doi.org/10.1177/1046496413483326.CrossRefGoogle Scholar
Hall, E. T., & Hall, M. R. (1983). Hidden differences, studies in international communication: How to communicate with the Germans. Hamburg, Germany: Stern Magazine/Gruner & Jahr.Google Scholar
Hedderich, N. (1999). When cultures clash: Views from the professions. Die Unterrichtspraxis/Teaching German, 158165. http://dx.doi.org/10.2307/3531756CrossRefGoogle Scholar
Herbig, P. A., & Kramer, H. E. (1991). Cross-cultural negotiations: Success through understanding. Management Decision, 29(8). doi: http://dx.doi.org/10.1108/EUM0000000000083CrossRefGoogle Scholar
Herbig, P., & Martin, D. (1998). Negotiating with Chinese: A cultural perspective. Cross- Cultural Management: An International Journal, 5(3), 4256. doi: http://dx.doi.org/10.1108/13527609810796826CrossRefGoogle Scholar
Hofstede, G. (1991). Culture and organizations: Software of the mind. London, UK: McGraw-Hill.Google Scholar
Huisman, M. (2001). Decision-making in meetings as talk-in-interaction. International Studies of Management and Organization, 31(3), 6990.CrossRefGoogle Scholar
Im, H.-G., Yates, J., & Orlikowski, W. (2005). Temporal coordination through communication: Using genres in a virtual start-up organization. Information Technology & People, 18, 89119. doi: http://dx.doi.org/10.1108/09593840510601496CrossRefGoogle Scholar
Jarzabkowski, P., & Seidl, D. (2008). The role of meetings in the social practice of strategy. Organization Studies, 29(11), 13911426. doi: http://dx.doi.org/10.1177/0170840608096388CrossRefGoogle Scholar
Julsrud, T. E., Hjorthol, R., & Denstadli, J. M. (2012). Business meetings: Do new videoconferencing technologies change communication patterns? Journal of Transport Geography, 24(0), 396403. doi: http://dx.doi.org/10.1016/j.jtrangeo.2012.04.009CrossRefGoogle Scholar
Kangasharju, H. (2002). Alignment in disagreement: Forming oppositional alliances in committee meetings. Journal of Pragmatics, 34(1011), 14471471. doi: http://dx.doi.org/10.1016/S0378-2166(02)00073-5CrossRefGoogle Scholar
Kangasharju, H., & Nikko, T. (2009). Emotions in organizations: Joint laughter in workplace meetings. Journal of Business Communication, 46(1), 100119. doi: http://dx.doi.org/10.1177/0021943608325750CrossRefGoogle Scholar
Kauffeld, S., & Lehmann-Willenbrock, N. (2012). Meetings matter: Effects of team meetings on team and organizational success. Small Group Research, 43(2), 130158. doi: http://dx.doi.org/10.1177/1046496411429599CrossRefGoogle Scholar
Kauffeld, S., & Meyers, R. A. (2009). Complaint and solution-oriented circles: Interaction patterns in work group discussions. European Journal of Work and Organizational Psychology, 18(3), 267294. doi: http://dx.doi.org/10.1080/13594320701693209CrossRefGoogle Scholar
Kemp, L. J., & Williams, P. (2013). In their own time and space: Meeting behaviour in the Gulf Arab workplace. International Journal of Cross-Cultural Management, 13(2), 215235. doi: http://dx.doi.org/10.1177/1470595813485383Google Scholar
Kilduff, M., Funk, J. L., & Mehra, A. (1997). Engineering identity in a Japanese factory. Organization Science, 8(6), 579592. http://dx.doi.org/10.1287/orsc.8.6.579CrossRefGoogle Scholar
Klitmøller, A., & Lauring, J. (2012). When global virtual teams share knowledge: Media richness, cultural difference and language commonality. Journal of World Business, 48(3), 398406. doi: http://dx.doi.org/10.1016/j.jwb.2012.07.023CrossRefGoogle Scholar
Köhler, T. (2009). What role do norms play in global teamwork? The influence of cultural communication and coordination norms on team processes in internationally distributed teams (Doctoral dissertation). George Mason University. Retrieved from http://u2.gmu.edu:8080/dspace/bitstream/1920/4557/1/Koehler_Tine.pdf.Google Scholar
Köhler, T., Cramton, C.D., & Hinds, P.J. (2012). Are there different meeting norms across cultures? Insights from three German/American collaborations. Small Groups Research, 43(2), 159185. doi: http://dx.doi.org/10.1177/1046496411429600.CrossRefGoogle Scholar
Ladegaard, H. J. (2012). Rudeness as a discursive strategy in leadership discourse: Culture, power and gender in a Hong Kong workplace. Journal of Pragmatics, 44(12), 16611679. doi: http://dx.doi.org/10.1016/j.pragma.2012.07.003CrossRefGoogle Scholar
Leach, D. J., Rogelberg, S. G., Warr, P. B., & Burnfield, J. L. (2009). Perceived meeting effectiveness: The role of design characteristics. Journal of Business and Psychology, 24, 6576. doi: http://dx.doi.org/10.1007/s10869-009-9092-6.CrossRefGoogle Scholar
Lee-Kelley, L., & Sankey, T. (2008). Global virtual teams for value creation and project success: A case study. International Journal of Project Management, 26(1), 5162. doi: http://dx.doi.org/10.1016/j.ijproman.2007.08.010CrossRefGoogle Scholar
Lehmann-Willenbrock, N., Allen, J. A., & Meinecke, A. L. (2013). Observing culture: Differences in U.S.-American and German team meeting behaviors. Group Processes Intergroup Relations, 17(2), 252271. doi: http://dx.doi.org/10.1177/1368430213497066.CrossRefGoogle Scholar
Lehmann-Willenbrock, N., Meyers, R. A., Kauffeld, S., Neininger, A., & Henschel, A. (2011). Verbal interaction sequences and group mood: Exploring the role of team planning communication. Small Group Research, 42(6), 639668. doi: http://dx.doi.org/10.1177/1046496411398397CrossRefGoogle Scholar
Lincoln, Y. S., & Guba, E.G. (1985). Naturalistic inquiry. Beverly Hills, CA: Sage.CrossRefGoogle Scholar
MacLeod, L. (2011). Conducting a well-managed meeting. Physician Executive, 37(6), 8085.Google ScholarPubMed
Mäkilouko, M. (2004). Coping with multicultural projects: The leadership styles of Finnish project managers. International Journal of Project Management, 22(5), 387396. doi: http://dx.doi.org/10.1016/j.ijproman.2003.08.004CrossRefGoogle Scholar
Mankins, M. C. (2004). Stop wasting valuable time. Harvard Business Review, 82(9), 5865.Google ScholarPubMed
McFarlin, D. B., Sweeney, P. D., & Cotton, J. L. (1992). Attitudes toward employee participation in decision-making: A comparison of European and American managers in a United States multinational company. Human Resource Management, 31(4), 363383. doi: http://dx.doi.org/10.1002/hrm.3930310406.CrossRefGoogle Scholar
Messmer, M. (2001). Conducting effective meetings. Strategic Finance, 82(12), 810.Google Scholar
Meyer, H.- D. (1993). The cultural gap in long-term international work groups: A German-American case study. European Management Journal, 11(1), 93101. doi: http://dx.doi.org/10.1016/0263-2373(93)90029-HCrossRefGoogle Scholar
Miller, L. (1994). Japanese and American meetings and what goes on before them: A case study of co-worker misunderstanding. Pragmatics, 4(2), 221238.Google Scholar
Millhous, L. M. (1999). The experience of culture in multicultural groups: Case studies of Russian-American collaboration in business. Small Group Research, 30(3), 280308. doi: http://dx.doi.org/10.1177/104649649903000302CrossRefGoogle Scholar
Murata, K. (2014). An empirical cross-cultural study of humour in business meetings in New Zealand and Japan. Journal of Pragmatics, 60(0), 251265. doi: http://dx.doi.org/10.1016/j.pragma.2013.09.002CrossRefGoogle Scholar
Niederman, F., & Volkema, R. J. (1999). The effects of facilitator characteristics on meeting preparation, set up, and implementation. Small Group Research, 30(3), 330360. doi: http://dx.doi.org/10.1177/104649649903000304CrossRefGoogle Scholar
Nielsen, M. F. (2009). Interpretative management in business meetings: Understanding managers' interactional strategies through conversation analysis. Journal of Business Communication, 46(1), 2356. doi: http://dx.doi.org/10.1177/0021943608325752CrossRefGoogle Scholar
Nielsen, M. F. (2013). “Stepping Stones” in opening and closing department meetings. Journal of Business Communication, 50(1), 3467. doi: http://dx.doi.org/10.1177/0021943612465182CrossRefGoogle Scholar
