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Chapter 8 - Virtual Interviewing in the Age of Covid-19

Considerations for Qualitative Research

Published online by Cambridge University Press:  14 November 2024

Paul M.W. Hackett
Affiliation:
Emerson College, Boston
Christopher M. Hayre
Affiliation:
The University of Canberra
Dave Muller
Affiliation:
Suffolk University, Massachusetts
Marcia Scherer
Affiliation:
University of Rochester Medical Center, New York
Ava Gordley-Smith
Affiliation:
University of Suffolk
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Summary

This chapter discusses the use of virtual approaches to data collection in qualitative research in the age of Covid-19. Covid-19, also known as SARS-CoV-2, came to public attention on December 1, 2019, and was declared a pandemic by the World Health Organization on March 11, 2020. Due to safety considerations, Covid-19 necessitated the move from in-person approaches to virtual approaches for qualitative researchers, most of whom likely lack specific training and knowledge on Internet-mediated approaches with data collection. To provide background information and perspective on virtual interviewing, the chapter offers a primer by overviewing virtual interviewing, examining researcher and participant perspectives, and offering best-practice considerations when managing the technical aspects, participant engagement, and ethical considerations of virtual interviewing.

Type
Chapter
Information
The Future of Qualitative Research in Healthcare
The Role and Management of Digital Methods
, pp. 107 - 124
Publisher: Cambridge University Press
Print publication year: 2024

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