Book contents
- Frontmatter
- Contents
- Contributors
- Preface
- Acknowledgments
- I INTRODUCTION
- II PREFERENCE REVERSALS
- III PSYCHOLOGICAL THEORIES OF PREFERENCE REVERSALS
- 6 Contingent Weighting in Judgment and Choice
- 7 Cognitive Processes in Preference Reversals
- 8 The Causes of Preference Reversal
- 9 Preference Reversals Between Joint and Separate Evaluations of Options: A Review And Theoretical Analysis
- 10 Attribute-Task Compatibility as a Determinant of Consumer Preference Reversals
- 11 Preferences Constructed From Dynamic Microprocessing Mechanisms
- IV EVIDENCE FOR PREFERENCE CONSTRUCTION
- V THEORIES OF PREFERENCE CONSTRUCTION
- VI AFFECT AND REASON
- VII MISWANTING
- VIII CONTINGENT VALUATION
- IX PREFERENCE MANAGEMENT
- References
- Index
10 - Attribute-Task Compatibility as a Determinant of Consumer Preference Reversals
Published online by Cambridge University Press: 05 June 2012
- Frontmatter
- Contents
- Contributors
- Preface
- Acknowledgments
- I INTRODUCTION
- II PREFERENCE REVERSALS
- III PSYCHOLOGICAL THEORIES OF PREFERENCE REVERSALS
- 6 Contingent Weighting in Judgment and Choice
- 7 Cognitive Processes in Preference Reversals
- 8 The Causes of Preference Reversal
- 9 Preference Reversals Between Joint and Separate Evaluations of Options: A Review And Theoretical Analysis
- 10 Attribute-Task Compatibility as a Determinant of Consumer Preference Reversals
- 11 Preferences Constructed From Dynamic Microprocessing Mechanisms
- IV EVIDENCE FOR PREFERENCE CONSTRUCTION
- V THEORIES OF PREFERENCE CONSTRUCTION
- VI AFFECT AND REASON
- VII MISWANTING
- VIII CONTINGENT VALUATION
- IX PREFERENCE MANAGEMENT
- References
- Index
Summary
Consumer preferences can be formed in different ways. In some cases, buyers directly compare alternatives across various attributes and choose the one they most prefer. In other situations, consumers evaluate each option separately and then pick the one that is judged most favorably. It has traditionally been assumed in marketing and decision research that preferences are invariant across such preference formation and elicitation methods (Tversky, Sattath, & Slovic, 1988). For example, the proportion of consumers who indicate (in a rating task) a higher purchase likelihood for Brand A than for Brand B is expected to be similar to the proportion of consumers who prefer Brand A over B in a choice task. Accordingly, marketing researchers have employed a variety of techniques for assessing and predicting consumer preferences, such as choice, rating, ranking, and matching (e.g., Urban & Hauser, 1993).
A question that naturally arises is whether alternative preference elicitation tasks generate the same preferences or whether they lead to systematically different preferences or “preference reversals.” Tversky et al. (1988) demonstrate a systematic discrepancy between choice and value-matching whereby an alternative that is superior on the more prominent dimension (and significantly inferior on a second dimension) is more likely to be preferred in choice. Prior research also examines the differences between judgment and choice (e.g., Billings & Scherer, 1988; Ganzach, 1995; Montgomery, Selart, Gärling, & Lindberg, 1994; Payne, 1982) as well as between attribute- and attitude-based preferences (Sanbonmatsu & Fazio, 1990; Sanbonmatsu, Kardes, & Gibson, 1991).
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- The Construction of Preference , pp. 192 - 219Publisher: Cambridge University PressPrint publication year: 2006
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