Ochieng, E. G., & Price, A. D. F. (2010). Managing cross-cultural communication in multicultural construction project teams: The case of Kenya and UK. International Journal of Project Management, 28(5), 449460. doi: http://dx.doi.org/10.1016/j.ijproman.2009.08.001CrossRefGoogle Scholar
Oliver, C. (2004). The mighty meeting. Board Leadership, 75, 18. http://dx.doi.org/10.1002/bl.38620047502Google Scholar
Payton, S. (2009). The Pow-Wow factor. Financial Management, 2832.Google Scholar
Rogelberg, S. G. (2006). Meetings at work. In Rogelberg, S. G. (Ed.), Encyclopedia of industrial and organizational psychology (pp. 474475). Thousand Oaks, CA: Sage. doi: http://dx.doi.org/10.4135/9781412952651.n181Google Scholar
Rogelberg, S. G., Allen, J. A., Shanock, L., Scott, C., & Shuffler, M. (2010). Employee satisfaction with meetings: A contemporary facet of job satisfaction. Human Resource Management, 49(2), 149172. doi: http://dx.doi.org/10.1002/hrm.20339CrossRefGoogle Scholar
Rogelberg, S. G., Leach, D. J., Warr, P. B., & Burnfield, J. L. (2006). “Not another meeting!” Are meeting time demands related to employee well-being? Journal of Applied Psychology, 91, 8696. doi: http://dx.doi.org/10.1037/0021-9010.91.1.83CrossRefGoogle ScholarPubMed
Schnurr, S., Marra, M., & Holmes, J. (2007). Being (im)polite in New Zealand workplaces: Māori and Pākehā leaders. Journal of Pragmatics, 39(4), 712729. doi: http://dx.doi.org/10.1016/j.pragma.2006.11.016CrossRefGoogle Scholar
Schulte, E. M., Lehmann-Willenbrock, N., & Kauffeld, S. (2013). Age, forgiveness, and meeting behavior: A multilevel study. Journal of Managerial Psychology, 28(7/8), 928949. doi: http://dx.doi.org/10.1108/JMP-06-2013-0193CrossRefGoogle Scholar
Schwartzman, H. B. (1986). The meeting as a neglected social form in organizational studies. In Staw, Barry M. & Cummings, L. L. (Eds.), Research in organizational behavior (Vol. 8; pp. 233258). Greenwich, CT: JAIGoogle Scholar
Shachaf, P. (2008). Cultural diversity and information and communication technology impacts on global virtual teams: An exploratory study. Information & Management, 45(2), 131142. doi: http://dx.doi.org/10.1016/j.im.2007.12.003CrossRefGoogle Scholar
Shore, B., & Cross, B. J. (2005). Exploring the role of national culture in the management of large-scale international science projects. International Journal of Project Management, 23, 5564. doi: http://dx.doi.org/10.1016/j.ijproman.2004.05.009CrossRefGoogle Scholar
Sonnentag, S. (2001). High performance and meeting participation: An observational study in software design teams. Group Dynamics: Theory, Research, and Practice, 5(1), 3. doi: http://dx.doi.org/10.1037//1089-2699.5.1.3CrossRefGoogle Scholar
Sonnentag, S., & Volmer, J. (2009). Individual-level predictors of task-related teamwork processes: The role of expertise and self-efficacy in team meetings. Group & Organization Management, 34(1), 3766. doi: http://dx.doi.org/10.1177/1059601108329377CrossRefGoogle Scholar
Strauss, A., & Corbin, J. (1994). Grounded theory methodology: An overview. In Norman, D. & Lincoln, Y. S. (Eds.), Handbook of qualitative research (pp. 273285). Thousand Oaks, CA: Sage.Google Scholar
Sutton, R. I., & Hargadon, A. (1996). Brainstorming groups in context: Effectiveness in a product design firm. Administrative Science Quarterly, 685718.CrossRefGoogle Scholar
Swierczek, F. W. (1994). Culture and conflict in joint ventures in Asia. International Journal of Project Management, 12(1), 3947. doi: http://dx.doi.org/10.1016/0263-7863(94)90008-6CrossRefGoogle Scholar
Symanowitz, C. (2013). How we can make meetings more effective. Finweek, 4445.Google Scholar
Szabo, E. (2007). Participative management and culture. A qualitative and integrated study in five European countries. Berlin, Germany: Peter Lang.Google Scholar
Tracy, K., & Dimock, A. (2004). Meetings: Discursive sites for building and fragmenting community. In Kabfleisch, P. J. (Ed.), Communication yearbook (Vol. 28; pp. 127165). Mahwah, NJ: Erlbaum. doi: http://dx.doi.org/10.1207/s15567419cy2801_4Google Scholar
Virkkula-Räisänen, T. (2010). Linguistic repertoires and semiotic resources in interaction: A Finnish manager as a mediator in a multilingual meeting. Journal of Business Communication, 47(4), 505531. doi: http://dx.doi.org/10.1177/0021943610377315CrossRefGoogle Scholar
Vöge, M. (2010). Local identity processes in business meetings displayed through laughter in complaint sequences. Journal of Pragmatics, 42(6), 15561576. doi: http://dx.doi.org/10.1016/j.pragma.2010.01.016CrossRefGoogle Scholar
Volkema, R. J., & Niederman, F. (1995). Organizational meetings formats and information requirements. Small Group Research, 26(1), 324. doi: http://dx.doi.org/10.1177/1046496495261001CrossRefGoogle Scholar
Volkema, R. J., & Niederman, F. (1996). Planning and managing organizational meetings: An empirical analysis of written and oral communications. Journal of Business Communication, 33(3), 275292. doi: http://dx.doi.org/10.1177/002194369603300304CrossRefGoogle Scholar
Vuorela, T. (2005). How does a sales team reach goals in intercultural business negotiations? A case study. English for Specific Purposes, 24(1), 6592. doi: http://dx.doi.org/10.1016/j.esp.2003.09.005CrossRefGoogle Scholar
Weiss, S. E. (1994a), Negotiating with “Romans”: Part 1, Sloan Management Review, Winter, 5161.Google Scholar
Weiss, S. E. (1994b), Negotiating with “Romans”: Part 2, Sloan Management Review, Spring, 8599.Google Scholar
Winkler, J. K., Dibbern, J., & Heinzl, A. (2008). The impact of cultural differences in offshore outsourcing – Case study results from German–Indian application development projects. Information Systems Frontiers, 10(2), 243258. doi: http://dx.doi.org/10.1007/s10796-008-9068-5CrossRefGoogle Scholar
Yates, J., & Orlikowski, W. J. (1992). Genres of organizational communication: A structurational approach to studying communication and media. Academy of Management Review, 17, 299326. doi: http://dx.doi.org/10.2307/258774.CrossRefGoogle Scholar
Yates, J., & Orlikowski, W. J. (2002). Genre systems: Structuring interaction through communicative norms. Journal of Business Communication, 39, 1335. doi: http://dx.doi.org/10.1177/002194360203900102.CrossRefGoogle Scholar
Yates, J., Orlikowski, W. J., & Okamura, K. (1999). Explicit and implicit structuring of genres in electronic communication: Reinforcement and change of social interaction. Organization Science, 10(1), 83103. doi: http://dx.doi.org/10.1287/orsc.10.1.83CrossRefGoogle Scholar
Zhu, Y., McKenna, B., & Sun, Z. (2007). Negotiating with Chinese: Success of initial meetings is the key. Cross-Cultural Management: An International Journal, 14(4), 354364. doi: http://dx.doi.org/10.1108/13527600710830368CrossRefGoogle Scholar

References

Achakul, C., & Yolles, M. (2013). Intrinsic and extrinsic motivation in personality: Assessing knowledge profiling and the work preference inventory in a Thai population.Journal of Organisational Transformation & Social Change, 10, 196217. doi: 10.1179/1477963312Z.0000000005CrossRefGoogle Scholar
Allen, J. A., Landowski, N., & Lehmann-Willenbrock, N. (2014). Linking premeeting communication to meeting effectiveness.Journal of Managerial Psychology, 29(8), 10641081. doi: 10.1080/00909882.2013.844847CrossRefGoogle Scholar
Allen, J. A., & Lehmann-Willenbrock, N. (2013). Was passiert vor dem Meeting? Small Talk steigert die Meetingeffektivität. [What happens before meetings? Small talk promotes meeting effectiveness]. PERSONALquarterly, 65, 2227.Google Scholar
Atkinson, J. M., & Heritage, J. (1984). Transcript notation. In Atkinson, J. M. & Heritage, J. (Eds.), Structures of social action: Studies in conversation analysis. (pp. ix–xvi). Cambridge, UK: Cambridge University Press.Google Scholar
Barsade, S. G. (2002). The ripple effect: Emotional contagion and its influence on group behavior. Administrative Science Quarterly, 47, 644675. doi:10.2307/3094912CrossRefGoogle Scholar
