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Introduction

Published online by Cambridge University Press:  01 June 2023

Maurizio Catino
Affiliation:
Università degli Studi di Milano-Bicocca
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Summary

A large cruise ship sinks after hitting some outcropping rocks near the shore. Who is to blame? In the face of negative events – accidents, corporate scandals, crises and bankruptcies – there are two organizational strategies for managing blame. The first is to take full responsibility for the event and to implement adequate corrective measures. The second is to create one or more scapegoats by transferring blame to some of the people directly involved in the event. In this way, the organization can appear blameless and avoid costly remedial interventions. Reappraising the Costa Concordia shipwreck and other well-known cases, Catino analyzes the processes and mechanisms behind creating the “organizational scapegoat.” In doing so, Catino highlights the limits of explanations centered on guilt and individual solutions to organizational problems, and underlines the need for a different civic epistemology.

Type
Chapter
Information
Scapegoating
How Organizations Assign Blame
, pp. 1 - 7
Publisher: Cambridge University Press
Print publication year: 2023

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  • Introduction
  • Maurizio Catino, Università degli Studi di Milano-Bicocca
  • Book: Scapegoating
  • Online publication: 01 June 2023
  • Chapter DOI: https://doi.org/10.1017/9781009297219.001
Available formats
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  • Introduction
  • Maurizio Catino, Università degli Studi di Milano-Bicocca
  • Book: Scapegoating
  • Online publication: 01 June 2023
  • Chapter DOI: https://doi.org/10.1017/9781009297219.001
Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

  • Introduction
  • Maurizio Catino, Università degli Studi di Milano-Bicocca
  • Book: Scapegoating
  • Online publication: 01 June 2023
  • Chapter DOI: https://doi.org/10.1017/9781009297219.001
Available formats
×