KEY POINTS

• It is the aggregate of learning from all learning partnerships, from all executive programs, from all research, from all other interactions with learning partners that constitutes the institutional learning for a business school. Process development is part of this!

• Choice is essential in terms of learning partners, teaching programs and rewards so that meaningful institutional learning can take place within selected areas of knowledge, consistent with the school's chosen strategy.

• Increasingly, it may be difficult to distinguish between the institutional learning that goes on in a business school and the institutional learning that goes on in the learning partner organization. Both entities are change partners and, therefore, learning partners in making the organizations' strategies work better.

• An open-minded, “we, we, we” attitude from all is necessary so that effective learning can in fact take place – as opposed to an individualistic, “me, me, me” culture, which would make institutional learning more difficult.

Introduction

As businesses face new challenges, so, therefore, do business schools – hence the need for business schools to be learning organizations too. Change is the impetus for learning – it is an ongoing and creative process.