Cain, S. (2012). Quiet: The power of introverts in a world that can't stop talking. New York, NY: Crown.Google Scholar
Chartrand, T. L., & Bargh, J. A. (1999). The chameleon effect: The perception-behavior link and social interaction. Journal of Personality and Social Psychology, 76, 893910.CrossRefGoogle ScholarPubMed
Clifton, J. (2009). Beyond taxonomies of influence. Journal of Business Communication, 46, 5779. doi: 10.1177/0021943608325749CrossRefGoogle Scholar
Cohen, M. A., Rogelberg, S. G., Allen, J. A., & Luong, A. (2011). Meeting design characteristics and attendee perceptions of staff/team meeting quality. Group Dynamics: Theory, Research and Practice, 15, 90104. doi: 10.1037/a0021549CrossRefGoogle Scholar
Coupland, J. (2000). Introduction: Social perspectives on small talk. In Coupland, J. (Ed.), Small talk (pp. 125). Harlow, UK: Pearson.Google Scholar
Costa, P., & McCrae, R. (2008). The revised NEO personality inventory (NEO-PI-R). In Boyle, G., Matthews, G., & Saklofske, D. (Eds.), The SAGE handbook of personality theory and assessment: Volume 2 – Personality measurement and testing (pp. 179199). London: Sage.CrossRefGoogle Scholar
Damasio, A R. (1994). Descartes' error: Emotion, reason and the human brain. London, UK: Vintage.Google Scholar
Denzin, N. K. (1978). The research act: A theoretical introduction to sociological methods. New York: McGraw-Hill.Google Scholar
Dey, I. (1993). Qualitative data analysis: A user-friendly guide for social scientists. New York, NY: Routledge.Google Scholar
Duclos, S. E., Laird, J. D., Schneider, E., Sexter, M., Stern, L., & Van Lighten, O. (1989). Emotion-specific effects of facial expressions and postures on emotional experience. Journal of Personality and Social Psychology, 57, 100108. doi:10.1037/0022–3514.57.1.100CrossRefGoogle Scholar
Ekman, P., Friesen, W., & Scherer, K. (1976). Body movement and voice pitch in deceptive interaction. Semiotica, 16, 2327. doi: 10.1515/semi.1976.16.1.23CrossRefGoogle Scholar
Ellemers, N., Spears, R., & Doojse, B. (1999). Social identity. Oxford, UK: BlackwellGoogle Scholar
Endrass, B., Rehm, M., & Andrè, E. (2011). Planning small talk behavior with cultural influences for multiagent systems. Computer Speech & Language, 25, 158174.CrossRefGoogle Scholar
Eriksen, J., & Dyer, L. (2004). Right from the start: Exploring the effects of early team events on subsequent project team development and performance. Administrative Science Quarterly, 49, 438471.CrossRefGoogle Scholar
Feldman, D. C. (1984). The development and enforcement of group norms. Academy of Management Review, 9, 4753. doi:10.2307/258231CrossRefGoogle Scholar
Ford, C. (2008).Women speaking up: Getting and using turns in meetings. Hampshire, UK: Palgrave Macmillan.CrossRefGoogle Scholar
Forgas, J. P. (1990). Affective influences on individual and group judgments. European Journal of Social Psychology, 20, 441453.CrossRefGoogle Scholar
Forgas, J. P. (1998). Feeling good and getting your way: Mood effects on negotiating strategies and outcomes. Journal of Personality and Social Psychology, 74, 565577. doi:10.1037/0022–3514.74.3.565CrossRefGoogle Scholar
George, J. M., & Brief, A. P. (1992). Feeling good-doing good: A conceptual analysis of the mood at work-organizational spontaneity relationship. Psychological Bulletin, 112, 310329. doi:10.1037/0033–2909.112.2.310CrossRefGoogle Scholar
Gersick, C. J. (1988). Time and transition in work teams: Toward a new model of group development. Academy of Management Journal, 31, 941. doi:10.2307/256496CrossRefGoogle Scholar
Gersick, C. J., & Hackman, R. J. (1990). Habitual routines in task-performing groups. Organizational Behavior and Human Decision Processes, 47, 6597. doi: 10.1016/0749–5978(90)90047-DCrossRefGoogle ScholarPubMed
Graziano, W. G., Habashi, M. M., Sheese, B. E., & Tobin, R. M. (2007). Agreeableness, empathy, and helping: A person × situation perspective. Journal of Personality and Social Psychology, 93, 583599. doi:10.1037/0022–3514.93.4.583CrossRefGoogle ScholarPubMed
Hatfield, E., Cacioppo, J., & Rapson, R. L. (1994). Emotional contagion. New York, NY: Cambridge University Press.Google Scholar
Hoebel, E. (1966). Anthropology: Study of man. (3rd ed.). New York, NY: McGraw-Hill.Google Scholar
Hofstede, G. (2001). Culture's consequences: Comparing values, behaviors, institutions, and organizations across nations (2nd ed.). Thousand Oaks, CA: Sage.Google Scholar
Holmes, J. (2000). Doing collegiality and keeping control at work: Small talk in government departments. In Coupland, J. (Ed.), Small talk (pp. 3261). Harlow, UK: Pearson.Google Scholar
Isen, A. M. (2003). Positive affect, systematic cognitive processing, and behavior: Toward integration of affect, cognition, and motivation. In Dansereau, F. & Yammarino, F. J. (Eds.), Multi-level issues in organizational behavior and strategy (pp. 5562). Oxford, UK: JAI/Elsevier.CrossRefGoogle Scholar
Janis, I. L. (1982). Stress, attitudes, and decisions: Selected papers. New York, NY: Praeger.Google Scholar
Kurland, N., & Pelled, L. (2000). Passing the word: Toward a model of gossip and power in the workplace. Academy of Management Review, 25, 428438. doi:10.2307/259023CrossRefGoogle Scholar
Lewis, R. (2006). When cultures collide: Leading across cultures. London, UK: Brealey.Google Scholar
Lindlof, T., & Taylor, B. (2011). Qualitative communication research methods (3rd ed.). London, UK: Sage.Google Scholar
Liu, T., Ode, S., Moeller, S. K., & Robinson, M. D. (2013). Neuroticism as distancing: Perceptual sources of evidence. Journal of Personality and Social Psychology, 104(5), 907920. doi:10.1037/a0031969CrossRefGoogle ScholarPubMed
MacIntyre, P. D. (1994). Variables underlying willingness to communicate: A causal analysis. Communication Research Reports, 11, 135142.CrossRefGoogle Scholar
Manusov, V., & Patterson, M. L. (Eds.). (2006). The Sage handbook of nonverbal communication. London, UK: Sage.CrossRefGoogle Scholar
Matthews, G., Deary, I. J., & Whiteman, M. C. (2003). Personality traits (2nd ed.). Cambridge, UK: Cambridge University Press.CrossRefGoogle Scholar
McCarthy, M. (2000). Mutually captive audiences: Small talk and the genre of close-contact service encounters. In Coupland, J. (Ed.), Small talk (pp. 84109). Harlow, UK: Pearson.Google Scholar
McCarthy, M. (2003). Talking back: “Small” interactional response tokens. Research on Language and Social Interaction, 36, 3363. doi: 10.0.4.183/S15327973RLSI3601_3CrossRefGoogle Scholar
McCrae, R. (1994). Openness to experience: Expanding the boundaries of Factor V. European Journal of Personality, 8, 251272. doi: 10.1002/per.2410080404CrossRefGoogle Scholar
Miles, M., & Huberman, M. (2014). Qualitative data analysis: An expanded sourcebook (3rd ed.). London, UK: Sage.Google Scholar
Mirivel, J. C., & Tracy, K. (2005). Premeeting talk: An organizationally crucial form of talk. Research on Language and Social Interaction, 38, 134. doi:10.1207/s15327973rlsi3801_1CrossRefGoogle Scholar
Morgeson, F. P., DeRue, D. S., & Karam, E. P. (2010). Leadership in teams: A functional approach to understanding leadership structures and processes. Journal of Management, 36, 539. doi: 10.1177/0149206309347376CrossRefGoogle Scholar
Mullany, L. (2006). “Girls on tour”: Politeness, small talk, and gender in managerial business meetings. Journal of Politeness Research, 2, 5577. doi: 10.1515/PR.2006.004CrossRefGoogle Scholar
Neumann, R., & Strack, F. (2000). Mood contagion: The automatic transfer of mood between persons. Journal of Personality and Social Psychology, 79, 211223. doi:10.1037/0022–3514.79.2.211CrossRefGoogle ScholarPubMed
Nielsen, M. (2013). “Stepping Stones” in opening and closing department meetings. Journal of Business Communication, 50, 3467. doi: 10.1177/0021943612465182CrossRefGoogle Scholar
Olson, B. J., Parayitam, S., & Yongjian, B. (2007). Strategic decision making: The effects of cognitive diversity, conflict, and trust on decision outcomes. Journal of Management, 33, 196222. doi:10.1177/0149206306298657CrossRefGoogle Scholar
