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3 - Communicating Advice

Published online by Cambridge University Press:  27 March 2010

Daena J. Goldsmith
Affiliation:
University of Illinois, Urbana-Champaign
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Summary

When someone close to us discloses a stress or problem, it is quite common to respond with advice about how to resolve or improve the situation (Cutrona, 1986; Cutrona & Suhr, 1994; D'Augelli & Levy, 1978; Goldsmith & Dun, 1997; Horowitz et al., 2001; Laireiter, Baumann, Perkonigg, & Himmelbauer, 1997; Reisman & Shorr, 1980). However, advice receives quite mixed evaluations from recipients, even in situations when we might expect it to be helpful (Cutrona & Suhr, 1994; Dunkel-Schetter, 1984; Dunkel-Schetter et al., 1992; Laireiter et al., 1997; Lehman et al., 1986; Notarius & Herrick, 1988; Pearlin & McCall, 1990; Pistrang et al., 2001; Tripathi et al., 1986; Zich & Temoshok, 1987). Research on coping suggests when people experience a controllable problem, it is adaptive to engage in problem-solving efforts (for reviews, see Aldwin, 1994; Thoits, 1995). Yet when others attempt to assist with problem-solving efforts by offering suggestions about what to do, the effects are quite varied. Why is advice not more widely appreciated and why do people persist in offering a type of support with such dicey prospects for success?

In this chapter, I develop an explanation for these puzzling findings and describe some of the conditions under which advice may be a useful type of enacted support. Using the framework described in Chapter 2, I view advice as one way of pursuing the communicative task of assisted coping.

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Publisher: Cambridge University Press
Print publication year: 2004

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  • Communicating Advice
  • Daena J. Goldsmith, University of Illinois, Urbana-Champaign
  • Book: Communicating Social Support
  • Online publication: 27 March 2010
  • Chapter DOI: https://doi.org/10.1017/CBO9780511606984.004
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  • Communicating Advice
  • Daena J. Goldsmith, University of Illinois, Urbana-Champaign
  • Book: Communicating Social Support
  • Online publication: 27 March 2010
  • Chapter DOI: https://doi.org/10.1017/CBO9780511606984.004
Available formats
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To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

  • Communicating Advice
  • Daena J. Goldsmith, University of Illinois, Urbana-Champaign
  • Book: Communicating Social Support
  • Online publication: 27 March 2010
  • Chapter DOI: https://doi.org/10.1017/CBO9780511606984.004
Available formats
×