Introduction

Each of the chapters in this book explores the opportunities and challenges of providing data science instruction and services in academic institutions. While the context and setting vary, the chapters share a common perspective of applying library expertise with data tools, methods and statistics to the growing field of data science. As the contributors note, the conceptual breadth of data science offers ample opportunities for establishing new partnerships, training students and staff and expanding the range of library services. This chapter builds on these case studies and offers a set of key elements for developing a successful library data science service.

All libraries face three main challenges in developing a new service. First, no matter the size or context, libraries must define the scope of their service to reflect local needs and the library's capacity to engage with those needs. Second, libraries should endeavor to identify potential partners in developing and implementing their service. Finally, libraries must plan for the sustainability of their service beyond the initial launch. Libraries that address these three concerns can create the proper conditions for a successful service that addresses the inherent dynamism of data science while attending to local opportunities and needs.

Scope

Defining the parameters and core focus of a library data science service should be the first step in planning a new program. Given the wide range of tools and methodologies associated with data science, the importance of defining the scope of a service, communicating its mission, and assessing its impact cannot be overstated. A library could create a data science service that provides expertise on any number of topics, including machine learning, text analysis, data visualization or reproducible research. Choosing the primary areas in which the library commits both services and staffing provides clarity in the library and on campus about the intended focus of the service. This focus can offer several benefits. First, defining the range of the service encourages the library to deepen expertise within its chosen scope while reducing the temptation to expand service areas before the program is established. Second, a well-defined service lends itself to an effective marketing plan that can increase awareness of the service on campus while establishing clear expectations about the nature and level of support offered.