Phillips, K. W., Liljenquist, K. A., & Neale, M. A. (2009). Is the pain worth the gain? The advantages and liabilities of agreeing with socially distinct newcomers. Personality and Social Psychology Bulletin, 35, 336350. doi:10.1177/0146167208328062CrossRefGoogle ScholarPubMed
Pullin, P. (2010). Small talk, rapport, and international communicative competence. Journal of Business Communication, 47, 455476. doi: 10.1177/0021943610377307CrossRefGoogle Scholar
Robert, C., & Cheung, Y. (2010). An examination of the relationship between conscientiousness and group performance on a creative task. Journal of Research in Personality, 44, 222231. doi: 10.1016/j.jrp.2010.01.005CrossRefGoogle Scholar
Rogelberg, S. G., Leach, D. J., Warr, P. B., & Burnfield, J. L. (2006). “Not another meeting!” Are meeting time demands related to employee well-being? Journal of Applied Psychology, 91, 8696. doi: 10.1037/0021–9010.91.1.83CrossRefGoogle ScholarPubMed
Scheffknecht, S. (2011). Multinational enterprises – organizational culture vs. national culture. International Journal of Management Cases, 13, 7378.Google Scholar
Schoenewolf, G. (1990). Emotional contagion: Behavioral induction in individuals and groups. Modern Psychoanalysis, 15, 4961.Google Scholar
Seligman, M. E. P., & Schulman, P. (1986). Explanatory style as a predictor of productivity and quitting among life insurance sales agents. Journal of Personality and Social Psychology, 50, 832838. doi:10.1037/0022–3514.50.4.832CrossRefGoogle Scholar
Schwartzman, H. B. (1989). The meeting: Gatherings in organizations and communities. New York, NY: Plenum.CrossRefGoogle Scholar
So Young, K. (2010). Do Asian values exist? Empirical tests of the four dimensions of Asian values. Journal of East Asian Studies, 10, 315344.Google Scholar
Staw, B. M., & Barsade, S. G. (1993). Affect and managerial performance: A test of the sadder-but wiser vs. happier-and-smarter hypotheses. Administrative Science Quarterly, 38, 304331.CrossRefGoogle Scholar
Taylor, J. R. (2006). Coorientation: A conceptual framework. In Cooren, F., Taylor, J. R., & van Every, E. J. (Eds.), Communication as organizing: Empirical and theoretical explorations in the dynamic of text and conversation (pp. 141156). Mahwah, NJ: Erlbaum.Google Scholar
Turska-Kawa, A. (2013). Big Five personality traits model in electoral behaviour studies.Romanian Journal of Political Science, 13, 69105.Google Scholar
Vijayalakshmi, V., & Bhattacharyya, S. (2012). Emotional contagion and its relevance to individual behavior and organizational processes: A position paper. Journal of Business Psychology, 23, 363374. doi:10.1007/s10869–011–9243–4CrossRefGoogle Scholar
Weiss, H. M., & Cropanzano, R. (1996). An affective events approach to job satisfaction. In Staw, B. M. & Cummings, L. L. (Eds.), Research in organizational behavior (Vol. 18, pp. 174). Greenwich, CT: JAI.Google Scholar
Wheelan, S. A., & Williams, T. (2003). Mapping dynamic interaction patterns in work groups. Small Group Research, 34, 443467. doi:10.1177/1046496403254043CrossRefGoogle Scholar
Zellmer-Bruhn, M., Waller, M. J., & Ancona, D. G. (2004). The effect of temporal entrainment on the ability of teams to change their routines. In Blount, S. (Ed.), Research on managing groups and teams (Vol. 6; pp. 135158). Bingley, UK: Emerald Group.Google Scholar
Zijlstra, F., Waller, M., & Phillips, S. (2012). Setting the tone: Early interaction patterns in swift-starting teams as a predictor of effectiveness. European Journal of Work and Organizational Psychology, 21, 749777. doi:10.1080/1359432X.2012.690399CrossRefGoogle Scholar

References

Allen, J. A., & Rogelberg, S. G. (2013). Manager-led group meetings A context for promoting employee engagement. Group & Organization Management, 38, 543569. doi:10.1177/1059601113503040CrossRefGoogle Scholar
Bonsang, E., & Van Soest, A. (2012). Satisfaction with job and income among older individuals across European countries. Social Indicators Research, 105, 227254. doi:10.1007/s11205–011–9879–5CrossRefGoogle Scholar
Bouncken, R. B. (2004). Cultural diversity in entrepreneurial teams: Findings of new ventures in Germany. Creativity and Innovation Management, 13, 240253. doi:10.1111/j.0963–1690.2004.00313.xCrossRefGoogle Scholar
Bouncken, R. B., & Winkler, V. A. (2010). National and cultural diversity in transnational innovation teams. Technology Analysis & Strategic Management, 22, 133151. doi:10.1080/09537320903498470CrossRefGoogle Scholar
Cohen, M. A., Rogelberg, S. G., Allen, J. A., & Luong, A. (2011). Meeting design characteristics and attendee perceptions of staff/team meeting quality. Group Dynamics: Theory, Research, and Practice, 15, 90104. doi:10.1037/a0021549CrossRefGoogle Scholar
Connaughton, S. L., & Shuffler, M. (2007). Multinational and multicultural distributed teams. Small Group Research, 38, 387412. doi:10.1177/1046496407301970CrossRefGoogle Scholar
Cook, P., Ellis, C., Graf, M., Rein, G., & Smith, T. (1987). Project Nick: Meetings augmentation and analysis. ACM Transactions on Information Systems (TOIS), 5, 132146. doi:10.1145/27636.27638CrossRefGoogle Scholar
Dekker, D. M., Rutte, C. G., & Van den Berg, P. T. (2008). Cultural differences in the perception of critical interaction behaviors in global virtual teams. International Journal of Intercultural Relations, 32, 441452. doi:10.1016/j.ijintrel.2008.06.003CrossRefGoogle Scholar
Diener, E. (2000). Subjective well-being: The science of happiness and a proposal for a national index. American Psychologist, 55, 3443. doi:10.1037/0003–066X.55.1.34CrossRefGoogle Scholar
Elsayed-Elkhouly, S. M., Lazarus, H., & Forsythe, V. (1997). Why is a third of your time wasted in meetings? Journal of Management Development, 16, 672676. doi:10.1108/02621719710190185CrossRefGoogle Scholar
Gelfand, M. J., Erez, M., & Aycan, Z. (2007). Cross-cultural organizational behavior. Annual Review of Psychology, 58, 479514. doi:10.1146/annurev.psych.58.110405.085559CrossRefGoogle ScholarPubMed
Gupta, V., Hanges, P. J., & Dorfman, P. (2002). Cultural clusters: Methodology and findings. Journal of World Business, 37, 1115. doi:10.1016/S1090–9516(01)00070–0CrossRefGoogle Scholar
Hall, E. T. (1983). The dance of life: The other dimension of time. New York, NY: Anchor.Google Scholar
Hamamura, T., Meijer, Z., Heine, S. J., Kamaya, K., & Hori, I. (2009). Approach–avoidance motivation and information processing: A cross-cultural analysis. Personality & Social Psychology Bulletin, 35, 454462. doi:10.1177/0146167208329512; 10.1177/0146167208329512CrossRefGoogle ScholarPubMed
Harzing, A. (2006). Response styles in cross-national survey research A 26-country study. International Journal of Cross Cultural Management, 6, 243266. doi:10.1177/1470595806066332CrossRefGoogle Scholar
Hofstede, G. H. (1980). Motivation, leadership, and organization: Do American theories apply abroad? Organizational Dynamics, 9, 4263. doi:10.1016/0090–2616(80)90013–3CrossRefGoogle Scholar
Hofstede, G. H. (2001). Culture's consequences: Comparing values, behaviors, institutions and organizations across nations. Thousand Oaks, CA: Sage.Google Scholar
Holtbrügge, D., Weldon, A., & Rogers, H. (2013). Cultural determinants of email communication styles. International Journal of Cross Cultural Management, 13, 89110. doi:10.1177/1470595812452638CrossRefGoogle Scholar
House, R., Hanges, P., Javidan, M., Dorfman, , & Gupta, , (2004). Culture, leadership, and organizations: The GLOBE studies of 62 societies. Thousand Oaks, CA: Sage.Google Scholar
House, R., Javidan, M., Hanges, P., & Dorfman, P. (2002). Understanding cultures and implicit leadership theories across the globe: An introduction to Project GLOBE. Journal of World Business, 37, 310. doi:10.1016/S1090–9516(01)00069–4CrossRefGoogle Scholar
