Skip to main content Accessibility help
×
Hostname: page-component-78c5997874-m6dg7 Total loading time: 0 Render date: 2024-11-18T19:20:45.525Z Has data issue: false hasContentIssue false

11 - A Systemic View of Meetings

Windows on Organization Collective Minding

from Macro Meeting Context

Published online by Cambridge University Press:  05 August 2015

Joseph A. Allen
Affiliation:
University of Nebraska, Omaha
Nale Lehmann-Willenbrock
Affiliation:
Vrije Universiteit, Amsterdam
Steven G. Rogelberg
Affiliation:
University of North Carolina, Charlotte
Get access

Summary

Abstract

Treating meetings collectively as a unit of analysis enables a holistic view of their theoretical foundations, their practical operation, and potential contribution to organizations. We draw on concepts from systems and process thinking, sensemaking and sensegiving, and organizational collective mind to inform a systemic conceptualization of organizational meetings. A systemic conceptualization of organizational meetings sees meetings as interconnected elements in an ongoing process of organizational sensemaking, rather than as discrete or isolated events. Using data from more than 60 meetings in one organization, we develop a systemic meetings model incorporating retrospective and prehensive sensemaking as the principal categories of connections between past, present, and future meetings. A systemic perspective on meetings views them not only as an integrated whole but also as a process of connected events unfolding in time. The emergent organizational process is termed “collective minding,” requiring greater mindfulness of how meetings are deployed and increased heedfulness of how they are interconnected in practice. Collective minding accounts for how meetings systemically manifest, contribute to, and sustain collective mind over time in organizations.

Type
Chapter
Information
Publisher: Cambridge University Press
Print publication year: 2015

