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9 - All that glitters is not gold: Disaggregating networks and the impact on performance

Published online by Cambridge University Press:  22 September 2009

Kenneth J. Meier
Affiliation:
Charles H. Gregory Chair in Liberal Arts and Professor of Political Science Texas A&M University; Professor of Public Management at the Cardiff School of Business Cardiff University
Laurence J. O'Toole
Affiliation:
Margaret Hughes and Robert T. Golembiewski Professor of Public Administration and head of the Department of Public Administration and Policy in the School of Public and International Affairs University of Georgia (USA)
Yi Lu
Affiliation:
PhD candidate in the Department of Public Administration and Policy School of Public and International Affairs at the University of Georgia
George A. Boyne
Affiliation:
Cardiff University
Kenneth J. Meier
Affiliation:
Texas A & M University
Laurence J. O'Toole, Jr.
Affiliation:
University of Georgia
Richard M. Walker
Affiliation:
The University of Hong Kong
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Summary

Introduction

Networks of actors rather than merely individual administrative agencies are significant in shaping the production and delivery of public policy. A burgeoning research literature proclaims as much, practical discussions on multiple continents treat the theme as important, and the academic research on networked arrays has become ever more convincing and detailed.

A dominant emphasis in this coverage has been on the value added by networked arrays over the ‘lonely organizations’ (Hjern and Porter 1982) that were highlighted in the traditional work of public administration and public management. Networks, the literature contends, enhance the avenues for dealing with wicked and complex problems that require partnerships and cooperation among public, private, and/or non-profit actors. They offer flexibility, adaptability, potential economies of scale, and greater possibilities for coproduction. They provide sensible fits for the demands of multilevel governance. Indeed, they would seem to be the institutional form of choice in an era of ‘governance, not governments’. As recent movements such as the New Public Management sputter on, networks could become an imperative of the new century's public administration.

While these points may have considerable merit, particularly under carefully stipulated conditions, they overgeneralize and overreach. In this chapter, we argue that the glittering promise of networking may not be so golden after all. Some forms of networked interaction – with particular kinds of actors under particular conditions – might well produce little or nothing, while others are simultaneously advantageous for outcomes. In the auric world of networks, all that glitters is not gold.

Type
Chapter
Information
Public Service Performance
Perspectives on Measurement and Management
, pp. 152 - 170
Publisher: Cambridge University Press
Print publication year: 2006

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