Kauffeld, S., & Lehmann-Willenbrock, N. (2012). Meetings matter: Effects of team meetings on team and organizational success. Small Group Research, 43, 130158. doi:10.1177/1046496411429599CrossRefGoogle Scholar
Kemp, L. J., & Williams, P. (2013). In their own time and space: Meeting behaviour in the Gulf Arab workplace. International Journal of Cross Cultural Management, 13, 215235. doi:10.1177/1470595813485383CrossRefGoogle Scholar
Kittler, M. G., Rygl, D., & Mackinnon, A. (2011). Special review article: Beyond culture or beyond control? Reviewing the use of Hall's high-/low-context concept. International Journal of Cross Cultural Management, 11, 6382. doi:10.1177/1470595811398797CrossRefGoogle Scholar
Köhler, T., Cramton, C. D., & Hinds, P. J. (2012). The meeting genre across cultures insights from three German–American collaborations. Small Group Research, 43, 159185. doi:10.1177/1046496411429600CrossRefGoogle Scholar
Kozlowski, S. W. J., & Bell, B. S. (2003). Work groups and teams in organizations. In Borman, W. C., Ilgen, D. R., & Klimoski, R. J. (Eds.), Handbook of psychology, Vol. 12: Industrial and organizational psychology (pp. 333375). New York: Wiley-Blackwell.CrossRefGoogle Scholar
Leach, D. J., Rogelberg, S. G., Warr, P. B., & Burnfield, J. L. (2009). Perceived meeting effectiveness: The role of design characteristics. Journal of Business and Psychology, 24, 6576. doi:10.1007/s10869–009–9092–6CrossRefGoogle Scholar
Lehmann-Willenbrock, N., Allen, J. A., & Meinecke, A. L. (2013). Observing culture: Differences in US-American and German team meeting behaviors. Group Processes & Intergroup Relations, 17, 252271. doi:1368430213497066.CrossRefGoogle Scholar
LePine, J. A., Piccolo, R. F., Jackson, C. L., Mathieu, J. E., & Saul, J. R. (2008). A meta-analysis of teamwork processes: Tests of a multidimensional model and relationships with team effectiveness criteria. Personnel Psychology, 61, 273307. doi:10.1111/j.1744–6570.2008.00114.xCrossRefGoogle Scholar
Luong, A., & Rogelberg, S. G. (2005). Meetings and more meetings: The relationship between meeting load and the daily well-being of employees. Group Dynamics: Theory, Research, and Practice, 9, 5867. doi:10.1037/1089–2699.9.1.58CrossRefGoogle Scholar
Peng, K., Nisbett, R. E., & Wong, N. Y. C. (1997). Validity problems comparing values across cultures and possible solutions. Psychological Methods, 2, 329344. doi:10.1037/1082–989X.2.4.329CrossRefGoogle Scholar
Reinecke, K., Nguyen, M. K., Bernstein, A., Näf, M., & Gajos, K. Z. (2013). Doodle around the world: Online scheduling behavior reflects cultural differences in time perception and group decision-making. Proceedings of the 2013 Conference on Computer Supported Cooperative Work, 4554. doi:10.1145/2441776.2441784CrossRefGoogle Scholar
Rogelberg, S. G. (2007). Meetings at work. In Rogelberg, S. G. (Ed.), Handbook of industrial and organizational psychology (pp. 474475). Thousand Oaks, CA: Sage.Google Scholar
Rogelberg, S. G., Allen, J. A., Shanock, L., Scott, C., & Shuffler, M. (2010). Employee satisfaction with meetings: A contemporary facet of job satisfaction. Human Resource Management, 49, 149172. doi:10.1002/hrm.20339CrossRefGoogle Scholar
Rogelberg, S. G., Leach, D. J., Warr, P. B., & Burnfield, J. L. (2006). “Not another meeting!” Are meeting time demands related to employee well-being?. Journal of Applied Psychology, 91, 8389. doi:10.1037/0021–9010.91.1.83CrossRefGoogle ScholarPubMed
Rogelberg, S. G., Scott, C. W., Agypt, B., Williams, J., Kello, J. E., McCausland, T., & Olien, J. L. (2014). Lateness to meetings: Examination of an unexplored temporal phenomenon. European Journal of Work and Organizational Psychology, 23, 323341. doi: 10.1080/1359432X.2012.745988CrossRefGoogle Scholar
Rogelberg, S. G., Shanock, L. R., & Scott, C. W. (2012). Wasted time and money in meetings: Increasing return on investment. Small Group Research, 43, 236245. doi: 10.1177/1046496411429170CrossRefGoogle Scholar
Rogerson-Revell, P. (2008). Participation and performance in international business meetings. English for Specific Purposes, 27, 338360. doi: doi:10.1016/j.esp.2008.02.003CrossRefGoogle Scholar
Romano, N. C., & Nunamaker, J. F. Jr. (2001). Meeting analysis: Findings from research and practice. Paper presented at the 34th Hawaii International Conference on System Sciences, Maui.CrossRefGoogle Scholar
Sagie, A., & Aycan, Z. (2003). A cross-cultural analysis of participative decision-making in organizations. Human Relations, 56, 453473. doi:10.1177/0018726703056004003CrossRefGoogle Scholar
Schwartzman, H. B. (1986). The meeting as a neglected social form in organizational studies. Research in Organizational Behavior, 8, 233258.Google Scholar
Scott, C. W., Shanock, L. R., & Rogelberg, S. G. (2012). Meetings at work: Advancing the theory and practice of meetings. Small Group Research, 43, 127129. doi:10.1177/1046496411429023CrossRefGoogle Scholar
Spector, P. E., Allen, T. D., Poelmans, S. A., Lapierre, L. M., Cooper, C. L, O'Driscoll, M.,…Widerszal-Bazyl, M. (2007). Cross-national differences in relationships of work demands, job satisfaction, and turnover intentions with work–family conflict. Personnel Psychology, 60, 805835. doi:10.1111/j.1744–6570.2007.00092.xCrossRefGoogle Scholar
Tobia, P. M., & Becker, M. C. (1990). Making the most of meeting time. Training and Development Journal, 44, 3440.Google Scholar
Van Vree, W. (1999). Meetings, manners, and civilization: The development of modern meeting behavior. London, UK: Leicester University Press.Google Scholar
Van Vree, W. (2002). The development of meeting behaviour in modern organizations and the rise of an upper class of professional chairpersons. In van Iterson, A. (Ed.), The civilized organization: Norbert Elias and the future of organization studies (Vol. 10, pp. 1324). Amsterdam, The Netherlands: John Benjamins.CrossRefGoogle Scholar
Warner-Søderholm, G. (2013). Beyond a literature review of Hall's context dimension: Scale development, validation and empirical findings within a Norwegian study. International Journal of Business & Management, 8, 2740. doi:10.5539/ijbm.v8n10p27CrossRefGoogle Scholar
Warr, P. (1990). The measurement of well-being and other aspects of mental health. Journal of Occupational Psychology, 63(3), 193210. doi: 10.1111/j.2044-8325.1990.tb00521.xCrossRefGoogle Scholar
Weiss, H. M., & Cropanzano, R. (1996). Affective events theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work. In Staw, B. M. & Cummings, L. L. (Eds.), Research in organizational behavior: An annual series of analytical essays and critical reviews (Vol. 18, pp. 174). New York, NY: Elsevier .Google Scholar
Williams, C., & Eerde, W. van. (2011). A time-use perspective on entrepreneurial initiatives in the multinational corporation. Paper presented at the Academy of Management Meeting, August 8–11, San Antonio, TX.Google Scholar

References

Aldrich, H., & Fiol, C. (1994). Fools rush in? The institution context of industry creation. Academy of Management Review, 19, 645670. doi:10.5465/AMR.1994.9412190214CrossRefGoogle Scholar
Allen, J. A. & Hansen, J. (2011, July). Meeting orientation: Conceptualization, antecedents, and outcomes. Paper presented at the INGroup Conference, Minneapolis, MN.Google Scholar
Allen, J., Rogelberg, S., & Scott, J. (2008). Mind your meetings. Quality Progress, 41, 4852.Google Scholar
Amason, A. C., & Sapienza, H. J. (1997). The effects of top management team size and interaction norms on cognitive and affective conflict. Journal of Management, 23, 495516. doi: 10.1016/S0149–2063(97)90045–3CrossRefGoogle Scholar
Andersson, U., Forsgren, M., & Holm, U. (2002). The strategic impact of external networks: Subsidiary performance and competence development in the multinational corporation. Strategic Management Journal, 23, 979996. doi: 10.1002/smj.267CrossRefGoogle Scholar
Argote, L. & Ingram, P. (2000). Knowledge transfer: A basis for competitive advantage in firms. Organizational Behavior and Human Decision Processes, 82, 150169. doi: 10.1006/obhd.2000.2893CrossRefGoogle Scholar