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Balogun, J., & Johnson, G. (2005). From intended strategies to unintended outcomes: The impact of change recipient sensemaking. Organization Studies, 26, 15731601. doi: 10.1177/0170840605054624CrossRefGoogle Scholar
Boden, D. (1994). The business of talk. Cambridge, UK: Polity Press.Google Scholar
Boden, D. (1997). Temporal frames: Time and talk in organizations. Time & Society, 6, 533. doi: 10.1177/0961463×97006001001CrossRefGoogle Scholar
Bourdieu, P. (1990). The logic of practice. Cambridge, UK: Polity Press.CrossRefGoogle Scholar
Checkland, P., & Scholes, J. (1999). Soft systems methodology in action. Chichester, UK: Wiley.Google Scholar
Cooren, F. (2004). The communicative achievement of collective minding: Analysis of board meeting excerpts. Management Communication Quarterly, 17, 517551. doi: 10.1177/0893318903262242CrossRefGoogle Scholar
Cooren, F. (2012). Communication theory at the center: Ventriloquism and the communicative constitution of reality. Journal of Communication, 62, 120. doi: 10.1111/j.1460–2466.2011.01622.xCrossRefGoogle Scholar
Cooren, F., Kuhn, T., Cornelissen, J. P., & Clark, T. (2011). Communication, organizing and organization: An overview and introduction to the special issue. Organization Studies, 32, 11491170. doi: 10.1177/0170840611410836CrossRefGoogle Scholar
Cooren, F., Matte, F., Taylor, J., & Vasquez, C. (2007). A humanitarian organization in action – Organizational discourse as an immutable mobile. Discourse and Communication, 1, 153190. doi: 10.1177/1750481307075996CrossRefGoogle Scholar
Dittrich, K., Guerard, S., & Seidl, D. N. (2011). Meetings in the strategy process – toward an integrative framework. Paper presented at the annual meeting of the Academy of Management, San Antonio, TX.Google Scholar
Duffy, M., & O'Rourke, B. K. (2012a). Building a systems view of strategic discourse across organizational meetings. Paper presented at the 10th International Conference Discourse and Organization: Practices, Processes, Performance, July 18–20, Amsterdam, The Netherlands.Google Scholar
Duffy, M., & O'Rourke, B. K. (2012b). Strategic discourse across organizational meetings – towards a systems perspective. Paper presented at the Fourth International Symposium on Process Organization Studies, June 21–23, Kos, Greece.Google Scholar
Duffy, M., & O'Rourke, B. K. (2013). Systemic contribution of organizational meetings to enhanced collective mind[ing]. Paper presented at the 29th EGOS Colloquium: Bridging Continents, Cultures and Worldviews, July 4–6, Montreal, Canada.Google Scholar
Giddens, A. (1984). The constitution of society. Cambridge, UK: Polity Press.Google Scholar
Gioia, D. A., & Chittipeddi, K. (1991). Sensemaking and sensegiving in strategic change initiation. Strategic Management Journal, 12, 433448. doi: 10.1002/smj.4250120604CrossRefGoogle Scholar
Gioia, D. A., & Thomas, J. B. (1996). Identity, image, and issue interpretation: Sensemaking during strategic change in academia. Administrative Science Quarterly, 41, 370403. doi: 10.2307/2393936CrossRefGoogle Scholar
Hernes, T. (2014). A process theory of organization. Oxford, UK: Oxford University Press.CrossRefGoogle Scholar
Langley, A. (2009). Studying processes in and around organizations. In Buchanan, D. A. & Byram, A. (Eds.), The Sage handbook of organizational research methods (pp. 409429). London, UK: Sage.Google Scholar
Langley, A., & Tsoukas, H. (2010). Introducing “Perspectives on process organization studies.” In Hernes, T. & Maitlis, S. (Eds.), Process, sensemaking and organizing (Vol. 1, pp. 1–21). Oxford, UK: Oxford University Press.Google Scholar
Latour, B. (2005). Reassembling the social – an introduction to actor-network-theory. New York, NY: Oxford University Press.CrossRefGoogle Scholar
Maitlis, S. (2005). The social processes of organizational sensemaking. Academy of Management Journal, 48, 2149. doi: 10.5465/amj.2005.15993111CrossRefGoogle Scholar
Maitlis, S., & Lawrence, T. B. (2007). Triggers and enablers of sensegiving in organizations. Academy of Management Journal, 50, 5784. doi: 10.5465/amj.2007.24160971CrossRefGoogle Scholar
McPhee, R. D., & Zaug, P. (2000). The communicative constitution of organizations – a framework for explanation. Electronic Journal of Communication, 10. doi: 10.1177/0893318909351582Google Scholar
McPhee, R. D., & Zaug, P. (2009). The communicative constitution of organizations – a framework for explanation. In Putnam, L. L. & Nicotera, A. M. (Eds.), Building theories of organization: The constitutive role of communication (pp. 1–19). New York, NY: Routledge.Google Scholar
Meadows, D. H. (Ed.). (2009). Thinking in systems. London, UK: Earthscan.Google Scholar
Pettigrew, A. M. (1997). What is a processual analysis? Scandinavian Journal of Management, 13, 337348. doi: 10.1016/s0956–5221(97)00020–1CrossRefGoogle Scholar
Rouleau, L., & Balogun, J. (2011). Middle managers, strategic sensemaking, and discursive competence. Journal of Management Studies, 48(7), 953983. doi: 10.1111/j.1467–6486.2010.00941.xCrossRefGoogle Scholar
Schoeneborn, D. (2011). Organization as communication: A Luhmannian perspective. Management Communication Quarterly, 25, 663689. doi: 10.1177/0893318911405622CrossRefGoogle Scholar
Schwartzman, H. B. (1986). The meeting as a neglected social form in organizational studies. Research in Organizational Behavior, 8, 233.Google Scholar
Schwartzman, H. B. (1989). The meeting. New York, NY: Plenum.CrossRefGoogle Scholar
Scott, C. W., Shanock, L. R., & Rogelberg, S. G. (2011). Meetings at work: Advancing the theory and practice of meetings. Small Group Research, 43, 127129. doi: 10.1177/1046496411429023CrossRefGoogle Scholar
Taylor, J. R., & Van Every, E. J. (2000). The emergent organization: Communications as its site and surface. Mahwah, NJ: Erlbaum.Google Scholar
Tsoukas, H. (1996). The firm as a distributed knowledge system: A constructionist approach. Strategic Management Journal, 17, 1125. doi: 10.1002/smj.4250171104CrossRefGoogle Scholar
von Bertalanffy, L. (1969). General system theory (Rev. ed.). New York, NY: George Braziller.Google Scholar
Weick, K. (1979). The social psychology of organizing (2nd ed.). New York, NY: Random House.Google Scholar
Weick, K. (1988). Enacted sensemaking in crisis situations. Journal of Management Studies, 25, 305317. doi: 10.1111/j.1467–6486.1988.tb00039.xCrossRefGoogle Scholar
Weick, K. (1990). The vulnerable system: An analysis of the Tenerife air disaster. Journal of Management, 16, 571. doi: 10.1177/014920639001600304CrossRefGoogle Scholar
Weick, K. (1993). The collapse of sensemaking in organizations: The Mann Gulch disaster. Administrative Science Quarterly, 38, 628652. doi: 10.2307/2393339CrossRefGoogle Scholar
Weick, K. (1995). Sensemaking in organizations. London, UK: Sage.Google Scholar
Weick, K. (2001). Making sense of the organization, Vol. 1. Oxford, UK: Blackwell.Google Scholar
Weick, K., & Roberts, K. (1993). Collective mind in organizations: Heedful interrelating on flight decks. Administrative Science Quarterly, 38, 357381. doi:10.2307/2393372CrossRefGoogle Scholar
Weick, K., & Sutcliffe, K. (2009). Hospitals as cultures of entrapment: A re-analysis of the Bristol Royal Infirmary. In Weick, K. E. (Ed.), Making sense of the organization – the impermanent organization (Vol. 2, pp. 175188). Chichester, UK: Wiley.Google Scholar
Weick, K., Sutcliffe, K., & Obstfeld, D. (1999). Organizing for high reliability: Processes of collective mindfulness. In Sutton, R. I. & Staw, B. M. (Eds.), Research in organizational behavior (Vol. 1, pp. 81123). Stamford, CT: JAI.Google Scholar
Weick, K., Sutcliffe, K., & Obstfeld, D. (2005). Organizing and the process of sensemaking. Organization Science, 16, 409421. doi: 10.1287/orsc.1050.0133CrossRefGoogle Scholar

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×