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4 - Marketing strategy

Published online by Cambridge University Press:  22 September 2009

Peter Lorange
Affiliation:
IMD, Lausanne, Switzerland
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Summary

Marketing is not the art of finding clever ways to dispose of what you make. It is the art of creating genuine customer value …. Today's smart marketers don't sell products; they sell benefit packages. They don't sell purchase value only; they sell use value.

Philip Kotler

KEY POINTS

  • A business school's marketing strategy should be based on assuring take-home value for a learning partner using one or more of the services that the school offers. The value proposition for the various clients cum shareholders must be made clear!

  • Relationship marketing with particular firms and individuals is key, based on long-term relationships so the school is able to offer value in terms of a profound understanding of the firm's or individual's needs.

  • Marketing of open programs will typically require particularly well-articulated communication. A field sales force of experienced marketing executives (at IMD we call them corporate development directors or CDDs) needs to be in place to ensure that the needs of a particular company are understood, and that there are participants from a diverse range of firms from all over the world attending the school's programs, i.e. to create a “global meeting place.”

Type
Chapter
Information
Thought Leadership Meets Business
How business schools can become more successful
, pp. 90 - 117
Publisher: Cambridge University Press
Print publication year: 2008

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  • Marketing strategy
  • Peter Lorange, IMD, Lausanne, Switzerland
  • Book: Thought Leadership Meets Business
  • Online publication: 22 September 2009
  • Chapter DOI: https://doi.org/10.1017/CBO9780511488474.006
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  • Marketing strategy
  • Peter Lorange, IMD, Lausanne, Switzerland
  • Book: Thought Leadership Meets Business
  • Online publication: 22 September 2009
  • Chapter DOI: https://doi.org/10.1017/CBO9780511488474.006
Available formats
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Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

  • Marketing strategy
  • Peter Lorange, IMD, Lausanne, Switzerland
  • Book: Thought Leadership Meets Business
  • Online publication: 22 September 2009
  • Chapter DOI: https://doi.org/10.1017/CBO9780511488474.006
Available formats
×