Arrow, K. (1970). The organization of economic activity: Issues pertinent to the choice of markets versus non-market allocation. Public Expenditures and Policy Analysis, 5973.Google Scholar
Bakker, A. B., & Schaufeli, W. B. (2008). Positive organizational behavior: Engaged employees in flourishing organizations. Journal of Organizational Behavior, 29, 147154. doi: 10.1002/job.515 (1970)CrossRefGoogle Scholar
Balcetis, E., Dunning, D., & Miller, R. L. (2008). Do collectivists know themselves better than individualists? Cross-cultural studies of the holier than thou phenomenon. Journal of Personality and Social Psychology, 95, 12521267. doi: 10.1037/a0013195CrossRefGoogle ScholarPubMed
Ballard, D., & Gomez, F. (2006). Time to meet: Meetings as sites of organizational memory. In Parker, J., Crawford, M., & Harris, P. (Eds.), Study of time XII: Time and memory (pp. 301312). Boston, MA: Brill.Google Scholar
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17, 99120. doi: 10.1177/014920639101700108CrossRefGoogle Scholar
Barney, J. (2001). Is the resource-based “view” a useful perspective for strategic management? Yes. Academy of Management Review, 26, 4156. doi: 10.5465/AMR.2001.4011938Google Scholar
Bell, R., Walker, H. A., & Willer, D. (2000). Power, influence, and legitimacy in organizations: Implications of three theoretical research programs. Research in the Sociology of Organizations, 17, 131177. doi: 10.1016/S0733–558X(00)17005–3CrossRefGoogle Scholar
Benner, M., & Tushman, M. 2002. Process management and technological innovation: A longitudinal study of the photography and paint industries. Administrative Science Quarterly, 47, 676706. doi: 10.2307/3094913CrossRefGoogle Scholar
Benner, M. J., & Tushman, M. L. (2003). Exploitation, exploration, and process management: The productivity dilemma revisited. Academy of Management Review, 28, 238256. doi:10.5465/AMR.2003.9416096CrossRefGoogle Scholar
Bettenhausen, K. L. (1991). Five years of group research: What we have learned and what needs to be addressed. Journal of Management, 17, 345381. doi: 10.1177/014920639101700205CrossRefGoogle Scholar
Besser, T. L. (1996). Team Toyota: Transplanting the Toyota culture to the Camry plant in Kentucky. Albany, NY: State Universityof New York Press.Google Scholar
Boje, D. (1991). The storytelling organization: A study of storytelling performance in an office supply firm. Administrative Science Quarterly, 36, 106126. doi: 10.2307/2393432CrossRefGoogle Scholar
Boland, R. J., Singh, J., Salipante, P., Aram, J. D., & Fay, S. Y. (2001). Knowledge representations and knowledge transfer. Academy of Management Journal, 44, 393417. doi: 10.2307/3069463CrossRefGoogle Scholar
Brinkerhoff, M. B. (1972). Hierarchical status, contingencies, and the administrative staff conference. Administrative Science Quarterly, 17, 395407. doi: 10.1109/EMR.1975.4306421CrossRefGoogle Scholar
Clark, T. (1998). Teaching students to enhance the ecology of small group meetings. Business Communication Quarterly, 61, 4052. doi: 10.1177/108056999806100406CrossRefGoogle Scholar
Cornes, R., & Sandler, T. (1986). The theory of externalities, public goods, and club goods (2nd ed.). Cambridge, UK: Cambridge University Press.Google Scholar
Cotton, J. L., Vollrath, D. A., Froggatt, K. L., Lengnick-Hall, M. L., & Jennings, K. R. (1988). Employee participation: Diverse forms and different outcomes. Academy of Management Review, 13, 822. doi: 10.2307/258351CrossRefGoogle Scholar
Drucker, P. F. (1967). The effective executive. Burlington, MA: Elsevier.Google Scholar
Drucker, P. F., Garvin, D., Leonard, D., Straus, S., & Brown, J. S. (1998). Harvard Business Review on knowledge management. Boston, MA: Harvard Business School Press.Google Scholar
Dubrovsky, V. J., Kiesler, S., & Sethna, B. N. (1999). The equalization phenomenon: Status effects in computer-mediated and face-to-face decision-making groups. Human-Computer Interaction, 6, 119146. doi: 10.1207/s15327051hci0602_2CrossRefGoogle Scholar
Economides, N. (1996). The economics of networks. International Journal of Industrial Organization, 14, 673699. doi: 10.2139/ssrn.1719CrossRefGoogle Scholar
Gargiulo, T. L. (2006). Power of stories. Journal for Quality and Participation, 29, 48.Google Scholar
Grant, R. M. (1991). The resource-based theory of competitive advantage. California Management Review, 33, 114135. doi: 10.2307/41166664CrossRefGoogle Scholar
Hansen, J. M., McDonald, R. E., & Mitchell, R. K. (2013). Resource specialization, causal ambiguity, competitiveness, and the creation and decay of competences: The role of marketing strategy in new product performance and shareholder value. Journal of the Academy of Marketing Science, 41, 300319. doi: 10.1007/s11747–012–0316–3CrossRefGoogle Scholar
Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. Journal of Applied Psychology, 87, 268279. doi: 10.1037/0021–9010.87.2.268CrossRefGoogle ScholarPubMed
Hatch, M. J., & Schultz, M. (2003). Bringing the corporation into corporate branding. European Journal of Marketing, 37, 10411064. doi: 10.1108/03090560310477654CrossRefGoogle Scholar
Horan, A. P. (2002). An effective workplace stress management intervention: Chicken Soup for the Soul at work employee groups. Work, 18, 313.Google ScholarPubMed
Hofstede, G. (1984). The cultural relativity of the quality of life concept. Academy of Management Review, 9, 389398. doi: 10.5465/AMR.1984.4279653CrossRefGoogle Scholar
Hunt, S. D., & Morgan, R. M. (1996). The resource-advantage theory of competition: Dynamics, path dependencies, and evolutionary dimensions. Journal of Marketing, 60, 107114. doi: 10.2307/1251905CrossRefGoogle Scholar
Hybels, R. C. (1995). On legitimacy, legitimation, and organizations: A critical review and integrative theoretical model [Special issue]. Academy of Management Journal, 241245. doi: 10.5465/AMBPP.1995.17536509Google Scholar
Jeston, J., & Nelis, J. (2014). Business process management: Practical guidelines to successful implementations. New York, NY: Routledge.CrossRefGoogle Scholar
Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33, 692724. doi: 10.2307/256287CrossRefGoogle Scholar
Kahn, U. (2010). BBC ‘meeting culture’ stopping people doing jobs, says boss. The Telegraph. Retrieved from http://www.telegraph.co.uk/culture/tvandradio/bbc/7541479/BBC-meeting-culture-stopping-people-doing-jobs-says-boss.htmlGoogle Scholar
Katz, M. L., & Shapiro, C. (1985). Network externalities, competition, and compatibility. American Economic Review, 75, 424440.Google Scholar
Katz, M. L., & Shapiro, C. (1986). Technology adoption in the presence of network externalities. Journal of Political Economy, 94(4), 822841. doi: 10.1086/261409CrossRefGoogle Scholar
Kruger, J., & Dunning, D. (1999). Unskilled and unaware of it: How difficulties in recognizing one's own competence lead to inflated self assessments. Journal of Personality and Social Psychology, 77, 11211134. doi: 10.1037/0022–3514.82.2.189CrossRefGoogle ScholarPubMed
Lam, S. S. K., Chen, X., & Schaubroeck, J. (2002). Participative decision making and employee performance in different cultures: The moderating effects of allocentrism/idiocentrism and efficacy. Academy of Management Journal, 45, 905914. doi: 10.2307/3069321CrossRefGoogle Scholar
Larson, G. S., & Pepper, G. L. (2003). Strategies for managing multiple organizational identifications: A case of competing identities. Management Communication Quarterly, 16, 528557. doi: 10.1177/0893318903251626CrossRefGoogle Scholar
Leavy, B. (1996). On studying leadership in the strategy field. Leadership Quarterly, 7, 435454. doi: 10.1016/S1048–9843(96)90001–6CrossRefGoogle Scholar
Lounsbury, M., & Glynn, M. A. (2001). Cultural entrepreneurship: Stories, legitimacy, and the acquisition of resources. Strategic Management Journal, 22, 545564. doi: 10.1002/smj.188CrossRefGoogle Scholar
Macey, W. H., & Schneider, B. (2008). The meaning of employee engagement. Industrial and Organizational Psychology: Perspectives on Science and Practice, 1, 330. doi: 10.1111/j.1754–9434.2007.0002.xCrossRefGoogle Scholar
March, J. G., & Sutton, R. I. (1997). Organizational performance as a dependent variable. Organization Science, 8, 698706. doi: 10.1287/orsc.8.6.698CrossRefGoogle Scholar
Martens, M. L., Jennings, J. E., & Jennings, P.D. (2007). Do the stories they tell get them the money they need? The role of entrepreneurial narratives in resource acquisition. Academy of Management Journal, 50, 11071132. doi: 10.5465/AMJ.2007.27169488CrossRefGoogle Scholar
McComas, K. A. (2003). Citizen satisfaction with public meetings used for risk communication. Journal of Applied Communication Research, 31, 164184. doi: 10.1080/0090988032000064605CrossRefGoogle Scholar
McComas, K. A., Tuit, L. S., Waks, L., & Sherman, L. A. (2007). Predicting satisfaction and outcome acceptance with advisory committee meetings: The role of procedural justice. Journal of Applied Social Psychology, 37, 905927. doi: 10.1111/j.1559–1816.2007.00192.xCrossRefGoogle Scholar
MCI Inc. (1998). Meetings in America: A study of trends, costs and attitudes toward business travel, teleconferencing and their impact on productivity. Retrieved from http://e-meetings.verizonbusiness.com/global/en/meetingsinamerica/uswhitepaper.php.Google Scholar
Neilsen, E. H., & Hayagreeva Rao, M. V. (1987). The strategy-legitimacy nexus: A thick description. Academy of Management Review, 12, 523533. doi: 10.2307/258518CrossRefGoogle Scholar
Newlund, D. (2012). Make your meetings worth everyone's time. USA today. Retrieved June 12, 2013, from http://www.usatoday.com/USCP/PNI/Business/2012-06-20-PNI0620biz-career-getting-aheadPNIBrd_ST_U.htmGoogle Scholar
Nohria, N. (1996). From the M form to the N form. Working paper. Cambridge, MA: Harvard Business School.Google Scholar
Nonaka, I., & Takeuchi, H. (1995). The knowledge-creating company. New York, NY: Oxford University Press.CrossRefGoogle Scholar
O'Driscoll, A., Carson, D., & Gilmore, A. (2000). Developing marketing competence and managing in networks: A strategic perspective. Journal of Strategic Marketing, 8, 183196. doi: 10.1080/096525400346240CrossRefGoogle Scholar
Pandey, J., & Singh, P. (2001). Effects of Machiavellianism, other-enhancement, and power-position on affect, power feeling, and evaluation of the ingratiator. Journal of Psychology, 121, 287300. doi: 10.1080/00223980.1987.9712669CrossRefGoogle Scholar
Paulus, P. B., & Huei-Chuan, Y. (2000). Idea generation in groups: A basis for creativity in organizations. Organizational Behavior and Human Decision Processes, 82, 7687. Doi: 10.1080/00223980.1987.9712669CrossRefGoogle Scholar
Penrose, E. (1959). The theory of the growth of the firm. New York, NY: WileyGoogle Scholar
Perrow, C. (1986). Complex organizations. New York, NY: McGraw-Hill.Google Scholar
Pfeffer, J. (1997). New directions for organization theory problems and prospects. New York, NY: Oxford University Press.CrossRefGoogle Scholar
Reinig, B. A., & Shin, B. (2002). The dynamic effects of group support systems on group meetings. Journal of Management Information Systems, 19, 303325.CrossRefGoogle Scholar
Rindova, V. P., & Kotha, S. (2001). Continuous “morphing”: Competing through dynamic capabilities, form, and function. Academy of Management Journal, 44, 12631280. doi: 10.2307/3069400CrossRefGoogle Scholar
Rogelberg, S. G., Leach, D. J., Warr, P. B., & Burnfield, J. L. (2006). “Not another meeting!” Are meeting time demands related to employee well-being? Journal of Applied Psychology, 91, 8696. doi: 10.1037/0021–9010.91.1.83CrossRefGoogle ScholarPubMed
Romano, N. C., & Nunamaker, J. F.. (2001). Meeting analysis: Findings from research and practice. Paper presented at the 34th Annual Hawaii International Conference on System Sciences, Maui.Google Scholar
Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21, 600619. doi: 10.1108/02683940610690169CrossRefGoogle Scholar
Schwartzman, H. B. (1986). The meeting as a neglected social form in organizational studies. Research in Organizational Behavior, 8, 233258.Google Scholar
Schwartzman, H. B. (1989). The meeting: Gatherings in organizations and communities. New York, NY: Plenum.CrossRefGoogle Scholar
Scott, C. R. (2007). Communication and social identity theory: Existing and potential connections in organizational identification research. Communication Studies, 58, 123138. doi: 10.1080/10510970701341063CrossRefGoogle Scholar
Scott, S. G., & Lane, V. R. (2000). A stakeholder approach to organizational identity. Academy of Management Review, 25, 4362. doi: 10.2307/259262CrossRefGoogle Scholar
Scott, W. R. (2003). Organizations: Rational, natural, and open systems. Upper Saddle River, NJ: Prentice-Hall.Google Scholar
Singh, J. V. (1986). Performance, slack, and risk taking in organizational decision making. Academy of Management Journal, 29, 562585. doi: 10.2307/256224CrossRefGoogle Scholar
Suchman, M. C. (1995). Managing legitimacy: Strategic and institutional approaches. Academy of Management Journal, 20, 571610. doi: 10.2307/258788Google Scholar
Swap, W., Leonard, D., Shields, M., & Abrams, L. (2001). Using mentoring and storytelling to transfer knowledge in the workplace. Journal of Management Information Systems, 18, 95114. doi: 10.1093/0195165128.003.0012CrossRefGoogle Scholar
Teece, D. (2007). Explicating dynamic capabilities: The nature and microfoundations of (sustainable) enterprise performance. Strategic Management Journal, 28, 1319–50. doi: 10.1002/smj.640CrossRefGoogle Scholar
Teece, D., & Pisano, G. (1994). The dynamic capabilities of firms: An introduction. Industrial and Corporate Change, 3, 537–56. doi: 10.1093/icc/3.3.537-aCrossRefGoogle Scholar
Teece, D., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18, 509533. doi: 10.1002/(SICI)1097–0266(199708)18:7%3C509::AID-SMJ882%3E3.0.CO;2-Z3.0.CO;2-Z>CrossRefGoogle Scholar
Ten Velden, F. S., Beersma, B., & Dreu, C. K. W. (2007). Majority and minority influence in group negotiations: The moderating effects of social motivation and decision rules. Journal of Applied Psychology, 92, 259268. doi: 10.1037/0021–9010.92.1.259CrossRefGoogle ScholarPubMed
Towers-Perrin, . (2003). Working today: Understanding what drives employee engagement. New York: Towers Perrin HR Services.Google Scholar
Tracy, K., & Dimock, A. (2004). Meetings: Discursive sites for building and fragmenting community. In Kabfleisch, P. J. (Ed.), Communication yearbook (Vol. 28, pp. 127165). Mahwah, NJ: Erlbaum.Google Scholar
Triandis, H. C. (1989). The self and social behavior in differing cultural contexts. Psychological Review, 96, 506520. doi: 10.1037/0033–295X.96.3.506CrossRefGoogle Scholar
Tufano, P. (1996). Who manages risk? An empirical examination of risk management practices in the gold mining industry. Journal of Finance, 51, 10971137. doi: 10.2307/2329389CrossRefGoogle Scholar
Vance, R. (2006). Employee engagement and commitment. Alexandria, VA: SHRM Foundation.Google Scholar
Van Vree, W. (1999). Meetings, manners, and civilization: The development of modern meeting behaviour. London, UK: Leicester University Press.Google Scholar
Wang, L., Bishop, J. W., Chen, X., & Scott, K. D. (2002). Collectivist orientation as a predictor of affective organizational commitment: A study conducted in China. International Journal of Organizational Analysis, 10, 226239. doi: 10.1108/eb028951CrossRefGoogle Scholar
Weber, M. (1968). Economy and society. New York, NY: Bedminster.Google Scholar
Weick, K. E. (2001). Making sense of the organization. Malden, MA: Blackwell.Google Scholar
Wernerfelt, B. (1984). A resource-based view of the firm. Strategic Management Journal, 5, 171180. doi: 10.1002/smj.4250050207CrossRefGoogle Scholar
Williamson, Oliver E. (1985). The economic institutions of capitalism. New York, NY: Free Press.Google Scholar

References

Balogun, J., & Johnson, G. (2005). From intended strategies to unintended outcomes: The impact of change recipient sensemaking. Organization Studies, 26, 15731601. doi: 10.1177/0170840605054624CrossRefGoogle Scholar
Boden, D. (1994). The business of talk. Cambridge, UK: Polity Press.Google Scholar
Boden, D. (1997). Temporal frames: Time and talk in organizations. Time & Society, 6, 533. doi: 10.1177/0961463×97006001001CrossRefGoogle Scholar
Bourdieu, P. (1990). The logic of practice. Cambridge, UK: Polity Press.CrossRefGoogle Scholar
Checkland, P., & Scholes, J. (1999). Soft systems methodology in action. Chichester, UK: Wiley.Google Scholar
Cooren, F. (2004). The communicative achievement of collective minding: Analysis of board meeting excerpts. Management Communication Quarterly, 17, 517551. doi: 10.1177/0893318903262242CrossRefGoogle Scholar
Cooren, F. (2012). Communication theory at the center: Ventriloquism and the communicative constitution of reality. Journal of Communication, 62, 120. doi: 10.1111/j.1460–2466.2011.01622.xCrossRefGoogle Scholar
Cooren, F., Kuhn, T., Cornelissen, J. P., & Clark, T. (2011). Communication, organizing and organization: An overview and introduction to the special issue. Organization Studies, 32, 11491170. doi: 10.1177/0170840611410836CrossRefGoogle Scholar
Cooren, F., Matte, F., Taylor, J., & Vasquez, C. (2007). A humanitarian organization in action – Organizational discourse as an immutable mobile. Discourse and Communication, 1, 153190. doi: 10.1177/1750481307075996CrossRefGoogle Scholar
Dittrich, K., Guerard, S., & Seidl, D. N. (2011). Meetings in the strategy process – toward an integrative framework. Paper presented at the annual meeting of the Academy of Management, San Antonio, TX.Google Scholar
Duffy, M., & O'Rourke, B. K. (2012a). Building a systems view of strategic discourse across organizational meetings. Paper presented at the 10th International Conference Discourse and Organization: Practices, Processes, Performance, July 18–20, Amsterdam, The Netherlands.Google Scholar
Duffy, M., & O'Rourke, B. K. (2012b). Strategic discourse across organizational meetings – towards a systems perspective. Paper presented at the Fourth International Symposium on Process Organization Studies, June 21–23, Kos, Greece.Google Scholar
Duffy, M., & O'Rourke, B. K. (2013). Systemic contribution of organizational meetings to enhanced collective mind[ing]. Paper presented at the 29th EGOS Colloquium: Bridging Continents, Cultures and Worldviews, July 4–6, Montreal, Canada.Google Scholar
Giddens, A. (1984). The constitution of society. Cambridge, UK: Polity Press.Google Scholar
Gioia, D. A., & Chittipeddi, K. (1991). Sensemaking and sensegiving in strategic change initiation. Strategic Management Journal, 12, 433448. doi: 10.1002/smj.4250120604CrossRefGoogle Scholar
Gioia, D. A., & Thomas, J. B. (1996). Identity, image, and issue interpretation: Sensemaking during strategic change in academia. Administrative Science Quarterly, 41, 370403. doi: 10.2307/2393936CrossRefGoogle Scholar
Hernes, T. (2014). A process theory of organization. Oxford, UK: Oxford University Press.CrossRefGoogle Scholar
Langley, A. (2009). Studying processes in and around organizations. In Buchanan, D. A. & Byram, A. (Eds.), The Sage handbook of organizational research methods (pp. 409429). London, UK: Sage.Google Scholar
Langley, A., & Tsoukas, H. (2010). Introducing “Perspectives on process organization studies.” In Hernes, T. & Maitlis, S. (Eds.), Process, sensemaking and organizing (Vol. 1, pp. 1–21). Oxford, UK: Oxford University Press.Google Scholar
Latour, B. (2005). Reassembling the social – an introduction to actor-network-theory. New York, NY: Oxford University Press.CrossRefGoogle Scholar
Maitlis, S. (2005). The social processes of organizational sensemaking. Academy of Management Journal, 48, 2149. doi: 10.5465/amj.2005.15993111CrossRefGoogle Scholar
Maitlis, S., & Lawrence, T. B. (2007). Triggers and enablers of sensegiving in organizations. Academy of Management Journal, 50, 5784. doi: 10.5465/amj.2007.24160971CrossRefGoogle Scholar
McPhee, R. D., & Zaug, P. (2000). The communicative constitution of organizations – a framework for explanation. Electronic Journal of Communication, 10. doi: 10.1177/0893318909351582Google Scholar
McPhee, R. D., & Zaug, P. (2009). The communicative constitution of organizations – a framework for explanation. In Putnam, L. L. & Nicotera, A. M. (Eds.), Building theories of organization: The constitutive role of communication (pp. 1–19). New York, NY: Routledge.Google Scholar
Meadows, D. H. (Ed.). (2009). Thinking in systems. London, UK: Earthscan.Google Scholar
Pettigrew, A. M. (1997). What is a processual analysis? Scandinavian Journal of Management, 13, 337348. doi: 10.1016/s0956–5221(97)00020–1CrossRefGoogle Scholar
Rouleau, L., & Balogun, J. (2011). Middle managers, strategic sensemaking, and discursive competence. Journal of Management Studies, 48(7), 953983. doi: 10.1111/j.1467–6486.2010.00941.xCrossRefGoogle Scholar
Schoeneborn, D. (2011). Organization as communication: A Luhmannian perspective. Management Communication Quarterly, 25, 663689. doi: 10.1177/0893318911405622CrossRefGoogle Scholar
Schwartzman, H. B. (1986). The meeting as a neglected social form in organizational studies. Research in Organizational Behavior, 8, 233.Google Scholar
Schwartzman, H. B. (1989). The meeting. New York, NY: Plenum.CrossRefGoogle Scholar
Scott, C. W., Shanock, L. R., & Rogelberg, S. G. (2011). Meetings at work: Advancing the theory and practice of meetings. Small Group Research, 43, 127129. doi: 10.1177/1046496411429023CrossRefGoogle Scholar
Taylor, J. R., & Van Every, E. J. (2000). The emergent organization: Communications as its site and surface. Mahwah, NJ: Erlbaum.Google Scholar
Tsoukas, H. (1996). The firm as a distributed knowledge system: A constructionist approach. Strategic Management Journal, 17, 1125. doi: 10.1002/smj.4250171104CrossRefGoogle Scholar
von Bertalanffy, L. (1969). General system theory (Rev. ed.). New York, NY: George Braziller.Google Scholar
Weick, K. (1979). The social psychology of organizing (2nd ed.). New York, NY: Random House.Google Scholar
Weick, K. (1988). Enacted sensemaking in crisis situations. Journal of Management Studies, 25, 305317. doi: 10.1111/j.1467–6486.1988.tb00039.xCrossRefGoogle Scholar
Weick, K. (1990). The vulnerable system: An analysis of the Tenerife air disaster. Journal of Management, 16, 571. doi: 10.1177/014920639001600304CrossRefGoogle Scholar
Weick, K. (1993). The collapse of sensemaking in organizations: The Mann Gulch disaster. Administrative Science Quarterly, 38, 628652. doi: 10.2307/2393339CrossRefGoogle Scholar
Weick, K. (1995). Sensemaking in organizations. London, UK: Sage.Google Scholar
Weick, K. (2001). Making sense of the organization, Vol. 1. Oxford, UK: Blackwell.Google Scholar
Weick, K., & Roberts, K. (1993). Collective mind in organizations: Heedful interrelating on flight decks. Administrative Science Quarterly, 38, 357381. doi:10.2307/2393372CrossRefGoogle Scholar
Weick, K., & Sutcliffe, K. (2009). Hospitals as cultures of entrapment: A re-analysis of the Bristol Royal Infirmary. In Weick, K. E. (Ed.), Making sense of the organization – the impermanent organization (Vol. 2, pp. 175188). Chichester, UK: Wiley.Google Scholar
Weick, K., Sutcliffe, K., & Obstfeld, D. (1999). Organizing for high reliability: Processes of collective mindfulness. In Sutton, R. I. & Staw, B. M. (Eds.), Research in organizational behavior (Vol. 1, pp. 81123). Stamford, CT: JAI.Google Scholar
Weick, K., Sutcliffe, K., & Obstfeld, D. (2005). Organizing and the process of sensemaking. Organization Science, 16, 409421. doi: 10.1287/orsc.1050.0133CrossRefGoogle Scholar

Save book to Kindle

To save this book to your Kindle, first ensure no-reply@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×